With over 35 years of industry experience and a client base which expands to more than 50 lakhs, Motilal Oswal Financial Services Ltd. (MOFSL) has become synonymous with India's investment partner. Incorporated in the year 1987, the financial services firm offers trading services in Equity, Commodity, Currency and Derivatives. It also offers other products like Mutual Funds, IPOs, US Stocks, Gold, Insurance, Fixed Income products and readymade portfolios such as Stock Baskets, Intelligent Adviso...
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I have filled the form since 28 june. Yet I havent received confirmation call or reply through email. Is there any way to talk with the authority. I need a toll or contact number if possible.
Customer Care response is worst. They are nor informing the customers for any changes. When the customer approaches them, they take lot of time to reply. Time is very important for equity market. If they can not answer technical / software issues, customer will make huge losses. They are changing the software/ platform.
Ratings:
Brokerage - Below Average Account Maintenance Fees - Very Poor Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
Apologies for your inconvenience. Request you to share your contact details (Mobile number/Client Code). Our representative will contact you shortly to resolve your issues. – Team MOSL
Real bad Customer Service. For all purpose they will ask you to reach out to the franchise and Franchise will be completely clueless about how to solve issue.
I wanted to pledge my govt. bonds for education loan from Bank - Neither support team nor franchise able to help
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor due to poor efficiency of slow computer Internet systems & like that, resulting which I am no in a mental agony and facing,lack of duty consciousness, lethargic and non Customer centric attitude, though I am eligible for getting Personal.this type of mental agony would not have to suffer
if you open an account with this type of brokerage firm be aware of some of the hidden condition 1.what it write on the brokerage slab is nomean, you have ready to pay more for buying/selling of your stock. 2.if you trade on margin balance beware of your stock it sell your stock without any notice/notice few hour before if you not made margin payment before T+5 days, 3.AMO(After Market Order) is not placed by mobile/desktop site.
4.if you are not a big player in stock market just go for ZERODHA/RKSV like trader,it is awesome you feel when you made first trade without any brokerage(In ZERODHA),its worthy. i have recently open my ZERODHA Trading account and i made an intraday purchase by just little margin like 0.05/0.10 paisa and in this i made a little profit(Depend Upon The Size Of Equity) if you go through MOTILAL OSWAL Like trader you made a huge loss in this margin,so if you made purchase in motilal you have you wait for the time after calculating the huge brokerage charged leaved on the stock. if the stock fall you have to wait again it comes to the position where (Breakeven Point ) Comes And you Exit without Any Gain. 5.YOU DONT''''T SEE ANY BROKERAGE CALCULATOR ON MOTILAL OSWAL WEBSITE BECATHEY CHAGE ACCORDING TO THEIR WILL IF YOU HAVE ANY DOUBT JUST SEE ON THE WEBSITE AND COMPARE THE CHARGE FROM ZERODHA/RKSV LIKE BROKER YOU SEE THE DIFFRENCE. 6.And If you think about the Service Just Note That You are not here to invest in long term(I think so) Every one want money in sort term so research work is not mandatory for intraday or for short duration equity where you have to exit your equity,(Best Option Is To GO WITH DISCOUNT BROKERAGE REGARDING THIS TYPE OF BROKERAGE)
NOTE:I am writing this becai am a suffrer,and from this if one man Teach a lesson it is good for me.
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
RKSV is ok but zerodha is not best. i have big lose in zerodha by PI software mi-stack, SL and Limit price both hit and i am go in big lose, his RMS team is not given me satisfied solution ...
Excellent in Service providing, excellent for people those who especially do trading in the options segment with an accuracy rate of 85%, their charges are even affordable as Mr. Raamdeo Agarwal and strong research team makes the client to earn a better returns comparing with other brokers be it for intra day, short term or long term.
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
207. H Radhakrishnan|| Link|November 2, 2015 2:58:55 PMReply
Service and no pestering to buy or trade
Ratings:
Brokerage - Above Average Account Maintenance Fees - Average Website Usability - Above Average Customer Service - Excellent Overall Experience - Above Average
MOTILAL OSWAL IS BETTER AND BIGGER BROKER IN INDIA . BUT GROWING CONCEELING AND CLIENT CONFIDENECE
Ratings:
Brokerage - Above Average Account Maintenance Fees - Above Average Website Usability - Excellent Customer Service - Excellent Overall Experience - Above Average
205. s d ghosalkar|| Link|June 12, 2015 12:39:09 PMReply
do not open your trading a/c with motilal oswal as they are careless and their research team is worst. they make promises and do not fulfil them.. i m having 8 a/cs with them invested Rs.4.50 lacs and now within 6 months the balance is hardly Rs.3000.00 their dealers only for incentive purpose they will make you promises even when the balance is going in negative side there is aggresive trade from the dealers ..hopeless brokers. not fit to be in market they are looting their clientele as wellas their dealers are advising to close a/cs in motilal oswal and to open a/c with other brokers where they are sub brokers..
I am holding an account with motilal oswal . Actually the brokerage on paper is very attractive but when you trade it is pinching in many cases it comes to even INR 5 % to 25 % of traded value . when you complain about it they will show some 1980 - 1990 rule to justify
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Above Average Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Below Average
My username is E621165 and name is Kalpana Kucheria.
About a month ago I submitted my account closure documents at the T Nagar Branch, Chennai along with my CMR. I received a call after 2 weeks saying that the closure was not possible as there was a credit balance of 651 in my ledger and 500 in my margin. I transferred the ledger balance myself and when I contacted the customer care on 91-22-39982515, they told me to get in contact with a person called C Jayakumar from the T Nagar branch. I called him up and he assured me that the transfer of margin balance would get completed at the end of that day. Its been 10 days today and C Jayakumar is still telling me that the transfer will take some more time. All I want you to do is transfer my margin credit balance to my Bank account and close my MO acc forever. Why can''t you do that for me? And this C Jayakumar has stopped answering my calls since the last 3 days. I called him from a different number and he picked it up immediately.
I want you to immediately process my account closure and ensure that my shares get transferred to my new broker IL&FS before Friday.
There is recent change in the brokerage charges of Motilal Oswal. Now they are charging atleast Rs 20 on delivery for every trade. This recent surge in brokerage charges is not competitive in the market.
motilal oswal is the worst service in my life, customer service is very very bad no response many times i am calling not attend the call,and no following,and rate is very poor
I have filled the form since 28 june. Yet I havent received confirmation call or reply through email. Is there any way to talk with the authority. I need a toll or contact number if possible.