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Kotak Securities Customer Reviews, Complaints and Feedback (Page 20)


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Kotak Securities - Pay ZERO Intraday Brokerage + F&O Rs 20 per trade. Open Instant Account Now

Incorporated in 1994, Kotak Securities Ltd is a full-service stock broker offering 3-in-1 account (Bank + Trading + Demat Account) to retail investors in India. It offers investment in equities, derivatives (equities, commodities, currency) and mutual funds. It also offers services like Research SMS, margin trading, depository services and third-party products like insurance. The company also provides direct access to the US markets. Kotak Securities is a subsidiary of Kotak Mahindra Bank, one ... Kotak Securities Review

Kotak Securities USP

What makes Kotak Securities different from the competition?

  • 25+ years of experience.
  • Part of prestigious Kotak Mahindra Bank.
  • Offer 3-in-1 account (Bank + Trading + Demat Account)
  • Physical presence in 393 cities.
  • Free Technical, Fundamental, Derivatives, Macro-economic and mutual fund research.
  • Different brokerage plans to suit your needs.

Kotak Securities Special Offer

Kotak Securities Trade Free Plan

Open a 3-in-1 account and get:

  • Brokerage-Free Intraday trades (Equity and F&O).
  • Flat Rs. 20 per trade brokerage in F&O

Interested in opening a trading account? Open Instant Account Now

Special Offer: Kotak Securities - Pay ZERO Intraday Brokerage + F&O Rs 20 per trade. Open Instant Account Now

460 Comments

80. Arivazhahan   I Like It. |Report Abuse|  Link|September 23, 2013 10:03:53 AMReply
The Keat pro x has a lot of defects like ..,,I cannot open more than 3 charts or the fact that there is no friendly.. Please do rectify it
79. shekhar singh   I Like It. |Report Abuse|  Link|September 17, 2013 7:07:11 PMReply
Can''t even get contract notes online for previous years. kotak charges Rs49 per contract note. website very slow. cash transferred on T+3 basis.

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
78. farooque   I Like It. |Report Abuse|  Link|September 12, 2013 6:07:07 PMReply
plz develop app for windows mobile as early as possible i realy need it
78.1. Nitin Verma   I Like It. |Report Abuse|  Link|September 19, 2013 7:26:31 PM
I got a reply stating that the rates have been hiked on the basis of Company''s sole discretion,,,, how bad sole discretion without consideration for this investors.. very bady
77. Nitin   I Like It. |Report Abuse|  Link|September 9, 2013 8:11:06 PMReply
Please see the Link http://www.kotaksecurities.com/landingpage/Minimum-Brokerage-FAQs.htm that i received from kotak.
Brokerage costs would grow exponentially if this is implemented.
It would kill small traders and investor population with Kotak.
This kind of brokerage structure was the very reason why I had shifted few years ago from Angel Broking to Kotak.
This brokerage structure would hurt sentiments of Small Investors and traders like me. See the increase in brokerage in terms of %.. This is bad news. Every trade has to be equal or more than Rs 7000 for a person whose brokerage is 30 Paise in Delivery to be able to skip this bad scheme.

Amount       Current      Revised %Increase
100      0.3      2.5      733
250      0.75      6.25      733
350      1.05      8.75      733
400      1.2      10      733
500      1.5      12.5      733
750      2.25      18.75      733
1000      3      21      600
1250      3.75      21      460
2000      6      21      250
3000      9      21      133
4000      12      21      75
5500      16.5      21      27
6500      19.5      21      8
7000      21      21      0

This is not good..I am not happy and I certainly don''t want this structure of brokerage. Please do something about it.
76. RJ   I Like It. |Report Abuse|  Link|September 4, 2013 3:42:59 PMReply
What are the latest charges for following, I am planning to open a new account:
1. Account opening Trading/Demat/Savings)
2. Delivery/Intraday transaction charges
3. Yearly maintenance charges
4. Monthly maintenance charges
5. Any other charges?
75. shamsher   I Like It. |Report Abuse|  Link|September 2, 2013 6:16:42 PMReply
Very bad bank i m not satisfied kotak bank.
74. umar   I Like It. |Report Abuse|  Link|August 29, 2013 1:59:15 PMReply
is the mobile application avilable for windows phonne like lumia 720
74.1. kotak securities   I Like It. |Report Abuse|  Link|August 30, 2013 10:35:13 AM
Hi Umar,

We apologize that currently our Stock Trader mobile app isn''t available for Windows phones. However, we are constantly upgrading our software as per our customer needs. We thank you for showing interest in our services and we confirm that our technical team has been notified the same.

Regards,
Team Kotak Securities
73. rajasekar   I Like It. |Report Abuse|  Link|August 26, 2013 11:39:51 AMReply
Executives says everything is fake, u know hidden charges and worst performers after opened the ac.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
72. SAMBIT KUMAR ROUT   I Like It. |Report Abuse|  Link|August 13, 2013 12:43:57 PMReply
i am with kotak security with about 8 months. And my experience is a disaster from few days. pensioner attending calls are fools.do not have any experience, if u ask them to do some thing they will do some thing else. I don''t know why is the option of call and trade with those fools. And keat pro is a useless tool....really slow and defective many times.
71. vijayashankar   I Like It. |Report Abuse|  Link|August 9, 2013 9:33:26 AMReply
Charges in comparison to others like ICICI Direct reasonable. Online connectivity reasonably reliable though few instances of internet connectivity failure between the server and the exchange observed. Customer service both offline and online is very good.

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Above Average
Website Usability - Above Average
Customer Service - Excellent
Overall Experience - Above Average
70. sanjay jani   I Like It. |Report Abuse|  Link|July 26, 2013 12:35:02 AMReply
Hello Sir,
I have question,I have online trading account ,Can i do trading in option, If ye sHow can I
69. v.srinivasarao   I Like It. |Report Abuse|  Link|June 24, 2013 7:43:34 PMReply
from last five years i am not trading, what about my holdings status after five years?
68. Ritesh Monani   I Like It. |Report Abuse|  Link|May 22, 2013 4:32:06 AMReply
Very Good service. I changed from ICICI direct.

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Above Average
Website Usability - Above Average
Customer Service - Above Average
Overall Experience - Above Average
67. dinesh jaiswal   I Like It. |Report Abuse|  Link|May 3, 2013 1:00:07 AMReply
Kotak securites ltd service very good service becobrokrage pripaid plan and free toll free no is trading very esey but demat to bank money transfer very slow
66. N.Ramesh   I Like It. |Report Abuse|  Link|April 5, 2013 8:02:50 PMReply
Funds transfer from bank to kotak sec. and vice-versa is a big hassle. KS has introduced a new mechanism of code generator which we have to every time we put in a trade. We cannot be carrying this dongle wherever we go. The trade lines are always busy. The site is not user friendly. Finding the correct stock code itself is nerve cracking.

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Average
Website Usability - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor
65. vishnu   I Like It. |Report Abuse|  Link|February 26, 2013 3:38:57 PMReply
Overall experience in Kotak securities is much better than ICICI securities. Only aspect which is not good is instant net worth stmt, instant ledger like stmt with both equity and mutual fund segments. currently they need to be accessed seperately. if it is integrated, one can instantly know how much he has invested in what form (equity, MF, cash etc), which is not available now.

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Average
Website Usability - Above Average
Customer Service - Above Average
Overall Experience - Above Average
64. Pramod R. Waray   I Like It. |Report Abuse|  Link|February 9, 2013 7:42:05 PMReply
DEAR,Sir mai ye jaan naa chahta hu ki put option ya phir call option ki sell & purchese ke liye A/C kinte rupee ki marzin honaa chahiye sir.
kotak securities is best service good..
63. manish singh   I Like It. |Report Abuse|  Link|February 6, 2013 12:18:46 AMReply
Hi All,
Today I contacted a Kotak Securities agent to open a 3 in one account for my HUF. The representative sent by them advised me to open the 3 in account in my name and then get that converted to HUF. His logic is that doing this way the paperwork will be easy.
Is this right way and what he is saying is possible
62. pramod R waray   I Like It. |Report Abuse|  Link|January 12, 2013 12:39:44 AMReply
dear, mai apna a/c dekhna chahta hu ki wo kaisa dekhta hai ...Es ke liye kya karna hoga ..?
61. pramod R waray   I Like It. |Report Abuse|  Link|January 12, 2013 12:35:21 AMReply
Hallo dosto maine new frish kotak mai demat a/c khola phele to waaha ke loog sir sir jaada english zhadte hai phir a/c open hone ke baad phone tak nahi lagaate ...phale to ye loog phone lagaa lagaa kar dimaak ka dahii banaa dete hai ..demat a/c open hone ke baad garib loogo ki khaber tak nahi lete bhai aur ulti siddi salaah dete hai .ye samjo bhai kul milakar ye bakwaas lagta hai aur mahga bhi hai yaar wahi waali baat ho gayi nagga naahayga kya nichoode kya waali thanks demat a/c baba

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