Motilal Oswal Customer Reviews, Complaints and Feedback (Page 7)

Too much charge 5 time more than angel and zerodha

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Average
Customer Service - Excellent
Overall Experience - Very Poor

Like : App is good,
Dislike : 1. Brokerage is very high.
2. No mention of minimum brokerage during account opening process. (Keep customers in dark)
3. Till the time you have money in your MO account they will call you for suggesting trades (push for other than deliveries is very much) otherwise nobody will even talk to you.
4. There may have been at top of market game, but now they are just promoting their products and average customer is nothing to them.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Average
Website Usability - Average
Research Capabilities - Average
Customer Service - Below Average
Overall Experience - Below Average

Worst worst worst experience. Their customer executive did not pick up phone after investment but before that they always make false commitment. They also play with your investment as per their own wishes without informing you. They stop money refund after sale of shares for so many days. Infact it is a zero company. Don't. Trust them. Fake company.

True.. I have account in Kochi Kerala. The advisor did lot of unauthorised transactions which went to loss.. There is no body to answer the complaints. There is no proper customer care system too. It is good if you ca help to raise the complaint

Unauthorised transactions.. poor customer service

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

THEY ARE MARKET MAKERS , PERSONALLY I FACE ISSUE 3 TIMES AND LOSE MONEY AROUND 15K WHEN YOU COMPLAINT THERE IS NO ONE WHICH PICKUPS YOUR CALL, WORST CUSTOMER CARE SERVICE. AVOID THIS TYPE OF BROKER EVEN AFTER PAYING HUGE BROKERAGE THEY ARE DOING WRONG ACTIVITIES.

HI, can you suggest the way to complaint against them.They are doing a lot of unauthorised transactions. The worst customer service. Staffs are very incompetent.

Actually Motilal Oswal (MO) has too much of superiority complex. Their each staff feels they are the Chairmen of the Company. I was sad after opening the PMS account with MO about 3-4 years back, but that time their MD was a decent professional guy (who now resigned) and he helped me. During my recent one incidence of their webinar I attended and then the MOSL team were messing up with NRI investment process etc., I once again had to go to their MD as their team including senior mgmts were passing bug to one another. Shockingly this new MD did not even bothered to revert of help or directed my case to someone within MOSL. He is useless. In MOSL, once you have a RM (in my case my broker) they simply say that I can not contact MOSL directly. I had PMS through a broker who is MO's agent, so now no matter whichever new investments I want to do thru MO, I have to use that same agent. I must contact MO through same agent / broker. Is this sensible? May be some one has problem with broker too! Believe me they are Ok to lose the business, but not ready to support customer. So finally I had to drop that investment plan. All big talks in webinars, but when time comes to give services they are fuuuuuuuusssssss.

Thats true. I had bad experience . How to raise complaint against them. Can any one advice

Stay away from this cheating broker. Very high brokerage. Lots of hidden charges. App is too complex. If you follow their recommendation of intraday, positional or option call, most of the time you will lose money. Their advisor will constantly pester u to buy their products like tgs software, guaranteed return plans, insurance etc. Better to open account with discount broker and take help of separate advisory service.

I didn't get the service what I have being promised. Since I'm moving out from motilal oswal trading, I'm recommending my friends also to come out from this trading firm and starts trading with different firm.

brokerage is very high. if you trade on calls given by their advisor, you will incur huge loss. they will pressurise you for buying their stupid software called TGS(Trade guide signal) which costs 30k per year. they just want brokerage from you. no care for retail or small investors

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Above Average
Research Capabilities - Average
Customer Service - Very Poor
Overall Experience - Very Poor

They are big cheater and fraud. They will appoint you an advisor. They will say there is momentum in bank nifty or any other intraday trade. You will lose money. When you ask them, they will say we will recover money in next trade. Again you will lose money and will be trapped. There brokerage is highest amongst all brokers. Customer service is pathetic. They just want brokerage from poor retail investors. You can earn better if you invest yourself. Better to go with discount brokers

Never rely on these guys. They will dump you to lot of losses. Believe me they made a loss of 2L within a month. I keep on asking them the cumulative loss and they mask us by mentioning that will be recovered through premium. After stressing a lot, they have played with soft messages saying that it will be recovered, but nothing has happened except I left with a loss of 2L. After this much loss, they have stopped calling. I keep on trying to call them, they always say now the call flow is there and I will call you later. They never come back. Not sure whom/where to reach out.

Be careful that is what I can suggest. Though these are having market risks, it's advised to be careful when we are discussing with the advisors
Instead go with your own assessment and do trading otherwise they will fool you.
End of the day that is your money and not theirs

MUZE CALL KAR BOLA TUMARE BOKREJ 50 PAISE SE 30PAISE KARGE , MUJSE OTP MANGE AUR MERE DP AC RS3540- DR HO GAYA,MUZE LOSS ME SHEAR BECHNA PADA , AUR PAISE DENE PADE

very bed experience with motilal oswal. my account was suspended without any reasons and without any intimation. in spite of account suspended they charges their AMC. I have many time mailed to them for resolve the problem and also talked on customer care but no response. As per me zero rating.

High brokerage

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Above Average
Research Capabilities - Above Average
Customer Service - Below Average
Overall Experience - Below Average

Motilal oswal is chitter broker. This broker is not give proper answer. Broker behaviour is very poor for client. Ye broker ki scheme aa ja fsa ja. Wali hai. Please do not open your account in motilal oswal. Jo aapka account hai to urgent close karva do nahi to bad me pastaoge.

Very 3rd class level service and MO app for trading.. seriously don't think to open Demat account with MO. Their advisors are non educated. Very very bad experience. You can't do trading you need follow-up them.

Web use is superb

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Average
Website Usability - Excellent
Research Capabilities - Above Average
Customer Service - Excellent
Overall Experience - Above Average

Very very bad service. Staff is unexpirienced they cant give right answers to ur queries not even tell about their company's rule. Brokerage rate is high,they increase price of per share very high if u hold any share as delivery. All commitments are fake which they commits at the ye of openning the account. U can never talk to their staff when u needed they always say that ur advisor will call u back nd then they never call again. Advisor will talk u only in starting days when u ll open ur account nd trying to make u invest in their mutual funds nd if u will not interested then u ll not get any calls from them after some days. Their app is good to use otherwise rest of all the things are very pathetic. I am facing loss daily due to these reasons I am giving this feedback after using their service from 3-4 months.Never open any aacount please their are many other good options

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Average
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

Very Poor customer service


Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Above Average
Research Capabilities - Excellent
Customer Service - Very Poor
Overall Experience - Very Poor

My experience with Motilal Oswal was that of being cheated and deception. Before you open dmat account they pick up your phone and speak like professionals, but once you have opened the account nobody will take your calls. There is no service. No customer care to hear you. The calls you will receive from landline no of Oswal are tagged as spam and fraud by trucaller. I regret opening a dmat account in Motilal.
I warn anybody planning to open, do so at your own risk. Motilal Oswal is a bogus company.