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Zerodha Customer Reviews, Complaints and Feedback (Page 19)


3.65% 7,662,920 Clients

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Invest without brokerage fees in Equity Delivery and Direct Mutual Funds. Pay a flat Rs 20 per trade for Intra-day and F&O. Open an instant account with Zerodha and start trading today.

Zerodha is India's leading stockbroker. It is among the largest and most reputed brokers offering online flat fee discount brokerage services to invest in Equity, Currency, Commodity, IPO, Futures & Options, Bonds, Govt. Securities, and Direct Mutual Funds. Zerodha charges Rs 0 brokerage for equity delivery trades and direct mutual funds. For intraday and Futures, it charges flat Rs 20 or 0.03% (whichever is lower) per trade. Further, for Options trades, it charges Flat Rs. 20 per executed orde... Zerodha Review

Zerodha Special Offer

Free stock trading and mutual funds

  • Free account opening for all people.
  • Brokerage-free share delivery trades and flat Rs 20 per trade for Intraday & F&O +
  • Brokerage-free Direct Mutual Fund investment + +
  • Trade with the best trading platform in India.

This is a limited time offer. Open an instant Zerodha account online and start trading today.

Special Offer: Invest without brokerage fees in Equity Delivery and Direct Mutual Funds. Pay a flat Rs 20 per trade for Intra-day and F&O. Open an instant account with Zerodha and start trading today.

581 Comments

221. hashmat   I Like It. |Report Abuse|  Link|April 18, 2017 2:51:11 PMReply
Fund Transfer not updated Quickly they take time 3 to 4 days
220. rahul   I Like It. |Report Abuse|  Link|April 17, 2017 11:00:29 PMReply
Member simce last 6 month never passed single week without problems. Kite has chart loading problem,holding list always show inconsistent data.q has been non functioning for a month. Report and p/l never shows any data. Contacted their customers care but always get boxed answer, they have forwarded the feedback.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Average
Customer Service - Average
Overall Experience - Average
219. Nagendra   I Like It. |Report Abuse|  Link|April 12, 2017 8:02:39 PMReply
Worst service i faced from zrodha, I opened my wife''s account with zerodha and later on i submit cancel cheqeu copy to link icici bank bcoz previous bank(UBI) was not supported to zerodha. and there executive used my wife''s name used before marriage not which is shown in KYC which is already done and now they told me to got to bank and get letter from bank to change name and link bank. and they told me all these thing after 1 week when i followed them now on this bases they are not activating my account. Dont go with zerodha they are misguiding and not supportive after any issues is there from thr side
218. RAHUL HALDANKAR   I Like It. |Report Abuse|  Link|April 9, 2017 5:40:05 PMReply
Hi all,
In January 2017 i register my mobile number and i reserved call from zerodha sales executive but from January to till now zerodha representative not come to my home for pick account opening documents. So zerodha provide very very worst service.
217. Anand   I Like It. |Report Abuse|  Link|March 22, 2017 2:38:19 PMReply
Best trading platform in india, no other platform is capable to deliver this kind of service.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
216. Shashank   I Like It. |Report Abuse|  Link|March 20, 2017 4:42:24 AMReply
After reading so many reviews, it has become clear to me that zerodha''''s customer service is bad. There is also a comment where the client said that they charge Rs.50/- as stamp duty. They also delay the account opening process as evident by reviews. I was really excited about zerodha. But now I guess I should not go with any discount broker. Peace of mind is more important for me.
215. Sanjoy   I Like It. |Report Abuse|  Link|March 14, 2017 10:06:19 AMReply
Worst broker ever
Their application kite and pi is the worst ever, it don''t work properly in crucible market events and because of this many traders face a huge loss who have open positions
And the spreads are also high
Very slow and late information updation in kite
There are many good brokers to join but stay away from zerodha especially new traders.
214. Ashok   I Like It. |Report Abuse|  Link|March 12, 2017 5:07:13 PMReply
Demat Account annual maintenance charges made zerodha a lagger for small and retail investors.It is advised to follow strategy like prostocks with one time refundable deposit.

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Below Average
Website Usability - Average
Customer Service - Above Average
Overall Experience - Average
213. Ashok   I Like It. |Report Abuse|  Link|March 12, 2017 5:02:35 PMReply
Zerodha is one of the best discount brokerages for retail investors but it still lags with annual maintenance charges on demat account and unlimited trading plans when compared to other discount brokerages and it is suggested to remove DP charges and start with one time refundable deposit on demat like prostocks,which would make zerodha the best of Indian stock brokers.
212. Balaji Taware   I Like It. |Report Abuse|  Link|March 6, 2017 10:46:32 AMReply
Brokerage fees is very less compared to ICICI Direct. I got more profit in Zerodha as brokerage is very reasonably low.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Average
Website Usability - Above Average
Customer Service - Excellent
Overall Experience - Excellent
211. Vineet Bhayana   I Like It. |Report Abuse|  Link|February 9, 2017 6:35:39 PMReply
These guys cancelled my order when i got my target price order id 170203000507580 BANKNIFTY17FEBFUT on 3-2-17
and then auto squared off order id 170203000541958 when i made a loss of around 1000-1500Rs.
(as per my 1st call to the support team the lady denied cancelling the order from their end and said I cancelled it.)
later accepted and said they can cancel order at 3:19 PM and square off till 3:33 PM.
Means you are no trade window for these 4 min. and you may loose lakhs in case.
PLEASE AVOID ZERODHA. They will make money from you in wrong means.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
210. Suman   I Like It. |Report Abuse|  Link|January 16, 2017 9:38:59 AMReply
great broker with valuable tools for trading. Zerodha kite web-based platform is good but PI desktop software should be upgraded and fix some errors on an intraday chart like chart painting error, pivot point calculation error etc. and must include range/price measure tool by which you can calculate price differences and bar counting in between two points.This tool is sooo important for intraday trading where you can easily calculate your SL and target prices.
209. HARSHIL GANDHAKWALA   I Like It. |Report Abuse|  Link|December 26, 2016 10:55:23 PMReply
Worst experience in commodity....without intimating me, they sold my stock due to margin...this is wht happen if u go with discount broker

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
208. Devanand Ambre   I Like It. |Report Abuse|  Link|December 18, 2016 9:31:57 AMReply
Low Brokerage, Excellent Customer Service, User Friendly Website, Trading Platform.

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Average
Website Usability - Above Average
Customer Service - Excellent
Overall Experience - Above Average
207. DEVANAND SITARAM AMBRE   I Like It. |Report Abuse|  Link|December 5, 2016 9:57:03 PMReply
Very Good Customer service and trading platform. Good software, User friendly trading software even new investor can also use.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
206. Avimanyu Basu   I Like It. |Report Abuse|  Link|December 2, 2016 11:55:26 PMReply
Kite and Pi are both excellent platforms for trading. Charts and studies provided are great. Trades get executed at proper time and the website does not logout on its own which is best part. Brokerage charge is nearly invisible. Account opened within 3-4 days. Very fast processing. Overall awesome experience.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Excellent
Customer Service - Above Average
Overall Experience - Excellent
205. pooja   I Like It. |Report Abuse|  Link|November 19, 2016 9:16:01 AMReply
Been using it for more than an year. Easy to use platform, many reports to access information and best customer service. I recommended Zerodha to my friend as well

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Above Average
Overall Experience - Excellent
204. Sachin Singh   I Like It. |Report Abuse|  Link|November 17, 2016 7:42:41 PMReply
I applied through the online mode for a new account and paid 600 Rs. up front through netbanking. The documents were collected by your representative and on 10th of November, I received an email from your team that all the documents are fine. I also received a call from your customer care that the account will be opened within 2 working days. Its been 7 days from that day and I am yet to receive any confirmation call/email from your side.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
203. vijay   I Like It. |Report Abuse|  Link|October 25, 2016 12:11:02 PMReply
can i use both zerodha pi and nest platform?????
203.1. ananth   I Like It. |Report Abuse|  Link|November 16, 2016 2:14:37 PM
yes, we can use.pi latest and advanced platform
202. Manasi Sarkar   I Like It. |Report Abuse|  Link|September 30, 2016 5:52:19 PMReply
During last ten days trading experiences was superb. But yesterday during market crash your KITE was not working. Moreover there was none to receive telephone at your bengaluru office.

It was totally disgusting.

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