Zerodha Customer Reviews, Complaints and Feedback (Page 3)

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Ratings:

Brokerage - Excellent
Account Maintenance Fees - Average
Website Usability - Above Average
Research Capabilities - Average
Customer Service - Average
Overall Experience - Excellent

Seems to be cheaters despite payment at first step not giving any service except problems. Do not get trapped in the same and my known one also cheated in the same manner.
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Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

Research capability can boost up further to customers. Best possible can suggest with technical support team.
Regards
G.Muruganandan

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Above Average
Website Usability - Excellent
Research Capabilities - Average
Customer Service - Above Average
Overall Experience - Above Average

very poor customer care

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

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Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Research Capabilities - Excellent
Customer Service - Excellent
Overall Experience - Excellent

Don't do the trade in Zerodha its very worst high brokerage. I am trading almost 6 months my total profit was Rs54000 and my total brokerage charges Rs37000 now I switched to other broker 0 brokerage.last 2 months my profit was Rs17000 and the brokerage was just Rs860 So please don't trade in Zerodha

Dull interface. GTT orders don't have market order provision. Many index options are never available to trade because Zerodha's OI limit is always exhausted. This broker is basically only good for trading in stocks in cash. I am still looking for a good broker. If and I find one, I will close the Zerodha account in a second.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Average
Website Usability - Above Average
Research Capabilities - Very Poor
Customer Service - Above Average
Overall Experience - Average

In the bigining the service was good and transparent but after my large funds infusion hoping better scope dismayed of transparency and querries are not attended but tickets get closed without responding.No proper guidance or credits of bonus and dividends is withheld which need to be raised with AMCs/company for clarifications.So the high profile valuation has to be recalibrated or corrected to hold credibility.

Zerodha review is worst. They are now cheating and looting in the name of margin shortfall penalty without any report of NSE short fall. Debitting any kind of amount on daily basis and in last 10 days debited approx. Rs. 1 lac in my a/c.I have made lot of complaints to them a copy to SEBI, NSE, BSE but till now nothing happened. Zeroda provides free Demat a/c and zero cost Brokerage for some time and after that they start cheating like this. If charges are genuine they must justify with documentary froof but they don't have any record and debiting any amount as per their wish. I have bitter experience and closing my all family members a/c.I also suggest all to avoid this zerodha and save your hard earned money. Our regulatory authority Sebi, NSE, NSE should have close monitoring and watch on these broking companies else they will eat our money. Sorry Zerodha .

Your review explained all my experience Zerodha.
I had same issues with them and I made every possible complain to their customer help desk, both on email and direct phone calls, but nothing they could do to help me.
I was advised to file a lawsuit against them with proof of all the charges that was deducted from my account without my knowledge. I did exactly that and it was surprising how fast it work out and all my money was refunded back to my account and I got a compensated as well.

I had opened zeroda sometime last week of November 2022 and tried to concert same in 3 in ac with idfc bank. For this I downloads require forms form portal duly signed and send at Bangalore office. Forms rejected on basis of they are revised and I have to download and send sign new forms with help of support team from Thane branch I recive link on which no change in poa form, so I refused to send same form again. They send me online ac conversation link which rejected by zeroda. From that I am reputedly contact with thane officer, mails, customer care but nothing happens. So I think they do not required customer now. Today I closed my account zeroda must refund my account openings charges and compensation for this behavior.

I guess you have to file a lawsuit against them, because that was exactly what I did when this same problem occured to me few month back. I will direct you on how to file a lawsuit against them , and you will get you fees back with a compensation attached.

Facing login problems very less time to put OTP (only 30 sec) it's working very bad due to emergency login into another device.

That can be resolved easily. I had same issues last time I changed my mobile device and it was very difficult for me to login new device using OTP. I managed to figure it out, it was just a mare technical issues

Very Simple to operate

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Above Average
Research Capabilities - Above Average
Customer Service - Excellent
Overall Experience - Excellent

One of the best trading platform.

The app interface is really good. Its easy to access, don’t need too much time to get used to it, looks neat and professional and not like a game like many others do, dark mode is pretty sleek and the best part is that they have a proper ipad app which I don’t think any other broker has.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Average
Website Usability - Excellent
Research Capabilities - Average
Customer Service - Excellent
Overall Experience - Excellent

Hey brokaraje addintional viddeen charges

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Above Average
Website Usability - Above Average
Research Capabilities - Very Poor
Customer Service - Below Average
Overall Experience - Very Poor

One of the best trading platform.

from last 3 days im facing issue while loading chart. an error is displaying pages unresponsive.. kindly solve the issue

Zerodha quickly provides the necessary information you need to know to take your own decisions .
One needs to unnecessarily navigate through ICICI Direct to do business. Moreover , they have a very complicated fee structure , have annual maintenance and delivery change.

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Very Poor
Website Usability - Average
Research Capabilities - Average
Customer Service - Above Average
Overall Experience - Average

My account was dormant I provided all documents 2 to 3 weeks back for equity they made it active but still my account is not made active for f & o. Unnecessary remarks are raised by the company from its head office I am dis satisfied with the company

सभी बढ़िया है उत्कृष्ट है परंतु eqvity बेचते समय वेरिफिकेशन में ज्यादा समय लगता है जिससे भाव में काफी उतार चढ़ाव आ जाता है मेरे हिसाब से ज़ेरोधा बेस्ट ब्रोकरेज फर्म है चार्ज नॉमिनल है अन्य के मुकाबले में

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Research Capabilities - Excellent
Customer Service - Excellent
Overall Experience - Excellent