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TradeSmart Customer Reviews, Complaints and Feedback (Page 8)

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TradeSmart Account Opening Enquiry

Pay Rs 15 per executed order, regardless of the size of the trade. Open Instant Account online with TradeSmart and start trading today.

TradeSmart is a Mumbai-based broker offering discount brokerage services in stock, commodity and currency trading segments. TradeSmartFintech Securities Ltd, formerly registered as VNS Finance & Capital Services Ltd; is a traditional brokerage company incorporated in 1994 to offer brokerage services to Indian Stock, Commodity & Currency market investors and traders through franchisees and sub-brokers. TradeSmart offers trading in NSE Cash, NSE F&O, NSE Currency derivatives, BSE Cash, MCX Commodi...

TradeSmart Special Offer

Flat Rs 15 per trade (FREE Account Opening)

Flat Rs 15 per trade across all segments +
Get Margin against your shares +
API for Algo Trading.

This is a limited-time offer. Open Instant TradeSmart Account online and start trading today.

Special Offer: Pay Rs 15 per executed order, regardless of the size of the trade. Open Instant Account online with TradeSmart and start trading today.

205 Comments

65. shyam

| Link|December 4, 2014 2:52:59 AMReply

is tso providing algo trading and back testing for free through nest software

64. ARUN ARBIND BAXLA

| Link|November 15, 2014 2:28:53 PMReply

TRADESMARTONLINE(TSO) IS GOOD BROKING FIRM. I M THE NEST USER CUSTMOR OF THIS SITE.AFTER 1 MONTHS OF USEING I FEEL THAT TSO NEED TO IMPROVE THERE SITE.

IN THE SITE THEY LEFT MANY LINK VIZ-LEDGER REPORT,OBILIGATION, SUMMERY OF TRADE WITH BROKER CHARGES.WE FIND LEDGER REPORT FROM BACK OFFICE BUT INFORMATION NOT BE SATISFACTORY.

ANOTHER ISSUE IS IT TAKE LONG TIME TO LOG IT.IT CANOT OPEN WITH THE SPEED BELOW 30 KB/P ,AND YOU GO WITH 3 STEP VIZ- PASSWORD,SEQ QUESTION AND LAST WEIGHTED SELECTION.

WHEN I NEST SOFTWARE DOWNLOADING SCRIPT TAKE MUCH MORE TME.IN THE SOFTWARE WE CANOT FIND COMPLET SUMMERY OF TRADE LIKE

IN MOBILE APP LOGIN TAKE 3 STEP ,SPEED REQUIRED TO OPERATE.

ANOTHER PROBLEM YOU CANOT LOGIN IN MOBILE OR LAPTOP AT A TIME ,IF YOU DO IT LOGOUT

I HAVE 3 DEMART A/C . BUT IN ALL OF THOSE TSO BROKER CHARGE IS ON OF THE GOOD FACTOR TO ATTRACT ALL.

I GIVE ONE SUGGESTION TO TSO THAT IS IMPROVE YOU SITE .SOFTWARE AND MOBILE APP .IT MAY INCREASE YOUR PERFORMANE OR POPULARITY IN THE MARKET......

BY YOUR REGULAR USER.....

64.1. Trade Smart Online

| Link|November 19, 2014 10:46:55 AM

Hello Arun Arbind Baxla,

Thank you for your feedback and a valuable suggestions you quoted.

Firstly, we would request you to elaborate what exactly can be modified in Ledger Report.

To trade in NEST/NOW Trader software an internet connection of 512 kbps and above speed is required.

As per the SEBI regulations 2-factor authentication is mandatory and ensures the security and confidentiality of your account.

An internet connection of 30kbps is not sufficient to downthe scrip. Try to login your NEST trader with higher internet speed and let us know if still the problem persists.

You can trade smoothly if you have 3G internet connection in your mobile. As the risk management policy is concerned you cannot login a single account simultaneously in various interface.

Thank you so much for taking out the time to share your reviews on Trade Smart Online.

63. Nilesh

| Link|November 12, 2014 7:44:33 PMReply

Can u give facilitys for intraday by cash 10x ?

63.1. Trade Smart Online

| Link|November 13, 2014 6:01:43 PM

Hello Nilesh,
We provide upto 10 times in equity intraday depending on the stock category. Please refer our knowledge base article for intraday limits.
http://tradesmartonline.in/knowledgebase/how-much-exposure-limit-will-i-get-in-different-segments/

62. jay

| Link|November 8, 2014 9:30:51 PMReply

What is the minimum requirement of internet speed for trading?

62.1. Trade Smart Online

| Link|November 11, 2014 12:44:42 PM

Hello Jay,
An internet connection of 512 kbps and above will do.

61. Hasit

| Link|November 8, 2014 5:07:14 PMReply

Hi, Is there any branch in Gujarat state? Please mentioned branch location if any.

61.1. Trade Smart Online

| Link|November 11, 2014 12:40:17 PM

Hello Hasit,
For online trading we operate through our Mumbai Corporate Office. This allows us to keep our costs low and to pass on the savings to our clients.
We have several clients from different parts of India including various places in Gujarat. We promise you distance won''t be an impediment for providing you better services & prompt support.

60. prasad

| Link|October 30, 2014 2:43:10 AMReply

Minimum Brokerage Charges 15Rs.
ye pr day hai...?
.
ya Kotak security''s ki tarah ,
Rs 21 per executed order hai..?

60.1. Trade Smart Online

| Link|October 30, 2014 11:47:31 AM

Hello Prasad,
Yes, Rs.15 is per executed order. For more information please refer our knowledge base article.
http://tradesmartonline.in/knowledgebase/what-are-your-brokerage-charges/

59. Deepesh

| Link|October 21, 2014 1:33:01 PMReply

I went through your website. The brokerage offerings are excellent and hope the services thereon will too be up to the mark. I just wanted to know whether I can avail sub brokership from you. If yes then what are the terms and how can we proceed further.

59.1. Trade Smart Online

| Link|October 22, 2014 11:48:20 AM

Hello Deepesh,
Yes we do provide sub-brokership. Please fill in all your details on our website www.tradesmartonline.in and we will get in touch with you soon.

58. Ruchir Rai

| Link|October 9, 2014 4:47:36 PMReply

THE SERVICES ARE SO CHEAP I CAN''T BELIEVE!!
The only drawback I experienced is login/logout errors upon password change. Besides the above I found the VNS Services unmatched.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Above Average
Customer Service - Excellent
Overall Experience - Excellent

58.1. Trade Smart Online

| Link|October 10, 2014 5:21:20 PM

Hello Ruchir Rai,
Thank you so much for your kind comment. We really appreciate hearing about your experience with Trade Smart Online.

As you quoted an issue regarding login/logout, there is solution which can be resolved by logging in into Internet Explorer. We would request you to login in IE and let us know if still the same issue continues.

Assuring you of our best service at all times.

57. Ajit Singh

| Link|September 29, 2014 3:56:44 PMReply

Are you guys provide facilities for IPOs or MFs ?

57.1. Trade Smart Online

| Link|October 1, 2014 11:52:52 AM

Hello Ajit Singh,
Sorry, this service is not available with us. The same will be intimated once we start this service.

56. Rakesh

| Link|September 22, 2014 12:54:35 AMReply

Which trading platform would be better for regular intraday and positional trader, NOW or NEST.
Also, please explain difference between the two.

56.1. Trade Smart Online

| Link|September 24, 2014 2:13:24 PM

Hello Rakesh,
There is no much difference between the two softwares. In NEST platform you can trade commodities along with all other segments. NEST has got 26 banks linked for immediate fund transfer. Presently we provide you NOW if you are an equity trader and NEST for commodity traders.

55. Rakesh

| Link|September 22, 2014 12:50:44 AMReply

Q1)I wish to open Equity Trading account and Demat accounts with TradeSmart. My question is that do TSO hold my demats in collective pool or I will be able to hold separate Demat account which can be accessed by me online.
Q2) For a turnover of about 1 to 2 Crore monthly, which plan will be best suitable for me.

55.1. Trade Smart Online

| Link|September 24, 2014 2:06:31 PM

Hi Rakesh,
1. If there''s no debit in your account we''ll transfer the shares to your account the same day as we receive from the exchange.

2. It depends. Will the 2 Cr turnover be in delivery or intraday or Futures or Options? In case delivery, you could go for our Rs 1899 plan. If intraday, then Trade @ 0.7paise plan might be better.

55.2. Satyam Rakesh

| Link|September 25, 2014 10:57:25 AM

Hi, TradeSmart, regarding your suggestion for which plan should I take, My delivery turnover would be about 1Cr and Trading about 2 Cr.
Please advise which plan to take. I wish to open account within this navratras.

54. G.S.S

| Link|September 20, 2014 4:29:50 PMReply

Dear Sir,

Can I switch my plan (Rs15 to 0.7p/trade) any time after opening trading account with you.

54.1. Trade Smart Online

| Link|September 24, 2014 12:17:17 PM

Hello G.S.S,
Yes, you can switch your brokerage plan any time after your account is opened.

53. G.S.Sanyal

| Link|September 20, 2014 4:19:18 PMReply

Dear Sir,
I have some confusion about brokerage Rs15.00 per trade. Suppose I performed trade with 4 or 5 separate order no & trade no in a single trading day amounting Rs 1.0lacs in total what will be your brokerage then. will it be Rs 15.00

Load more comments (1 replies)

53.2. Trade Smart Online

| Link|September 24, 2014 12:36:55 PM

Hi G.S.Sanyal,
We 5*15=75) as a brokerage. Please go through our brokerage calculator for your better understanding.
http://www.tradesmartonline.in/brokerage-calculator.php

53.3. Trade Smart Online

| Link|September 24, 2014 1:03:54 PM

Hi G.s.Sanyal,
We charge you Rs 15 per executed order. In your example of 5 trades you will be charged Rs 75 i.e. 5*15=75 as a brokerage. Please refer to our brokerage calculator for your better understanding. http://www.tradesmartonline.in/brokerage-calculator.php

52. Vamsi

| Link|September 11, 2014 1:05:16 PMReply

How much do you charge for instant fund transfer thru the provided payment gateway. Are there any payment gateway charges etc? I have IDBI bank savings account.

52.1. Trade Smart Online

| Link|September 18, 2014 1:33:09 PM

Hello Vamsi,
For instant fund transfer charges please refer our knowledge base article.
http://tradesmartonline.in/knowledgebase/is-there-any-charge-for-payment-gateway-transaction/
http://tradesmartonline.in/knowledgebase/which-are-the-lists-of-banks-available-for-the-payment-gateway-facility/

51. lalit

| Link|September 11, 2014 9:16:26 AMReply

sir I want open new account but I need ncdex market. .which commodity come under your ncdex .
plz listed all ncdex commodity

51.1. Trade Smart Online

| Link|September 17, 2014 4:05:29 PM

Hi Lalit,
We would be glad to welcome you in our Trade Smart Online family. You can open an a/c in NCDEX but at present we provide trading only in Goldhedge. Once we start trading in any other NCDEX commodities we will let you know.

50. Sanjay T J

| Link|August 29, 2014 2:02:28 AMReply

Dear sir,

I recently opened a/c with TSO.
The total experience was excellent.

In the mobile app ,the cost of each share purchased is not showing with the total cost ( brokerage + share price) it just shows the market price at which the share is purchased. Can anyone please let me know on this.

50.1. Trade Smart Online

| Link|September 17, 2014 2:39:59 PM

Hello Sanjay T J,
We would like to welcome you in our TSO family and really appreciate hearing about your experience.
Mobile application shows you only the market price. If you want to know how much charges levied to you then you can login into your back office.
http://backoffice.vnsfin.com:85/Client/

49. MAHADEVAN SUBRAMANIAM

| Link|August 27, 2014 9:18:23 PMReply

I recently joined TSO on 20th August to be precise.
While I could transfer money from HDFC Bank account through ''PAYIN'' there is no provision for Payout in the software. If i sell so me shares how can I get the proceeds. Now there is Rs 8000 lying in my account with TSO, how can I get this transferred to my bank account.

49.1. TradeSmartOnline

| Link|August 28, 2014 4:06:21 PM

Hello MAHADEVAN SUBRAMANIAM,
You could place the payout request through our Back-office or through nowonline.in. Please refer to our knowledgebase for more information.
http://tradesmartonline.in/knowledgebase/how-to-make-a-payout-request-from-nowonline-in/
http://tradesmartonline.in/knowledgebase/how-to-place-payout-request-from-back-office/

48. G. ROY

| Link|August 23, 2014 8:49:40 PMReply

I am working in Share market for last 8 years in Kolkata.How can I help you and associate myself with you.

48.1. TradeSmartOnline

| Link|August 26, 2014 2:30:26 PM

Hello G.ROY,
Please fill in your contact details on www.tradesmartonline.in and we will contact you or ries.

47. pramod

| Link|August 8, 2014 9:14:10 PMReply

can u provide mobile trading through nest

47.1. TradeSmartOnline

| Link|August 12, 2014 7:14:58 PM

Hello pramod,
Yes, we do provide NEST mobile application.

46. PK

| Link|August 8, 2014 4:36:21 AMReply

Hi
They are very good broker among all others.I found difficulty in pay out takes long time. Sometimes NSE now is not taking order properly you can''t cancel the order while executed slow response. Otherwise very competitive broker I traded with Mosl, reliance, Ventura and TSO is best.YOU CAN TRUST

46.1. TradeSmartOnline

| Link|August 11, 2014 12:46:59 PM

Hello PK,
Good to know you find TradeSmartOnline comparatively a very good broker. Regarding the two issues of payout and cancel order raised by you. Firstly all payout are done as per per schedule, however there might have been rare cases wherein the payout might have delayed becaof technical issue, mostly from the Bank end. Secondly the NOW trading application belongs to NSE. NOW has been extensively tested by NSE before making available to retail clients. If however there are issues with trading application we are willing to extend all possible assistance to resolve the problem.

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