Zerodha Customer Reviews, Complaints and Feedback (Page 27)

Sir can anybody tell that one can trade in windows mobile in zerodha trader platform sujit das using zerodha since sept 2012

Sujit,

Zerodha doesn''t provide mobile trading as of now. They are planning to launch it in next few months.

Vikram

zerodha launching mobile trade software in november..

THERE IS FACILITY OF IMMEDIATE TRADE CONFERMATION DURING TRADING HOUR OF A TRADE DONE.

Zerodha management is very well. I hope it will provide suitable trading atmosphere for their customer.

Thanks,
Zerodha's Customer
kulbir kumar

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Kulbir is trading with Zerodha from Feb 2012.
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Good software ie. NSE NOW , very very much better than odin.

Also I would like to add that for android system mobile trading software can be downloaded , very fast,clean and neatly build.

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Average
Website Usability - Above Average
Customer Service - Above Average
Overall Experience - Excellent

Hi, how long have you been using Zerodha, i want to get into active trading but on a small scale. Do you recommend Zerodha? Also please help with the link for the Android downof the trading app.

Some questions as till now i deal with my broking firm through sub-broker-

1. Forms and time to have active account? (only NSE trading)

2. Payments to be given or to be received? (Till now exchanging physically cheques with sub-broker)

3. Do you have any support office in Delhi?

Hi Anupam,

Based on my experiance:
1. You can open account with zerodha in 3 days. It actually depend on how soon you can send back required documents to them.

2. All payment transfers are online. No physical cheques are needed.

3. Nope, Zerodha doesn''t have support in Delhi. But there phone support is pretty good and you shouldn''t have any problem. Visiting branch or sub broker is the thing of past. Now you can do each and very thing related to trading at your home or office.

Hope this will help.
Dhananjay

I Never had good experience with Zerodha. During the process of opening a/c it also gave me lots of headaches. There counter part DP a/c holder IL&FS has worst service. and both of then never coordinate.
Most annoying is that some charges have to pay directly by clients and some charges Zerodha deduct from ledger book. So clients always confused.
For example for AMC charges for DP a/c clients have to pay directly to IL&FS and most of the clients do not even know.
Zerodha never takes such responsibilities.

Customer service is quick done not mean that the broker is excellent or very good.

Zerodha has lots of drawback too.

Zerodha charges when you do the fund transfer from your bank.

Clients can not trade in BSE stocks, can not apply for IPO and can not apply for mutual funds or even bonds.

So far they only provide the service to trade in NSE stocks and FNO. Which is not enough for an investors.

In fact, more of less all brokers are same in my opinion.

Zerodha's customer service is excellent but website usability is average.

Brokerege is above averege compared to India Infoline, Sharekhan, Anand Rathi etc

The Zerodha is one of the best broker in India for providing quite good services at very reasonable rates. may they grow very fast in future to become No,1 brokerage hoof the WORLD.


Chandrashekhar Pandey is using Zerodha''s services since Feb 2012

Trading with zerodha is a wonderful experience. Brokerage .01%) seems to be higher for the small lots. Overall it seem good so far...

Rated 5/5 in all areas.

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Trading with Zerodha since Aug 2012
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zerodha is one of the most preferable broker......from my point i have account with many brokers but after opening account with zerodha I feel it s the best,i am experiencing some new style of trading in zerodha....

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Average
Website Usability - Average
Customer Service - Above Average
Overall Experience - Above Average

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Natarajan is Zerodha's customer since July 2012
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zerodha trading brokerage is very much comfortable for the high volume buy or sell, other things are at per

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Average
Customer Service - Above Average
Overall Experience - Above Average

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Satyajit is Zerodha's customer since April 2012
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Very good for intraday trading. Thank you for your low brokerage .

They are 'Excellent' in all ways.

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J.James Reginald is Zerodha's customer since July 2012
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Zerodha, a very good brokerage firm with very less brokerage commission. I enjoy trading using zerodha software eveready. Good customer service.... :)

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Mahendhar is Zerodha's customer since July 2012
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Now I am saving money by paying low brokerage and ZERODHA's service also excellent. Earlier all my gain gone for brokerage in ICICI web trade by paying very high brokerage.

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Sivakumar is Zerodha's customer since Aug 2012
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It's really a great experience. Zerodha Rocks... :-)

Rating - 5/5 for brokerage and 4/5 for all other rating categories.

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Santhosh is Zerodha's customer since Aug 2012
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Found Zerodha after some search and have been using it for regular trading of equities, so far I have found their service good and the brokerage plan to be better than any other brokerages.

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Sam is Zerodha's customer since May 2012
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All the options offered by Zerodha are excellent, mainly the faster customer server they provide to customers.

spl thanks to Zerodha..

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Prasath is Zerodha's customer since May 2012
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Zerodha TT and website has no way to figure out how much profit/loss(in Equity segment) you have realized. So trader will have to do his own calculation which makes trading in equities almost impossible. Also they don''t provide margin for putting the order like sharekhan gives four times and IIFL ten times. So in case i have 10K i can place the order of 40K and 1Lac in Sharekhan and IIFL respectively whereas in Zeroda only 10K would be permitted. Even IciciDirect now gives margin. Zerodha is only for F&O traders. For Equity brokerage is good but without margin and easier calculation how can one trade.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Average
Website Usability - Very Poor
Customer Service - Average
Overall Experience - Average

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Shailesh is Zerodha's customer since Jan 2012
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I m using form the day 1 it is one of the best serivce provider

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent

A message from Zerodha founder Nithin Kamath recieved in email today.

Friends,

Aug 15th 2012 was 2 years since we started retail trading at Zerodha. We have had an amazing time supporting you and hope that the feeling is mutual. Ideally, I should have sent the email earlier, but was waiting for NSE’s approval of Zerodha Trader which came through today.

The idea behind Zerodha is to give you an edge while trading the markets, a higher probability of winning. We have over the last 2 years tried our best in this endeavor without compromising on our risk management policies or the core business ideology. Personally I haven''t considered Zerodha as a complete product until now, as we didn''t offer you features like trading on multiple exchanges nor did we have an online module for margin against collateral. Today becaof your continued support, we are on the verge of taking Zerodha live as a one stop shop for all your capital market needs.

2nd Sept 2012 will mark a new beginning at Zerodha with the launch of Zerodha Trader.

1. Zerodha Trader:

Trading platform is an important factor in deciding your probability of winning. It is important for it to be fast, reliable and also have features to give you an edge.

Some of the features are:

Trade on NSE, BSE and MCX simultaneously on one platform. Please call/email us to ensure all the above exchanges are enabled.

Co-located state of the art Servers running Zerodha Trader to ensure speed and reliability.

An advanced intraday charting tool for technical analysis.

Ability to create trading strategies, back-test and execute. Execution can be either semi-automated or completely automated.

Features like Option writing/Future margin calculator based on your portfolio (PC-SPAN) rather than just individual scrip and more.

API''s to trade directly from platforms like amibroker, metastock.

2. Call n Trade charges:

Call n trade charges will be 0.01%/0.1% or Rs 20 whichever is lower from 2nd Sep 2012. This is being done to reduce costs for our low volume equity traders. For an intraday equity transaction of Rs 10,000, you will pay only Rs 1 as call n trade instead of the Rs 20 you pay presently.

3. Zerodha Associate Program:

Our associate program was started to partner you in our growth. We had a few regulatory issues in payouts which have been resolved and the program is completely functional today.

Login to the BackOffice, refer your friends and family. Our sales team will call and help open your referral accounts which get mapped to you automatically via our CRM tool. We will continue sharing revenue with you for as long as the referred client is trading with us. Referral wallet will help you withdraw the earnings and is as easy as withdrawing funds from your trading account.

We understand the important role you play in introducing these clients and hence want to share more than the 10% that we do today.

The new sharing would be as follows:

Rs 0 to Rs 20,000: 10%

Rs 20,000 to Rs1, 00,000: 20%

Rs 1, 00,000 to Rs 2, 00,000: 30%

Rs 2, 00,000 and more: 40%

The sharing ratio would be applied separately to various exchange segments. More details on the same will be up on our website shortly.

As a token of appreciation to our existing clients/associates, referral wallet has been calculated with the new sharing ratio from July 1st 2012.

4. Margin against Collateral:

Our online collateral module on the Backoffice will be up from 2nd Sep 2012. You can now pledge your stocks online and realize margin to trade futures and options. If you intend to make of this facility send an email/call and have it enabled.

5. StrategiZER:

To give you an edge in the markets we would provide you tools that will help increase your probability of winning.

Option strategiZER will suggest you option strategies based on your view of the markets. The strategies are put up by a group of some of the best traders in the world.

Margin strategiZER will help plan your trades by suggesting the exact margins required for your f&o strategy/portfolio.

Many more such tools would be introduced in the near future.

6. Localized Support:

Our business model is online but we are going local to support you. The support centers will help us in opening accounts faster, support you better and also meet up with the regulatory requirements of the exchanges like In person Verification.

7. Z-Blogs:

We try to keep you in sync with Zerodha updates on FB and other such social networking sites. For all of you who are not on these platforms, www.zerodha.com will have the blog section to help you track the latest news and updates.

Z-Blogs will be our first attempt at e-commerce. We keep getting queries on which books to read that can help improve trading. We will put up a list of must read books and trading journals on our website with reviews and also give an option to buy these from us.

We will also be putting up Zerodha merchandise modeled by Zerodha Employees (Zites as we call ourselves) up for sale.

8. Zerodha Cares:

Our social initiative has picked up steam with the formation of the Zerodha Cares trust. Along with planting trees, we will be supporting social issues like child labor, poverty and disability.

I thank you once again for the continued support. Zerodha would provide BSE trading at absolutely no cost for the month of September 2012.

Happy Trading,
Nithin Kamath