Sharekhan Customer Reviews, Complaints and Feedback (Page 4)

very Poor service in Account Openning.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Average
Research Capabilities - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor

Sir f&o lot first day Asian paints 1912.5rupeer buying selling 1933rupees commission byiny side 2.1 rupee selling side .22 rupees charge asionpaint lot 300 total 690 charge commission nest day Asian paints nest day 1988.25 bring selling 2008 commission byiny 2.2 rupees per share selling 2.1rupee per share total 1290 charge per 1lot what's problem my commission 0.2 persent my complaint for sebi immdiatly this problem shallow plese

Very disappointed with the brokerage fee.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Above Average
Research Capabilities - Below Average
Customer Service - Above Average
Overall Experience - Very Poor

I have been investing through Sharekhan for 4 years.Had been exposed to SBIcap, IIFL and Zerodha as well. Sharekhans trading platform is very good. It is very clear with a lot of information at terminal to make it fast and more effective. It's usability is perhaps superior even to Zerodha. Quite personalized service. The charging is quite transparent. The charges are calibrated, and if you invest above 20L , the charges come down drastically. They send a lot of materials, but same information that all these brokers send are available at various sources now. I would be happy to continue with them, but if you purchase some scripts for 5L or more, the brokerage of even 0.1% makes a palpable difference. With this booking house, you can sleep comfortably at night, if you area serious investor. That I am clear about.

provided so many options but most of them doesn't work weather you see portfolio, or in-depth. Their charges are high and customer services are poor. Have to call up many times but never got a revert when i raised the high cost despite of having relation for almost 15 years and with good size portfolio and txns.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Average
Website Usability - Average
Research Capabilities - Below Average
Customer Service - Very Poor
Overall Experience - Average

Sharekhan vasant vihar branch - fraud branch. Donot deal with them otherwise you will regret.

I am asoociate with Sharekhan last 10 years , It's brockerage charges is % based looking very high , Online FAQ or customer serivce is very poor , No respond immediately. Not clearly define about brokerage charges. But it's webside and platform is over all good

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Above Average
Website Usability - Above Average
Research Capabilities - Above Average
Customer Service - Very Poor
Overall Experience - Above Average

Worst customer support mechanism. Very late feedback to queries and also vague replies to asked questions

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Below Average
Research Capabilities - Average
Customer Service - Very Poor
Overall Experience - Below Average

Very bad experience. No reply to mails for weeks. Nobody picks up phone. Difficult to contact or communicate. Poor sensibility towards customers issues. Very much disappointed

Very pathetic service and making fool to people never ever open an account in sharekhan guys. if you willopen one day you will regret. As I have used one year telling by my experience ....
Its worse than anything

Hi I am Intraday trader as well doing equity swing trading I have used sharekhan since 1 and 1/2 year.
Seriously I am telling you they are making us fooll in terms of Service just they are saying we are doing full service but they don;t do at all any service.
My experience with sharekhan is pathetic after calling and mailing also they did not reply properly.
Even I trade in Lacs sometimes in crore but they don care at all for service and I dont need to tell anything about brokerage you all know they r just fooling us...
It is my request to all never ever ever open account in Sharekhan.
It is very very very very very very very very Pathetic Brokerage company.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

I am disappointed with the amount of brokerage they charge. Sometimes I felt cheated because there's a lot of difference between there quoted brokerage charge % and the real deducted brokerage. It's too high.

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Average
Website Usability - Average
Research Capabilities - Average
Customer Service - Average
Overall Experience - Average

TRUE. Brokerage Structure Shows Different % and Charged % of Brokerage is higher always. Too much cheating.

very Poor service in Account Openning.

Ratings:

Brokerage - Average
Account Maintenance Fees - Below Average
Website Usability - Average
Research Capabilities - Below Average
Customer Service - Very Poor
Overall Experience - Below Average

I am an offline invester and I have observed that there is no reapply from your Panaji Goa branch resulting I could not invest in market and get the chiep stocks like bajaj fin. Hdfc/bk etc.No one is lifting the phone.
Can you pl. make the necessary arrangements so that I can invest.

VerY WORST CUSTOMER SERVICE AND TRADER TERMINAL.
PLEASE DONT KILL YOURSELF.

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Below Average
Research Capabilities - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor

This is worst customer service. There are no single person who listen customer. No escalation matrix . PLEASE DONT OPT SHAREKHAN
BRANCH MANAGER is totally stupid, they never respond your any query n u cant complain about anyone, customer care is worst, they will never listen u

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

very true,There is no one to listen customers .
Even You cant get information on how to put Stop loss in TradeTiger .
I just tried to his Customer care to Branch manager But No one to teach you or Help you.

Customer service not up To mark

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Average
Customer Service - Below Average
Overall Experience - Average

If u hv any problem contact with ur RM

There website is very user friendly and good, but brokerage charges are very very high as compared to others. Eg for option trading sharekhan charges 250rs brokerage per lot (including Buy+Sell ) + taxes whereas others are charging 20 rs brokerage per transaction/trade (you can buy/sell any number of lots in one trade). Also there customer services is average.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Average
Website Usability - Excellent
Research Capabilities - Above Average
Customer Service - Average
Overall Experience - Below Average

Sir, kindly contact in your branch for brokerage structure according to scheme.

excelent service

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Research Capabilities - Excellent
Customer Service - Excellent
Overall Experience - Excellent

when account opening calling us many time ,but after if we have in problem ,still i informed not yet contact with us ,even made profit around 750 ,just only 200 credit to my trading account ,

customer of sharekhan for seven years. personalised attention is great advantage.