Zerodha Customer Reviews, Complaints and Feedback (Page 11)
3.65% 7,662,920 Clients
Zerodha Account Opening Enquiry
Invest without brokerage fees in Equity Delivery and Direct Mutual Funds. Pay a flat Rs 20 per trade for Intra-day and F&O. Open an instant account with Zerodha and start trading today.
Zerodha is India's leading stockbroker. It is among the largest and most reputed brokers offering online flat fee discount brokerage services to invest in Equity, Currency, Commodity, IPO, Futures & Options, Bonds, Govt. Securities, and Direct Mutual Funds.
Zerodha charges Rs 0 brokerage for equity delivery trades and direct mutual funds. For intraday and Futures, it charges flat Rs 20 or 0.03% (whichever is lower) per trade. Further, for Options trades, it charges Flat Rs. 20 per executed orde...
Zerodha Special Offer
Free stock trading and mutual funds
Free account opening for all people.
Brokerage-free share delivery trades and flat Rs 20 per trade for Intraday & F&O +
Special Offer: Invest without brokerage fees in Equity Delivery and Direct Mutual Funds. Pay a flat Rs 20 per trade for Intra-day and F&O. Open an instant account with Zerodha and start trading today.
don't open and A/c with Zerodha, no one can help in this company. when your account is open then customer support not assisting you. there is a lot of work to connect your no. to customer support when the market is more volatile possible you will lose your whole money, I personally lose 1 lac rs do to this.
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
I am not happy at at all the costumer service is poor inexperience team ever two days after the will found some rejection issue .you can get a loan in any of the banks easily but opening account in Zerodha very complicated !!
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
I was not able to account just because pin code was missing on my DL address proof. it's nearly 2 months now and when asked for refund these guys refused. very bad, lengthy and not customer oriented process to open account. i have one dmat account on same address with same address proof.
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
-Servers are not responsive post 1.30 pm -Orders don't go through when the servers are loaded -Modification request are held endlessly in above scenario -Often incurring loss due to change in the strike price by the back-end systems/ operators
Caution: Absolutely NOT recommended for intra day. Good for positional trading/ swing trading
Ratings:
Brokerage - Average Account Maintenance Fees - Average Website Usability - Average Customer Service - Very Poor Overall Experience - Below Average
Service is Ok...not anyting lucrative other than brokerage.
Ratings:
Brokerage - Above Average Account Maintenance Fees - Very Poor Website Usability - Below Average Customer Service - Very Poor Overall Experience - Very Poor
stupid sytem not reliable. high chance for loosing huge money for one reason that you cannot close the trade. And cannot catch the obvious big moves since the system will go down and will not allow you to trade. I suspect they are making counter trades on their customers and making profit. Which means you win they loose. If you are going to win big they are going to loose big. they will never allow themselves to loose big and yes their system will crash and they will allow you to get in only when they closed their positions safely.
Ratings:
Brokerage - Average Account Maintenance Fees - Average Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
Pi stops working when you place Bracket order tecnical team is not use at all
Ratings:
Brokerage - Excellent Account Maintenance Fees - Above Average Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
I struggled with the online account opening. I contacted the support team. It seems there won't be proper CRM tools to maintain the ticket history. Every time, I need to explain the issue to the agent though I have created a ticket. They send some replies from their individual email ID and callback from individual mobile. When I reply to the email or callback to the mobiles, no one responding. Since three days the account opening issues are resolved. No one takes the responsibility from the support agent side. Very very poor support team the Zerodha having.
If only they would spend more time taking care of customer than posting fake reviews to improve their ratings.
After 5 days of dealing with their customer care and raising ticket with no response from Support and sending offline documents after documents ( So much for online account opening) to the Sales person. They started talking rudely and as if they were doing favors to me.
Now not opening account and no read to refund the account opening fee.
I am surprised that they are largest budget brokers in the market. It shows the quality of Service we have in our country. With such horrible system and customer service if they are largest I wonder what state of service other brokers provide.
Worst broker! Their platform is useless if it can't handle trading volumes. i called them a million times but no response. looks like they have no intentions to serve traders anymore. Fraudsters! Have to switch broker urgently.
Brokeagewise it is the most economical broker for retail small traders/investers. But its trading platform malfunction is quite frequent which cause lot of losses to traders .
Ratings:
Brokerage - Excellent Account Maintenance Fees - Excellent Website Usability - Below Average Customer Service - Average Overall Experience - Below Average
I was new to trading and decided to go with Zerodha which indeed was a big mistake of my life. Initially I was doing well in Intraday trading but later I opted for 60 day challenge, that is when my downfall started. I lost lot of money. One day I was doing intraday with 40K cash. on that day stocks of the company fell miserably. I was not able to exit since I dint have access to internet. and when I logged in to app to check it was showing -11k. So I had lost 40k+11K. Two things that Zerodha failed. 1. It din't square off when I had lost 50% of my Investment. 2. It din't even square of when my fund became nil and went on to lose another 11k.
When I contacted Zerodha, they said market was Volatile and I have to pay the Negative balance. IT WAS NOT THE MARKET WHICH WAS VOLATILE. IT WAS THEIR APP AND SERVICE WHICH IS VOLATILE. Now they are sending legal notice for no mistake of mine.
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
WORST PLATFORM FOR TRADING THEIR SEVER SUCKS MANY TIMES TODAY WHEN WHEN I OPENED THEIR CONSOLE the was 9 45 am but i their chart candle is showing it was 9 15 candle formation is just stopped in market hour and most worst thiing is that their customer care executives are also dumb...and i lost almost 5000 because..sever problem ..
Zerodha (Trading & Demat Account)
Open Zerodha Account
Ratings:
Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor