Zerodha Customer Reviews, Complaints and Feedback (Page 20)
3.65% 7,662,920 Clients
Zerodha Account Opening Enquiry
Invest without brokerage fees in Equity Delivery and Direct Mutual Funds. Pay a flat Rs 20 per trade for Intra-day and F&O. Open an instant account with Zerodha and start trading today.
Zerodha is India's leading stockbroker. It is among the largest and most reputed brokers offering online flat fee discount brokerage services to invest in Equity, Currency, Commodity, IPO, Futures & Options, Bonds, Govt. Securities, and Direct Mutual Funds.
Zerodha charges Rs 0 brokerage for equity delivery trades and direct mutual funds. For intraday and Futures, it charges flat Rs 20 or 0.03% (whichever is lower) per trade. Further, for Options trades, it charges Flat Rs. 20 per executed orde...
Zerodha Special Offer
Free stock trading and mutual funds
Free account opening for all people.
Brokerage-free share delivery trades and flat Rs 20 per trade for Intraday & F&O +
Special Offer: Invest without brokerage fees in Equity Delivery and Direct Mutual Funds. Pay a flat Rs 20 per trade for Intra-day and F&O. Open an instant account with Zerodha and start trading today.
I liked trading experience with Zerodha, only the account opening process takes a little longer
Ratings:
Brokerage - Excellent Account Maintenance Fees - Above Average Website Usability - Above Average Customer Service - Average Overall Experience - Above Average
I like for no hidden cost any front and clear business policy but I do not feel easy to trade on line with the apps of Zerodha.
Ratings:
Brokerage - Excellent Account Maintenance Fees - Above Average Website Usability - Average Customer Service - Above Average Overall Experience - Above Average
Hi well my experience with zerodha is very good they are good in every filed they are lowest in brokerage they have very good platform for trading both web based or standalone and after that they have very good customer support.even if u have some prob or question you can directly mail to the director (owner) M.R Nitin and he will reply to you. and above all they are doing knowledge transfer where they are sharing there knowledge about market to all customer for free.
best part of zerodha is that they are improving every 3 months some flaws i found is that rs.20 for demat-materializing fees which could have been lower and amc is 300 but i want a copy of all the other charges. tax calculator everything is improving here with such a low charges , probably the best but need more and more improvement
Ratings:
Brokerage - Excellent Account Maintenance Fees - Average Website Usability - Excellent Customer Service - Above Average Overall Experience - Above Average
Hi Subhranil, your message is confusing me. First you mentioned "Customer care is pathetic" AND then you mentioned "Customer Service - Excellent" below that. Is it by mistake?
ZERODHA CHANGED MY LIFE EXPERIENCE FOR TRADING. BEORE THAT I USED ICICI DIRECT AND AXIS SEC BOTH ARE WORST FOR ME. I TRADE MORE THAN 4 YEARS AND PAID MORE THAN 4 LAKHS BROKRAGE, WHICH WAS MY PROFIT. THANKS ZERODHA TO SAVE MY MONEY.
Zerodha, the most un-reliable broker. I agree they charge less but the service is third-class. Lots of wrong information in their site. I have lost money by looking at their mutual funds information and believing that there is no exit load for a fund. But when I redeemed they quietly said there is an exit load and deducted money.
Also they are asking me to deal with CDSL directly if i purchase shares/mutual funds directly.
Waste customer care, they provide standard copy-paste replies. which is not useful.
Loats of mis-information. There are no hidden charges but lots of hidden service flaws. Also it is not reliable, we can''t believe any information provided in zerodha account after logging in.
Ratings:
Brokerage - Average Account Maintenance Fees - Below Average Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
I am following up with their sales representative and manager to open my account since last 70 Days but they just replied today they will collect the form or tomorrow they will collect the form.
Ratings:
Brokerage - Above Average Account Maintenance Fees - Average Website Usability - Below Average Customer Service - Very Poor Overall Experience - Below Average
Not as good as what I heared about zerodha in all newpapers and media. Have recently opened an account at Zerodha and sharing my experience.
Cons: 1. Doesnot provide margin facility even on DP holdings 2. When u transfer the funds thru their portal, the balance doesnot reflected. Everytime you have to make a call to Customer care and they do it mannually. Really time consuming and till that time, u can never put your orders (as no margin facility) and the prices also tends to change meanwhile. 3. At times their call center are too busy and when u have dependency on them only like the situation mentioned above, u are left with nothing. (I myself have tried to reach one of the representative for the funds related issue and she reverted back after 2 hours). (personally expreienced 2 out of 3 times the same problem)
I use Zerodha from over a year now and every day i have my trust build upon the dedication and energy they put together to innovate and satisfy every customer, cheers and keep the good work :)
There is more to it than just fees or costs. The data feeds are pathetic and incorrect several times a day. How can one make profit when the data feed itself is not 100% accurate. The customer care over a period of time has become arrogant and having a lack of knowledge about their own products as well as general trends in trading stock markets. Algo trading comes at a high cost of Rs 500 per month for only enabling the option in the backend system 1 time. If you use the web platform, they are asking traders to do software programming tasks by way of APIs for which they are charging Rs 2000 per month. This is like highway robbery and cannot be recommended as an honest brokerage firm .. just my opinion
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
185. Dahale S S|| Link|June 22, 2016 7:17:31 PMReply
facilities provided, alongwith making a trader / investor aware of trading and investing is WONDERFUL( NOTHING TO Do with....SILLY RECOMMENDATIONS, like BIG DADDY BROKERS) " Jiyyo Zerodha , badhho Zerodha , chota Mal lagaao, Bahut Dhandaa Karro, dher sarra munaffa pao"
My experience with Zerodha's account opening process
I wanted to open new account & contacted zerodha. They have sent application form in my email id. After going through the form as a new entrant i was having questions to be clarified. I contacted them they gave the line to one Mr.Asif. He also told that whatever the clarification is there he can provide. But on my third enquiry he started telling the following
1. he is a sales person he doesn''t know the details 2. You put the signature wherever required & we will fill up the form. 3. i told that i want to understand the details if you are not aware you please give to any technical person, then he told you fill up the form in online & send it to us
I want to get clarification from zerodha 1. Signature is taken with a condition that everything is explained to the client but when we ask question the reply is i don't know and don't even have the courtesy to forward the call to a person who knows the technicality
when i asked whom i have to contact the next level he told i am the highest level is this the way to behave with the customer.
I am really upset with the way i have been handled by mr asif
As per SEBI guidelines broker has to explain all aspects in detail & get the signature of the customer for that.
My mother is having a icicidirect account. since she was involved in intraday more the turnover has crossed more than crore. I found the brokerage was heavy there. I was in the opinion that after seeing the service i can shift that account also to Zerodha but my before entry process itself has given me a bad experiance
no zerodha is not at all discount broker . they charge stamp duty @ 50 rs per contract you got it right fifty rupees per contract in this sense if they aren''t charging brokerage everything is settled in stamp duty . so I don''t found zerodha useful as discount broker as its total brokerage is at par with icici or axis securities . so my friends just don''t cum to this coclusion tht it is discount broker . no its not
Zerodha (Trading & Demat Account)
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| Link|October 25, 2016 3:13:42 PM
Open Zerodha Account
Ratings:
Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Above Average
Customer Service - Average
Overall Experience - Above Average