Ventura Customer Reviews, Complaints and Feedback (Page 12)
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Incorporated in 1994, Ventura Securities Ltd is a popular Mumbai-based stock broker. Ventura provides a wide range of investment products and services through more than 30 branches and over 500 business partners (sub-brokers and franchises) located across 300 cities in India.
Ventura Securities is a full-service broker providing broking, research, and advisory services to institutions (foreign and domestic), high net worth, and retail or individual investors. They cater to clients' diverse need...
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Special Offer - Free Equity Delivery and Mutual Funds
Special Offer - Invest brokerage-free Equity Delivery and Direct Mutual Funds (truly no brokerage). Pay flat Rs 20 per trade for Intra-day and F&O. Open Instant Account and start trading today.
41. g l agrawal|| Link|July 6, 2013 9:44:00 AMReply
I am using since last 5 years and found excellent.
Ratings:
Brokerage - Above Average Account Maintenance Fees - Average Website Usability - Above Average Customer Service - Above Average Overall Experience - Above Average
I have open a deemat account with ur company i have requested for closing of account by phone many time. I dont understand why u r not closing my account.
Ventura is reaaly cheating the clients by saying refunding advanced brokerage, they are not refunding any amount and service also very poor,many of their employees are still very very poor knowledge on Market and ,so many hideen charges they are charging on all segments.i will suggest as an experianced client of ventura , please don''t waste your money by trading with them
I have been with ventura securities from 2005. i have been a previliged customer and all my queries are addressed quick n promptly. The brokerage is comparitively high to that of the new market players, however, i have always felt that im in the limelight when ever i approach them. Thanks for your support.
Ratings:
Brokerage - Average Account Maintenance Fees - Above Average Website Usability - Above Average Customer Service - Excellent Overall Experience - Excellent
AMC is slightly high. Brokerage Plan is Very Good, Website usability is good but server connection is very bad,Trading software "Pointer" is not good, becafor smoothly trading fully functional shortcut key is very importent which is not available in this software. Customer service is normal. Overall Experiance is good but not Excellent.
Ratings:
Brokerage - Excellent Account Maintenance Fees - Above Average Website Usability - Average Customer Service - Above Average Overall Experience - Average
when advanced brokerage paid to ventura they will not give any service to you. You can''t place order before 9:15am in their software POINTER. Ventura focus is to collect advance brokerage by showing low brokerage. If you created small debit in your a/c they will block your a/c from next day. T+2 or T+5 facility not available.
Ratings:
Brokerage - Above Average Account Maintenance Fees - Below Average Website Usability - Below Average Customer Service - Very Poor Overall Experience - Very Poor
i had a account since last 2 years with them but as per there commitments they are charging higher rates as in form of other charges and you pay ending up more charges as compared to others as there are lot of hidden charges
I am using this account for the past one year. Excellent online trading experience. Withdrawal of funds is also fast (credit with in day from request) However, the trading tips are not very encouraging.
Excellent recommendations with follow up action.outstanding technical charts given free access.Very low brokerage plan.Well trained staff.Over all outstanding.This is based on 6 months experience with their account.
brokerage charges me at higher level than what they offered me.. not customer oriented service. online facility not good as sharekhan or icici..
Ratings:
Brokerage - Below Average Account Maintenance Fees - Below Average Website Usability - Below Average Customer Service - Very Poor Overall Experience - Below Average
Ventura software is good enough; however commitments from their people are very poor.
Other hidden charges are so much than brokerage.
There are several problems in funds transfers from Ventura to client. I have very poor experience in short selling with Ventura. Please beware from them.
I joined ventura securities for online trading w.e.f. January. I am also having trading account with other two brokerage. However, I find comparatively ventura is not customer centric as they feel that once the account is opened, it is fait accompli situation for the clients. They bother to brief the clients about their laid down rules and whenever there is discomfort or loss they take the shelter of their undisclosed rules and do not bother about the losses to clients. Now I am thinking of deactivating my account slowly after selling the holdings as ventura has never about the customers'' grievances. There are many brokerages with competetive rates but more customer centric to cater to the needs of the clients like us who give good business to them.
Ventura does not deposit your complete profits in your account. One needs to calculate their daily profit/brokerage & again cross-verify with the amt deposited in their a/c. I have a Rs.9999 plan with them & I wish to discontinue becos of this , but they wont allow.
At the time of account opening they gave many Verbal promises, but when I started trading they were charging me higher.When I inquired with them, they flatly denied what they had committed earlier. Then I spoke to their rep again, He again gave me those false promises.Now I have asked their rep to e-mail me everything that he committed/said to me. He said yes, but I still have not got any e-mail from him.
Once you are their customer they dont care what happens with you. Before opening an account they will treat you like king.
The only good thing with Ventura is their trading platform- Pointer.
If you wish to open a/c with Ventura make sure you get everything in written(e-mail is better) from them. Otherwise they will back-track. I am confident they wont give it in written. Also monitor the amt available in your a/c on a daily basis.They are cheats. YOU HAVE BEEN WARNED !!!!
Ratings:
Brokerage - Average Account Maintenance Fees - Excellent Website Usability - Average Customer Service - Very Poor Overall Experience - Below Average