Prostocks Customer Reviews, Complaints and Feedback (Page 2)

I have opened account with Prostocks after my account with Karvy got blocked (due to blacklisting of Karvy). The main reason why I opened account with Prostocks was it was not having any AMC charges which looked like a good deal for me in the start (as Karvy used to charge 300-500 per year).
As I was a new person to stock market and usually trader very rarely using my Karvy account.
The account opening was very easy and the staff were very cooperative for the account opening process.
After opening the account when ever I had issues with any of my transactions I just used to call customer care, this is where I found the main difference compared to my previous broker.
The customer support was very responsive, they did not only resolve my problems and even had explained me the reason why it has happened and what is the provisions of their software and helped me in learning on how to use their software.
I still remember when I had a issue, I have spoken to some one named Mr. Toshniwal whom I later found out was one of the key persons in the Prostocks. He has taken extra effort to resolve my issue and has even explained me the provisions of the software and helped me in understanding the software and app in better detail.
After this I had referred even my parents to open demat account with the same broker now apart from my account I also have opened 3 more accounts for my family members.
The other best part is that there is continuous improvements in the mobile app and the PC app along with the web user interface and they frequently provide the demo trades for new users like us to get accustomed to the software before actually using the app/software.
For a person who is not a trader and for persons who are new to stock markets and looking for investing in stocks and other instruments and occasionally perform trading the normal plan of Flat 15/- per trade is very comfortable and for professionals I feel that the unlimited plan of 899/- per month is a big deal being given at a very cheap price, when compared to the deals they make and the profit they earn.

This is my review after using the mobile app/PC software and online web trading platform for over two years.

Hope it is useful for the new users who are looking to open new demat and trading account with Prostocks....

Very true. I'm using this from almost 5 years now.

It's not fully free, they are making fool by charging refundable deposit 1000. Which you will receive only when you close account.

It is mentioned clearly that it is one time refundable fees . So if you close account, then you'll get it back.
And they don't charge any annual fees, using this platform from almost 5 years

Monthly fixed Brokerage

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Research Capabilities - Excellent
Customer Service - Excellent
Overall Experience - Excellent

All other things OK but Charting is worst and unusable. I am very disappointed to see their charting, which even dont have saving feature. Zerodha is king in the discount brokers due to the best trading plateform. Why the management of prostock dont understand that they can charge little more but they need to improve the charting facility urgently on their trading plateform if they really wish to enhace their clientbase.

Hello, how do we Algo trade with Prostocks?

Hi Mr. Birla,
Yes, Prostocks is the best and cheapest algo trading provider. You pay just 1998 per month for unlimited trading (999 for unlimited trading + 999 for API) in the equity segment.

Once you pay Rs 1998, you don't have to pay per trade or % based brokerage. Which makes it amazing for algo traders.

EXCELLENT TRADING PLATFORM AND COMPANY CONSTANTLY IMPROVING. FLAT BROKERAGE STRUCTURE WORKS VERY WELL FOR HIGH VOLUME SCALPERS.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Research Capabilities - Below Average
Customer Service - Above Average
Overall Experience - Excellent

Hi...I am very happy with prostock due to genium ...less brokerage no hidden charges...nice ...everything they send by mail...

I am very Happy with Prostocks brokrage free trading

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Above Average
Research Capabilities - Above Average
Customer Service - Excellent
Overall Experience - Excellent

Prostocks is a very good. I am using this broker since 01 year and I am realy happy. Staff's also give very quick response which is helpful.

PRO STOCK IS THE BEST FOR NRI. THANK YOU PROSTOCK FOR GIVING USE EASY ONLONE PLATFORM.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Research Capabilities - Excellent
Customer Service - Excellent
Overall Experience - Excellent

want to open ONLY trading (FO) account

What is the amount of margin money for equity option trading ?

When will you update trading platform with detailed charts as existing one is insufficient.

over all good experience. when compare with other discount brokers.their charges are less and they stand above all.the only issue i faced is some time we may unable to place orders due to technical issues.on one day it was take 2 hours to rectify their technical issues.
and now they offer only 1 time intraday exposure in F&O.previously they offered 2 times.

I strongly recommend for prostocks for their services, very low broking cost, good customer support, good trading platform,user friendly backoffice, stampduty is max 50Rs only , even we belong to the state charging 0.006%, no stockbrokers in India give this verylow cost with good services, because I experienced many stockbrokers, Traders and investors save lot money comparing other brokers

Rectification. Chart is available but couldn't follow due to lack of operating knowledge. I am trading with Prostocks since last two years and experience and found that the people/staff members are very polite, co-operative. Specially S/Shri Vijay, Jagannath, Gajanan and all. Thanks to Prostocks for saving my huge amount of brokerage by the way of monthly scheme of unlimited reading. Wish them all the Best.

How do I transfer the money to dmat/trading account from my bank a/c and how do I transfer money from dmat/trading a/c to my bank a/c. Is there any option in mobile app to do the above

Mai apne bank account se Demat or trading account mein paise Kaise transfer karunga kya Suvidha mobile app mein hai

What about margin? Intra day or delivery both.

Is there your agent in Pune.please open account my in pune

Simple, straightforward user platform, with lowest stamp duty, only discount tolerance offering g Daman stamp duty for l non Mumbai residents,.Hardky any frills offered, voluminous traders can choose between fixed monthly or yearly plan with unlimited trade, with brokerage locked in upfront.

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Excellent
Website Usability - Average
Customer Service - Average
Overall Experience - Above Average