Zerodha Customer Reviews, Complaints and Feedback (Page 2)

OVERALL GOOD

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Average
Website Usability - Excellent
Research Capabilities - Average
Customer Service - Average
Overall Experience - Above Average

One of the annoying and arrogant broker. Customer service is very very arrogant. Their culture is very very arrogant and customer agnostic. Consistent periodic technical issue, which the engineering team will deny as if nothing happened. Boycott Zerodha was trending on X platform recently.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

High charges on sell of stocks, which kite app doesn't shows when you sale your stocks.

No other stock broker, additional dp charges avoid zerodha

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

Fraud company...need to wait for tomorrow long time to withdrawal process once sold our stock and worst thsn 5paisa.
So don't trade with zerodha..they are making money from our harden money 😒.
I think ,this is very Fraudulent company.

Someone paid for you to say this... ha ha ha :) I am using the platform for 4 years and very happy. In fact, zerodha is most transparent (number one, if not number two).

I have tried several times but it vain. I have paid Rs. 200 but not open my accounts by Zerodha.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

ZERODHA = ZERO AVRODH

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Research Capabilities - Excellent
Customer Service - Excellent
Overall Experience - Excellent

These people have made their own process to square off stock options by RMS. There should be some protocol and fixed time frame set by regulation and not let these people like zerodha earn money by squaring off positions at their discretion. In top of that they charge Rs 50 as call and trade even for auto square off... I agree that with zerodha, you will end up losing all your funds.

position show ni kr rha.. mai apna profit book ni kar paya.. aur ab wo minus me hai.. phir bhi mai position show ni hone k kaarn usko cut ni kr paa rha hu.. zerodha ek froud app hai... plz koi bhi isme account mat khulwana.. warna loot jaoge

Very arrogant customer support. Very very arrogant development and business team. Often, there are technical glitches. Not worth paying AMC or other charges!!!

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

Easy to understand and use. FAQ's are really helpful.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Excellent
Research Capabilities - Excellent
Customer Service - Above Average
Overall Experience - Excellent

very good

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Research Capabilities - Excellent
Customer Service - Excellent
Overall Experience - Excellent

EXPRIANCE IS NOT GOOD

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Excellent

Pathetic Customer care service. i've accounts with couple of other brokers as, Zerodha has the worst service i experienced until now.

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Very Poor
Research Capabilities - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor

Third class support .

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

Having the potential to make someone go into a debt trap, scammers lure their victims in with irresistible offers and discounts. In this segment, we will be telling our readers about a few important points that you must look for in a broker before opening an account with them. Remember, nobody has a right over your money. zerodha is found to possess some or all of the following traits of a scam broker. I had to move my investment to BenArmstrong-trades where I enjoy good service, in less than a month I already make profit more than my loses in Zerodha, just with copy trading.

Hi indisciplined Broker and one of the Worst there charges are very low Compared to others for Equity but in Options they will spoil your life as they Auto Squaroff off your Put Positions without any prior intimation and it will put you in trouble.

Horrible Broker I never Expected that It will happen from one of the renowned broker but inside the system some drama is going on and they will definitely engulf small Investors.

So it's my Request to All Small Clients Don't go towards Zerodha. It's one of the Worst Broker.

Zerodha as refused to release my funds. My experience trading with kwakol is indeed a waste of time, after countless of sleepless night, my profit wasnt paid and they ain't responding to my complains. 7good weeks of clearing my balance without payment. Even after writing to the customer support several times, they keep saying the same thing and making false promises. I almost gave up until i file case to Apex chargeback who helped me get all my lost f*nds back.

Largest broker in India offers absolute garbage when it comes to research, Streak as well as Sensibull are such a waste, in today's time where every broker tries to offer more quality content, Zerodha is probably sticking to its core broking business and NOT offering any third party products. I have had pleasant experience using 3rd party research products with brokers like IIFL& 5Paisa. Till last year I used only Zerodha but now I'm happy with 5Paisa. Zerodha should definitely look into this aspect, it's research/advisory offerings are garbage.

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Average
Website Usability - Above Average
Research Capabilities - Very Poor
Customer Service - Below Average
Overall Experience - Average

very bad experience account opening, there intension is to first open account no one gives proper information , no one tells u what are features you are going get and what not, take only basic docs to process the account , when you start using / treading it will start showing reall colors of zerodha, they start asking one by one documents some time you may not have but its mandatory else you cant tread

Groww is far better than Zerodha Kite app...

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Average
Research Capabilities - Below Average
Customer Service - Below Average
Overall Experience - Below Average

EXCELLENT BROKER

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Average
Website Usability - Excellent
Research Capabilities - Above Average
Customer Service - Excellent
Overall Experience - Excellent