Incorporated in 1994, Kotak Securities Ltd is a full-service stock broker offering 3-in-1 account (Bank + Trading + Demat Account) to retail investors in India. It offers investment in equities, derivatives (equities, commodities, currency) and mutual funds. It also offers services like Research SMS, margin trading, depository services and third-party products like insurance. The company also provides direct access to the US markets. Kotak Securities is a subsidiary of Kotak Mahindra Bank, one ...
Kotak Securities USP
What makes Kotak Securities different from the competition?
one problem is very much high with them.............they change their margin percentage.........in future trade, scrip to scrip..........in between the trade settlement
which leads sometimes unnecssary losses.......due to lack of margin for overbought/sell postions
otherwise my experince is quite satasafactory with them.
I agree with teh comments below.. After read the comments i still went ahead and open the acocunt with Kotak as I bank with them and being one of premium customer for Kotak I thought they will provide teh brokerage promised.. But to my horror even after the changes deing done on the account opening pages they didn''t up that brokerage / minimum charge but the standard.. Queries to the account opening agent and customer service have not been responded in last 2 weeks... If they do this to teh existing premium customer I can''t beleive what they will do with only securities customer.. Avoid them.. I have been doing broking with sharekhan for 10 years without issue so will continue with them
I wrote this message after contacting you on the email id given in teh message as that is teh escalation id.. Your first levcel support atleast acknoledged the complaint.. but I never ever received a response form this email id.. Not sure if escalation works if there is no response.. The query id for first level is 9846072
We believe our concerned team has got in touch with you regarding your concerns and the issue has been resolved to your satisfaction. Please do let us know if you require any further assistance.
No one got in touch with me nor called to ask the issue. I do acknoledge I received a email with chnages done to my account, I am not debating if it is to my satisfaction or not as it seems I am banging my head to a wall since last 2 months to get what i signed up an easier to move on than get it resolved.I beleive you have a right to price your product at any level and its my choice to take it or not. Problem is Kotak should have never opened account in first place with a commitment they are not going to fulfill.
But just wanted to put a word saying that yes I did get a response at last.
looks like every one has poor experience here ,abt to open new acount here but now i dnt think after so many issue i cn open here..21 cla,poor customer care ,poor information.hidden charges n all
I am suffering from loss as your dial n trade executive told me wrong information and told me to do wrong thing the result of that i am suffering the loss and i ask the floor manager to raise the complaint and send the email to me he said ok he will send that but ite more than 1 hours i have not received it please mail me complaint id so i can forward that to sebi to do the further things cos its worst experience with kotak and i will recommend to stay away from kotak
IN FUTCHER I PROMISE I CANT SUGESS ANYONE TO DO WORK WITH KOTAKSECURITY AND KOTAKBANK THEY BOTH ARE CHOOSSING CUSTEMERS HARD WORK MONEY I AM HANDICAP PERSON
KOTAKBANK ANAD KOTAK SECURITY BOTH ARE TOTALLY FROUD IN THE CUSTEMER RILATIONSHIP THEIR MANAGER AND ALL TEAM ARE HAVING A TARGET SO THEY FULL FILL FOR THEIR TARGET THEY ARE FRODING WITH CUSTOMER THEY ARE TOTALLY WRONG PROMISE AND MISGUIDE AND YOUR COSTMER CARE OFFICERS ARE ANSWERING LIKYOU JOIN WITH KOTAK FIRST YOU READ FULL FORM AGAR YOUR MONEY IS HARDWORK I AM CLOSING MY ACCOUNT ON MONDAY
Avoid if you want to your hard earned money. I already opened a account with zerodha, currently selling my holdings one by one and transferring them to zerodha.
150. k mohanan|| Link|January 15, 2015 7:28:08 PMReply
By reading all these, I decided not to join kotak.
it is strange that they don''t have simple intraday. its horrible. even their FAQs are not clear. also, I don''t see any my current brokerage anywhere in my account. strange.
kotak securities is relay very bad. they initially told mi brokerage rate 2/intraday and 20/delivery paise per 100. but when i trade it is not reality they charge more.
why they not cleared initially minimum 21/- clause. at the time of account opening.
i am moving to another brokerage firm please do not open account with kotak. very high brokerage rate.
worst company sab charges hidden hai pehle apko trading k liye securities ko pay karne hoge aur fir kotak bank ko yani agar aap 1000 rs ka value share lete ho to buy k liye 27+27 dene honge aur sell k 27+27 yani total 108 rs means aap 10.8 percent pay kar rahw ho
Kotak charges very high brokerages. When you contact customer care, they say visit your branch for brokerage details. They have also reduced prepaid brokerage plans! Too expensive...thinking of closing account
one problem is very much high with them.............they change their margin percentage.........in future trade, scrip to scrip..........in between the trade settlement
which leads sometimes unnecssary losses.......due to lack of margin for overbought/sell postions
otherwise my experince is quite satasafactory with them.