Zerodha Customer Reviews, Complaints and Feedback (Page 5)

If you invest in share market by zerodha. I am tell you slowly slowly loose your money. I lost my 60000 Rs. In two years

I am using it since 2020 in my twenty years old online experience. Kite web is fast but not comparable to a trading terminal. Pay out is average.


Ratings:

Brokerage - Above Average
Account Maintenance Fees - Above Average
Website Usability - Above Average
Research Capabilities - Very Poor
Customer Service - Average
Overall Experience - Above Average

जरोदा प्लेटफार्म पर लाइक करने जैसा खास कुछ भी नहीं है। लेकिन नापसंद करने के लिए सबसे बड़ा कारण यह हो सकता है अपने प्लेटफार्म पर आने वाले नए कस्टमर के लिए इनके पास कोई भी कॉलिंग प्रोग्राम या सपोर्ट देने का मैकेनिज्म नहीं है नए कस्टमर से कमाई पूरी करनी है लेकिन किसी तरह की मदद नहीं करनी

Ratings:

Brokerage - Average
Account Maintenance Fees - Very Poor
Website Usability - Average
Research Capabilities - Very Poor
Customer Service - Below Average
Overall Experience - Below Average

पूर्णतया सहमत ,जिरोधा को अविलंब इस पर विचार करना चाहिए एवं ग्राहक कि संतुष्टि / शंका निवारण के लिए फोन सुविधा परंभ करनी चाहिए

Bakwas broker customer ki baaton ka jawaab nahi detey hain. ticket jenerete karney ke baad bhi jawab nahi detey hain. bahut bakwah company hai. koi stock sell karo to sell nahi ho paata hai. mainey Dolat investment ka stock buy kiya tha to aaj price nichey girta chala jaa raha tha jab mainey sell karney kii kosis kiya to OTP, TPIN generate karney key liye keh raha tha jab tak OTP aur TPIN generete kiya lekin sell nahi huwa. invalid bata raha thaa.bahut der ke baad me sell huwa lekin tab tak kaphi nichey stock gir gaya thaa. Merey hisaab say bahuyt kharab broker hai. Do din say sell karney ki kosis kar raha tha. kisi ko recommend nahi karunga. subko mana kardunga.

Worst Stock broking company. There is no responsible person in this company who can resolve customers issue. I bought Powergrid stock in 163 rs, but in there system it is shwoing 233 rs. they deducted 70 rs per share extra amount. I wrote mail to there customer care team 3 days ago. but no response yet. 1 month before i write to them for other issue but till now i have not received and clarification. Don't Open your demate account with this broker.

Please remove AMC 300rs charges
And referral brokrage not received.its not fare

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Very Poor
Website Usability - Excellent
Research Capabilities - Very Poor
Customer Service - Excellent
Overall Experience - Above Average

very unfair one spot options can be bought fit hedging meant to make loss for customers will not survive for long

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Excellent
Research Capabilities - Excellent
Customer Service - Very Poor
Overall Experience - Below Average

The Claim Zerodha is the best broker is no more Valid for F&O. I have hard time placing orders for options. all the times the strikes are blocked and work around needs lot of fund margins and like a firefighting. You get sweat before u place orders. Worst experience .They have lot of customers, hence performance deteriorates and totally not worthy for options.

Worst back office support. When we call for any issue need to listen IVR than wait time. Dude this is share market every second matters but they DONOT UNDERSTAND. For any issue need 24 hrs so if u stucked in any souda ,no one will help. Worst services. THEY SHOULD DEPLOY OFFLINE 1:1 SERVICE TO CUSTOMERS OTHERWISE THEY WILL LOSE CUSTOMER BASE

worst customer service in customer service industry. not suitable for small traders intial 200 account opening annual maintenance 300. don't choose zerodha tools good.

worst customer service ever, no one is receiving the call thinks twice before opening account in zerodha

I used to be a Zerodha guy till recently, their technological capabilities are pretty neat but in ever changing times I feel ZERODHA hasn't updated itself in terms of providing any additional features, example: few months back I opened an account with 5Paisa, their terminals and technology was good as well but their integrated research offerings was an absolute blockbuster, they have these two offerings called Advance Research & SwingTrader, research & advisory on both these products was phenomenally good, I highly recommend anyone who thrives on Cash based trading and investing to try 5Paisa. It's about time Zerodha clients scout for better deals or a complete deal.

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Average
Website Usability - Above Average
Research Capabilities - Very Poor
Customer Service - Below Average
Overall Experience - Average

Completely agree, Zerodha needs to have a relook at these points but I guess they're too big to listen to retail investors.

It has it's pros and cons.
Pros : Reasonable brokerage charges. Good for new trader and investor
cons : No STBT and BTST, No BO. High DP and AMC charges.

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Average
Website Usability - Above Average
Research Capabilities - Below Average
Customer Service - Above Average
Overall Experience - Above Average

Dear Mr Himanshu,

1. BTST is available with Zerodha. Note that BTST is not available for Trade to Trade stocks and GSM or ASM stocks.

2. We are not aware of any broker who offers STBT in India.

Click here for more details.

Very poor customer service.
I had submitted my re-kyc on 13th June and still no updates from them.
No response either on call or message/mail.

Best way to go for other brokers.

Worse trading platform ever seen.
Its better to burn your money, rather than trading via this app.
Really worse services.

Every thing is EXCELLENT !
Except,
1. Details of RM should be provided to the customers .
2. While contacting to customer care the automated computerised sound is not good, Pl change the same with female like sweet,soft & fluent voice quality.
3. If customer wanted to EXIT the position from the portfolio it should be immediately exited without cancelling the position in the pending orders .

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Research Capabilities - Excellent
Customer Service - Very Poor
Overall Experience - Excellent

Good plateform of stock buy and sell

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Research Capabilities - Excellent
Customer Service - Excellent
Overall Experience - Excellent

I am also facing a bad experience, they have deducted my account charges fees but not providing any kind of access. worst customer service, not responding to the calls.

Worst UI, it has different App for different thing which can be subsumed in One, Zerodha Coin is Useless for selecting Mutual Fund. high Brokerage, Nothing Good with Zerodha Except GTT. can't arrange stock Wishlist which makes it less useful and irritating also.

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Below Average
Overall Experience - Below Average

Satisfied with zeroda due to explants features and services..

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Excellent
Research Capabilities - Above Average
Customer Service - Above Average
Overall Experience - Excellent