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Zerodha Customer Reviews, Complaints and Feedback (Page 4)


3.65% 7,662,920 Clients

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Invest without brokerage fees in Equity Delivery and Direct Mutual Funds. Pay a flat Rs 20 per trade for Intra-day and F&O. Open an instant account with Zerodha and start trading today.

Zerodha is India's leading stockbroker. It is among the largest and most reputed brokers offering online flat fee discount brokerage services to invest in Equity, Currency, Commodity, IPO, Futures & Options, Bonds, Govt. Securities, and Direct Mutual Funds. Zerodha charges Rs 0 brokerage for equity delivery trades and direct mutual funds. For intraday and Futures, it charges flat Rs 20 or 0.03% (whichever is lower) per trade. Further, for Options trades, it charges Flat Rs. 20 per executed orde... Zerodha Review

Zerodha Special Offer

Free stock trading and mutual funds

  • Free account opening for all people.
  • Brokerage-free share delivery trades and flat Rs 20 per trade for Intraday & F&O +
  • Brokerage-free Direct Mutual Fund investment + +
  • Trade with the best trading platform in India.

This is a limited time offer. Open an instant Zerodha account online and start trading today.

Special Offer: Invest without brokerage fees in Equity Delivery and Direct Mutual Funds. Pay a flat Rs 20 per trade for Intra-day and F&O. Open an instant account with Zerodha and start trading today.

581 Comments

521. raj   I Like It. |Report Abuse|  Link|January 14, 2022 5:45:59 PMReply
it is so bad brokerage,i want to share things happen with me .tuesday on 11th jan 2022,i purchase bank nifty call,next morning ,it went up ,i sold with profit 3080but in order it wasnt showng execution.then i saw profit loss there it was showing 3940,i was happy but again when i saw in order it executedthen profit was 3080,still market was moving up.they use our money
520. L B V PRASAD   I Like It. 1|Report Abuse|  Link|December 20, 2021 3:57:42 PMReply
Dear customer care
This evening I paid Rs 200 application fees from icici accountband when it came to uploading cancelled cheque signature and other documents, the drop down arrow of your web was not working.
Is my application fees gone down the drain???
After this experiance my family members are afraid to open the account with your platform
Pls refund immediately to my account
Lakkavajjala B V PRASAD
519. Radhika mahale   I Like It. |Report Abuse|  Link|November 9, 2021 10:11:50 AMReply
Bad experience.

Zeroda can provide nomination addition facility but not allowed nomination updation online.

Then their is no meaning saying that zeroda providing nomination facilities online.

Will definitely see for other brokers who provide good facilities.



518. Vaibhav Y Kamath   I Like It. |Report Abuse|  Link|November 26, 2021 5:57:08 PMReply
AMC charges are mentioned of Rs 300 but SEBI has introduced BSDA account type in which recently opened Demat account holders are not charged AMC and for that details, you can visit Zerodha website.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Research Capabilities - Above Average
Customer Service - Above Average
Overall Experience - Excellent
517. Jai   I Like It. |Report Abuse|  Link|November 16, 2021 3:27:20 PMReply
Lot of times fund transfer fails ; due to which our SIP can't be executed. that module is poor.

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Above Average
Website Usability - Above Average
Research Capabilities - Average
Customer Service - Below Average
Overall Experience - Average
516. subhash   I Like It. |Report Abuse|  Link|November 7, 2021 7:43:59 PMReply
It's ahead than all other brokerage firms in proving good service all the way
no comparison with others

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Excellent
Research Capabilities - Excellent
Customer Service - Excellent
Overall Experience - Excellent
515. Deep Sethi   I Like It. |Report Abuse|  Link|November 4, 2021 10:35:31 AMReply
Quick response of query developed during trading session

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Average
Website Usability - Excellent
Research Capabilities - Excellent
Customer Service - Excellent
Overall Experience - Excellent
514. Bellan Lakshmanan   I Like It. |Report Abuse|  Link|November 2, 2021 4:22:05 PMReply
Team Zerodha treats all investors and traders equally, in the sense not biased towards HNIs.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Above Average
Research Capabilities - Average
Customer Service - Excellent
Overall Experience - Excellent
513. Mukesh   I Like It. |Report Abuse|  Link|November 1, 2021 4:42:11 PMReply
Worst service, I tried to open account online from mobile. But some name mismatch issue seen.I tried banglore he told he can't do anything if u hav no laptop?? Then I tried Vadodara office ,he was more worst in answer, he told why u not open from me, when problem arise u contact me, I can't do...
512. Rakesh   I Like It. |Report Abuse|  Link|October 23, 2021 1:32:41 AMReply
I requested many times to approve F&O segments but have not any response from customer care

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
511. vani   I Like It. |Report Abuse|  Link|September 17, 2021 2:40:42 PMReply
hi,
i have a doubt. pls tell me, after selling the share (cnc) its going high.can i exit the position and buy back it again? if yes, is any penalty for that? and can i buy my old market rate?
511.1. Mak   I Like It. |Report Abuse|  Link|October 20, 2021 3:08:45 PM
go for Short sell
510. Anup S   I Like It. |Report Abuse|  Link|October 3, 2021 4:37:33 AMReply
Kite is the best platform. Ideas and new updations are done in Zerodha which would be helpful for a common man.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Excellent
Research Capabilities - Average
Customer Service - Above Average
Overall Experience - Excellent
509. A Saravanan   I Like It. |Report Abuse|  Link|July 26, 2021 11:52:04 AMReply
Among HDFC, ICICI Direct and Zerodha I used, Zerodha is the Best trading platform with least brokerages.


Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Excellent
Research Capabilities - Excellent
Customer Service - Excellent
Overall Experience - Excellent
508. Mohammad Aqib   I Like It. |Report Abuse|  Link|August 1, 2021 10:50:39 PMReply
Your fundamental analysis data are poor.
We need to use tickertape for Fundamental analysis which is time consuming.
Why not you provide more data about the companies.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Average
Website Usability - Above Average
Research Capabilities - Average
Customer Service - Above Average
Overall Experience - Above Average
508.1. GURURAJ KULKARNI   I Like It. |Report Abuse|  Link|September 23, 2021 8:30:09 PM
Better,refer any other full service brokers like Angel,religare etc
507. Ganesh wakchaure   I Like It. 1|Report Abuse|  Link|September 1, 2021 11:44:29 AMReply
I have buy today BANKNIFTY share price .buy trading was going in profit 4000 to 5000 thousand rupees but I have try to sell market order but didn't sell .then my stoploss hited. What is the reason I didn't know I loss 1000 thousand rupees. Very bad experienced to me from zerodha. I also was trying to reach customer care but customer care not responding n didn't connected I was waiting 30 mintues and hold call of zerodha. I am realy very glad because I loss 1000 rupee
506. VIKRAM   I Like It. |Report Abuse|  Link|September 17, 2021 11:15:38 AMReply
VERY BAD SERVICE COSTLY ON CHARGES WHEN I CALL FOR ISSUE NO CUSTOMER SUPPORT, IT SAY NOT BROKERAGE BUT CHARGES DEBITED TO ACCOUNT
505. Lakshay Vaish   I Like It. |Report Abuse|  Link|September 5, 2021 3:12:31 PMReply
Worst customer support. They didn't even read your mails just reply from the subject by copy paste FAQ with it's link.
Lazy customer support people.
Late reply.
Forgets important notifications.
Didn't inform about short selling.
Etc etc. At least 2 glitches in app every month.


Ratings:

Brokerage - Average
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
504. Digbijay Das   I Like It. |Report Abuse|  Link|March 5, 2021 8:11:55 PMReply
The service of ZERODHA is **** negative, these days they are not allowing to hedge your position and asking to trade in a range, its a very unsatisfactory service they are providing. However FEW CLIETS THEY ARE GEETING THIS FACILITIES TO BUY FAR OTM OPTION TO HEDGE BUT FOR LOW CAPITAL THEY ARE NOT ALLOWING US, THEY ARE LUTTING TO RETAIL TRADER, MOREOVER WHEN I ASKED AND SAID THAT WHY THIS IS HAPPENING THY ARE NOT RESPODING, THEY DONT HAVE ANY PRPRER CUSTOMER SERVICE, IDIOTIC ZERODHA PORTAL.

WE HAVE A GROUP OF 150 PEOPLE RETAIL TRADER HAD PLANNED TO MOVE TO ALICEBLUE, THIS ZERODHA IS WASTE OF MONEY AND TIME.

I ASKED TO GOVT TO BAN THIS AS ITS NOT DEALING EQUALLY TO ALL CUSTOMER.

MY RECOMENDATION NEVER NEVER GO TO ZERODH, I THINK THE OWNER HAS EARNED MUCH MONEY THAT HE HAS NOT EXPECTED HENCE TIME CAME TO SINK THIS BUSINESS. THERE ARE MANY SERVICE PROVIDER NOW AT VERY LOW COST.

504.1. gargi   I Like It. |Report Abuse|  Link|April 15, 2021 6:00:34 PM
hi...can you please advise me the best broker for intraday trading
504.2. H Ramesh   I Like It. |Report Abuse|  Link|August 22, 2021 10:15:47 PM
I agree
503. H Ramesh   I Like It. |Report Abuse|  Link|August 22, 2021 10:14:16 PMReply
Every thing is OK But I am not allowed to buy Far OTM Options , which is not allowing me to trade in Option strategies. Feel bad.
502. R P Meena   I Like It. |Report Abuse|  Link|August 15, 2021 6:52:48 PMReply
if a client facing some difficulties, u should have to develop a auto guide tools

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Below Average
Website Usability - Average
Research Capabilities - Average
Customer Service - Average
Overall Experience - Average

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