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Zerodha Customer Reviews, Complaints and Feedback (Page 14)


3.65% 7,662,920 Clients

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Invest without brokerage fees in Equity Delivery and Direct Mutual Funds. Pay a flat Rs 20 per trade for Intra-day and F&O. Open an instant account with Zerodha and start trading today.

Zerodha is India's leading stockbroker. It is among the largest and most reputed brokers offering online flat fee discount brokerage services to invest in Equity, Currency, Commodity, IPO, Futures & Options, Bonds, Govt. Securities, and Direct Mutual Funds. Zerodha charges Rs 0 brokerage for equity delivery trades and direct mutual funds. For intraday and Futures, it charges flat Rs 20 or 0.03% (whichever is lower) per trade. Further, for Options trades, it charges Flat Rs. 20 per executed orde... Zerodha Review

Zerodha Special Offer

Free stock trading and mutual funds

  • Free account opening for all people.
  • Brokerage-free share delivery trades and flat Rs 20 per trade for Intraday & F&O +
  • Brokerage-free Direct Mutual Fund investment + +
  • Trade with the best trading platform in India.

This is a limited time offer. Open an instant Zerodha account online and start trading today.

Special Offer: Invest without brokerage fees in Equity Delivery and Direct Mutual Funds. Pay a flat Rs 20 per trade for Intra-day and F&O. Open an instant account with Zerodha and start trading today.

581 Comments

321. hemant Yaotkar   I Like It. |Report Abuse|  Link|April 12, 2018 4:59:32 PMReply
I am using ZD account since JAn 2018.

Zerodha support and management is very poor.

some time order not excited lot of technical problem.

for the technical problem i have loss RS. reference date - 12-Feb-2018.

do not open account with ZD.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
320. Adheer Raj Aggarwal   I Like It. |Report Abuse|  Link|April 17, 2018 9:18:15 PMReply
Over all, its good. Just because of low brokerage, no one should compromise on service. I am unable to download my contract notes from 28 march 2018 for the month of february and march 2018. Its 17 march, still they have no clue and no update. They do not reply to the mails and they cannot solve my problem with any commitments.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Average
Website Usability - Above Average
Customer Service - Very Poor
Overall Experience - Below Average
319. behara kamal   I Like It. |Report Abuse|  Link|May 2, 2018 9:35:26 AMReply
some time its getting disconnected.. take some more care of maintanance dept.. trading charges are some time confuse.. stop loss option are looks not fair.. lastly it takes waste of time to open account .. custmour services looks little good..

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Average
Customer Service - Average
Overall Experience - Average
318. Saumya D Bhatt   I Like It. |Report Abuse|  Link|May 19, 2018 10:46:22 PMReply
No Alerts on Kite. And PI is slow/not user friendly, do not work with Antivirus App.

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Excellent
Website Usability - Above Average
Customer Service - Average
Overall Experience - Above Average
317. Arockia   I Like It. |Report Abuse|  Link|May 7, 2018 9:43:58 PMReply
Brokerage is good, but they need to more care about mobile apps. Its not so stable operation. They need to redesign their kite app. In market most of broker good app design. Please implement.
Thanks.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Below Average
Customer Service - Average
Overall Experience - Above Average
316. Praveena   I Like It. |Report Abuse|  Link|May 23, 2018 1:26:48 PMReply
Even after multiple escalations Zerodha is not enabling the option to continue to open the account. They are asking to make payment again, while they have already showed that they have received the payment. I requested that if they are not able to enable opening the account, then they can refund the amount, but they are not responding.
First they tried to cheat saying, if the payment is more than 60days prior they cannot process it. But when I provided proof of payment and the escalation mails which was less than one month from the payment date, they tried other excuses.
I have clearly told them that if they cannot open the account with the payment already received, I would first need the refund as I am not sure if their systems can handle payment processing correctly. I will not make any further payments.
Also, they have informed that they do not have the ability to collect the forms offline from my current location of work.
As a result, I do not have any other option than to receive the refund. Please help get the refund of the money.
315. DKB   I Like It. |Report Abuse|  Link|June 6, 2018 5:36:18 PMReply
online registration process is with errors and if their server have problem they not even flash message. one and half week but registration and account are not there. Dheeraj Also filed complaint to consumer helpline.

Ratings:

Brokerage - Average
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
314. Shantanu Machindra Pachpute   I Like It. |Report Abuse|  Link|July 19, 2018 2:39:47 PMReply
Worst experience ever. I have paid 300 rs. But it took very long time to open account. They haven't opened my account yet. I provided all the documents required. But now they said that you have to send documents physically.please don't open account in zerodha.

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
313. Anoop Kumar Chenayil   I Like It. |Report Abuse|  Link|July 17, 2018 9:54:13 AMReply
I am having very bad experience with Zerodha.
I have large fund balance available in my account.
Whenever I place a withdrawal request, it will be rejected citing insufficient balance.
I suspect they are making interest out of my money.
Still following up of no luck.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Average
Customer Service - Very Poor
Overall Experience - Below Average
312. Prabahar PM   I Like It. |Report Abuse|  Link|July 20, 2018 7:01:23 PMReply
Likes: Brokerage, Customer Service, Trading Platforms
Dislikes: Kite Web App functionalities, VTC orders facility missing, Portfolio data and look

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Average
Customer Service - Excellent
Overall Experience - Above Average
311. thejasj   I Like It. |Report Abuse|  Link|July 19, 2018 9:09:10 AMReply
i am a newbie to share trade. But know the fundamentals of trading and i am using small investments only. So I opted for a discount broker. Doing lot of research in this and i found zerodha is the best option for me since it have very low intraday charges and all. Account opening was so smooth since I done it online. Power of Attorney had to be sent as hard copy. Account opened in no time. Kite is simple tool to do trade too. The customer service is okay. Till now they are super okay for me.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
310. SURESH   I Like It. |Report Abuse|  Link|July 9, 2018 11:57:24 AMReply
can a person two demat accounts??
309. Vardhan Patel   I Like It. |Report Abuse|  Link|July 1, 2018 10:03:49 PMReply
It is very easy and hasslefree trading platform with lowest charges.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
308. shashank Amitabh   I Like It. |Report Abuse|  Link|June 19, 2018 9:25:22 PMReply
RKSV is lot better than Zerodha. I applied as a client some 8-9 months back and they promised verbally to send their person to collect the set of forms, till date they are still coming. This after i had paid 300+ their a/c opening charges. So much for their service. Finally i had to tell them that keep those Rs. 300 and forget it as i am NOT intersted in opening a/c with them.
307. V M Vanol   I Like It. |Report Abuse|  Link|June 16, 2018 6:09:10 PMReply
It's software 'Kite" is very simple. One can order/trade very essily & speedily. .

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Excellent
Customer Service - Above Average
Overall Experience - Excellent
306. kiran   I Like It. |Report Abuse|  Link|June 11, 2018 10:48:59 PMReply
Hi All,

I have been using ICICI Direct and Zerodha demat accounts , please find my review

ICICI Direct- Using from last 4 months
Brokerage Concern - Very High
Website - User Friendly and Fast buying and selling and price displaying of the share.
Example for high Brokerage -- i bought share for 55 k and overall brokerage and taxes are 427 rupees in CNC for only buying and for selling around 460 rupees based on the price your are selling. in cnc.

Zerodha- Using from last 8 days
Brokerage - Nill
Website - User Friendly and some times slow for buying the shares when you order and displaying share price is slow some times when compare to ICICI.
Best Part of the Zerodha with Exam: -- I bought share for 55 k and overall charges are 60 rupees in CNC for only buying and for selling around 60 rupees

In ICICI Direct for buying and selling the shares worth of 55k charges ( Buying 427 and selling around 460 = 887 rupees ) - You can not sell the shares buy keeping the 10 paisa margin due to high brokerage

In Zerodha for buying and selling the shares worth of 55k charges ( Buying 60 and selling around 60 = 120 rupees ) - you can easily sell the shares by keeping 10 paisa Margin .

Zerodha is one of the best Demat account.

Thanks
Kiran.GVL


305. vikas   I Like It. |Report Abuse|  Link|May 2, 2018 10:51:53 AMReply
not good ,when i use kite zerodha mainly technical issue are occur in every 4,5 days , when ur chart is full of indicator n stuff than chart will hang, mouse cursor will hang, mainly it is not a smooth experience.
304. MK   I Like It. |Report Abuse|  Link|April 12, 2018 5:46:19 PMReply
never use zerodha, very bad, technical problem every 3-4 days, i lost money
303. Chandan mishra   I Like It. |Report Abuse|  Link|April 11, 2018 12:39:45 PMReply
I am using last six months. As compared to icici it's very good in lots of parameter.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Above Average
Customer Service - Above Average
Overall Experience - Excellent
302. vipin   I Like It. |Report Abuse|  Link|April 1, 2018 6:32:19 AMReply
best brokerage house in india, best service experience...

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