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Zerodha Customer Reviews, Complaints and Feedback (Page 17)


3.65% 7,662,920 Clients

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Invest without brokerage fees in Equity Delivery and Direct Mutual Funds. Pay a flat Rs 20 per trade for Intra-day and F&O. Open an instant account with Zerodha and start trading today.

Zerodha is India's leading stockbroker. It is among the largest and most reputed brokers offering online flat fee discount brokerage services to invest in Equity, Currency, Commodity, IPO, Futures & Options, Bonds, Govt. Securities, and Direct Mutual Funds. Zerodha charges Rs 0 brokerage for equity delivery trades and direct mutual funds. For intraday and Futures, it charges flat Rs 20 or 0.03% (whichever is lower) per trade. Further, for Options trades, it charges Flat Rs. 20 per executed orde... Zerodha Review

Zerodha Special Offer

Free stock trading and mutual funds

  • Free account opening for all people.
  • Brokerage-free share delivery trades and flat Rs 20 per trade for Intraday & F&O +
  • Brokerage-free Direct Mutual Fund investment + +
  • Trade with the best trading platform in India.

This is a limited time offer. Open an instant Zerodha account online and start trading today.

Special Offer: Invest without brokerage fees in Equity Delivery and Direct Mutual Funds. Pay a flat Rs 20 per trade for Intra-day and F&O. Open an instant account with Zerodha and start trading today.

581 Comments

261. NAVEEN   I Like It. |Report Abuse|  Link|September 29, 2017 4:25:31 PMReply
IS ZERODHA ALLOWS TRADING IN NSE EMRSE AND BSE SME SEGMENT?
260. Sneakyway   I Like It. |Report Abuse|  Link|September 27, 2017 11:24:54 AMReply
Stay away from Zerodha. Don''''t trust their ''''Instant account opening'''' tag... I had to wait almost 2 weeks for my account to get active, up and running. Customer care never cares to help you out.. they are next to nothing

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Above Average
Website Usability - Above Average
Customer Service - Very Poor
Overall Experience - Below Average
259. Virag Shah   I Like It. |Report Abuse|  Link|September 26, 2017 4:34:08 PMReply
Excellent Service and Wonderful website for not-so-frequent trader like me. Delivery trades have zero brokerage and hence excellent for buy and hold strategies and also for BTST (buy today sell tomorrow) strategies.
258. Virag Shah   I Like It. |Report Abuse|  Link|September 26, 2017 4:32:00 PMReply
Very good experience since past 2 months. Brokerage bill reduced a lot and now I can execute my buy and hold strategies without paying heavy brokerage. I do not want leverage and want to trade on my own money.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Above Average
Customer Service - Above Average
Overall Experience - Excellent
257. RameshK   I Like It. |Report Abuse|  Link|September 26, 2017 9:24:01 AMReply
One of the worst service provider.. Before opening the account only I faced many problem. Customer executive, especially Mukesh doesn''t know how to deal with customer.. very pathetic service. I lost 300INR due to their negligence.
256. Kavi   I Like It. |Report Abuse|  Link|September 15, 2017 7:47:56 AMReply
Smooth platforms, very transparent, never been cheated. Contract note send every evening without fail for the trades done during the day

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Excellent
Customer Service - Above Average
Overall Experience - Above Average
255. Karan   I Like It. |Report Abuse|  Link|September 7, 2017 7:27:17 PMReply
I love zerodha for it''s ease of use and the apps of coin and smallcase. It''s not replaceable for me now

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
254. Sumaiya Shaikh   I Like It. |Report Abuse|  Link|September 7, 2017 12:32:02 AMReply
Hello,
I opened my trading account with Zerodha this July, I still haven''t received my DIS also, funds do not get transfer from there kite platform which is very disappointing.
Despite of emailing them the problems no reply from their end.
If Zerodha team is reading,kindly focus more on customer service than customer acquisition.
My client I''d is ZJ6609.
253. Yogesh Bhure   I Like It. |Report Abuse|  Link|September 6, 2017 4:11:43 PMReply
WARNINING.............................I have lost 8K in option 2 months before in Option pre market order, Also called customer care to confirm if any order is outstanding/open they said it''s not open, after market hours I was not able see those money. called to customer care they said it has been executed by system, I am doing option training already have account with icic direct never faced this kind of issue.. how it three to four orders get executed at once Custerer care asked to check Bhu copy it is clearly system glitch and nothing else
..after calling to customer care as well these problem not solved

Zeroda is the really fraud company do not open account and lose the money...
252. Rajadatta Sarwade   I Like It. |Report Abuse|  Link|August 30, 2017 2:58:37 PMReply
Looks like a fraud company i have opened my account online and i have not received any login details from them from past many days they have taken all my details n yet they have not given me my login details never ever open an account with Zerodha
251. Sridhar Gattu   I Like It. |Report Abuse|  Link|August 19, 2017 8:44:34 PMReply
Zerodha is very good but they should improve on the customer service.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Above Average
Customer Service - Average
Overall Experience - Above Average
250. br   I Like It. |Report Abuse|  Link|August 11, 2017 1:35:05 PMReply
I really had bad experience with zerodha account opening. I submitted all documents and forwarded my bank statement to salesmanger. They said my account will be activated in 3 days and waited for account activation. After three days, I called salesmanager and asked the status. She told that my documents was not even forwarded to the head office. And then after 2 days, i got a mail stated like document verification process was stopped. then i checked with salesmanager and she told that she failed to send my bank statement due to that my verification process was cancelled. After continuous follow up, my document was verified successfully. But till i am waiting for my user id and password.

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Average
Customer Service - Very Poor
Overall Experience - Below Average
249. Sasi Kiran   I Like It. |Report Abuse|  Link|July 29, 2017 5:06:28 PMReply
Pi is not available on Mac. Otherwise an excellent trading experience.

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Above Average
Overall Experience - Above Average
248. harminder   I Like It. |Report Abuse|  Link|July 28, 2017 9:56:07 AMReply
My holdings of 55 lakhs are not showing at all today.. that''s surprising!
only 40000 rupee one company share are showing

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Average
Website Usability - Very Poor
Customer Service - Below Average
Overall Experience - Very Poor
247. G P Singh   I Like It. |Report Abuse|  Link|July 17, 2017 5:31:14 PMReply
Have been investing with zerodha for past 03 years. No issues till date. Customer care has always been able to clarify my issues promptly.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
246. Arun Moolchandani   I Like It. |Report Abuse|  Link|July 17, 2017 5:20:08 PMReply
They keep gyus in disbelief in terms of doucuments which will be required for account opening.
they call you for each and every time for new odd requirements.
and they use to say ki they will grant you next day but i m dam sure they wont.
they will give only and only after 7-10 days

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Average
Website Usability - Excellent
Customer Service - Very Poor
Overall Experience - Below Average
245. sumit kumar singh   I Like It. |Report Abuse|  Link|July 15, 2017 7:48:44 PMReply
There is something wrong going on in zerodha kite webiste i am with them with 2 years and never checked too much the calculation....but on 11 july i have purchased 200 stocks of occl at the rate of 1215.99 and on 13 july i have purchased 240 stocks whose total cost is 321087.05 whose average should be equal to 321087.05/240=1337.86..............now the funny thing is for two days the avg purchase of 11 july and 13 july which is total 440 stocks was showing 1345.20 and now when i lodged complain there avg balance is showing 1286.47 in their kite website which is still wrong if i calculate it...the avg should be equal to 1282.47...i am not fake my client id is DS8053
244. karthik   I Like It. |Report Abuse|  Link|July 14, 2017 3:27:52 PMReply
we can''t go for shorting. it is limited to those stocks that are listed in f&o segment

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Average
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Average
243. Animesh   I Like It. |Report Abuse|  Link|July 9, 2017 1:20:21 AMReply
i have been calling customer care from last 3 days they say we will call u sir

but i hav neither received any call nor solution of my problem
242. G P Singh   I Like It. |Report Abuse|  Link|June 24, 2017 12:26:25 PMReply
I was trading using ICICI direct however the experience after changing to zerodha was significantly better.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent

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