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Kotak Securities Customer Reviews, Complaints and Feedback (Page 2)


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Kotak Securities - Pay ZERO Intraday Brokerage + F&O Rs 20 per trade. Open Instant Account Now

Incorporated in 1994, Kotak Securities Ltd is a full-service stock broker offering 3-in-1 account (Bank + Trading + Demat Account) to retail investors in India. It offers investment in equities, derivatives (equities, commodities, currency) and mutual funds. It also offers services like Research SMS, margin trading, depository services and third-party products like insurance. The company also provides direct access to the US markets. Kotak Securities is a subsidiary of Kotak Mahindra Bank, one ... Kotak Securities Review

Kotak Securities USP

What makes Kotak Securities different from the competition?

  • 25+ years of experience.
  • Part of prestigious Kotak Mahindra Bank.
  • Offer 3-in-1 account (Bank + Trading + Demat Account)
  • Physical presence in 393 cities.
  • Free Technical, Fundamental, Derivatives, Macro-economic and mutual fund research.
  • Different brokerage plans to suit your needs.

Kotak Securities Special Offer

Kotak Securities Trade Free Plan

Open a 3-in-1 account and get:

  • Brokerage-Free Intraday trades (Equity and F&O).
  • Flat Rs. 20 per trade brokerage in F&O

Interested in opening a trading account? Open Instant Account Now

Special Offer: Kotak Securities - Pay ZERO Intraday Brokerage + F&O Rs 20 per trade. Open Instant Account Now

460 Comments

440. Abdul tekar   I Like It. |Report Abuse|  Link|August 9, 2023 4:10:11 AMReply
they will take money on every transaction of your trade and don't give you correctly explain for what they charging and how much they charging so it is their trap to eat your money hiddenly .it is loot of customer so plz go for some other broker instead of kotak …..plz note that all these other charges are extra excluding brokerage STT and other legal SEBI charges…which are note charged by other brokers
No. It has a horrible process to pull amount for trading from your bank.
Don't waste your time with Kotak Securities. I have a trading account with Kotak securities and I am regretting it now. Better to go with BenArmstrong-trades to grow.
I was able to open account in grow in less than 30 minutes just by sitting at home and through their websites. Copy trading and investment plans earns you more as a beginner. That's how things should be. Even in this age Kotak is asking you to give cheque, all documents in hard copy. The account manager on benarmstrong-trades will help you earn, they are far more reliable.
439. rajendra kumar shukla   I Like It. |Report Abuse|  Link|August 7, 2023 3:37:56 PMReply
WORST BROKERAGE HOUSE WITH FALSE MARGIN TRADING FACILITY . Kotak can converts pledged stock to unpledged without consent and start asking for funds and start threating to liquidate stock .

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
438. rajendra kumar shukla   I Like It. |Report Abuse|  Link|August 7, 2023 3:33:52 PMReply
kotak securites margin trading facility is misleading and cheating , First they say that they will give four times and five times margin . But when we buy shares worth even three times of our fund , they start feeling uneasy and unpledge shares . This unpledged shares show minus balance , then their phone calls start and their threatening to liqidify our stock start . Really very cheap brokerage house .
437. Veena Bendre   I Like It. |Report Abuse|  Link|August 4, 2023 4:36:28 PMReply
Worst experience with Kotak Securities. Its a nightmare to open account in Kotak Securities. Their customer care is bad and they dont understand what they are talking. Forget resolution, they couldn't get what is the issue I am facing.
436. Abs   I Like It. |Report Abuse|  Link|May 28, 2023 6:58:22 PMReply
Very poor response
435. Naresh Sharma   I Like It. |Report Abuse|  Link|October 5, 2022 6:01:16 PMReply
They are biggest Cheater never open Dmat Account they fearlessly keep on operating your Trading Account even if client has logged off. Worst Customer care service never attend any call. No fear of SEBI, I complained on SEBI terminal no action by SEBI.
435.2. Kapil   I Like It. |Report Abuse|  Link|December 17, 2022 6:56:21 PM
I agree with you. Their portal is worst. even user can't get the proper statement
435.3. Rajiv Saxena   I Like It. |Report Abuse|  Link|April 24, 2023 9:50:09 PM
Please complaint with SEBI for them, and BSE india as well. They will definitely take action against them.
434. wishwa   I Like It. |Report Abuse|  Link|February 16, 2023 10:37:44 PMReply
I excitedly opened youth plan with no brokerage at all but later I have found that it steals money from your profit and when coustomer service is contacted it never responds. I sincerely recommend not to open any account with kotak if you love your hard earned money. I usually trade in currency segment and found that it had converted my two intraday profits into loss and when I checked my contract notes of the same date I cought them. They are thieves. This is my honest review.
434.1. Trade Expert   I Like It. |Report Abuse|  Link|April 22, 2023 6:39:45 PM
Yes, they are thieves
I always earned profit but instead of going up my Funds are keep decreasing.
I swear they are the hell ones.
434.2. Rajiv Saxena   I Like It. |Report Abuse|  Link|April 24, 2023 9:46:48 PM
Hello There, please post your quarry with SEBI they will defiantly help you and punish them.
433. Deep Blue Advisors   I Like It. |Report Abuse|  Link|March 16, 2023 9:34:04 PMReply
Franchisee Aspirants beware, don't be surprised if u get mail for termination of Franchisee without any reason or change in brokerage sharing in their favor after taking all the clients. I have the recorded mail giving no reason for change in agreement unilaterally.

Secondly, Their platform is full of problems. Back end office portals are very pathetic. Trading platform is very slow i.e. response time for buying and selling is slow, difference of almost 5 - 10sec in ticker price movement which can lower ur chances in trading

Beware!!!
432. N Paliwal   I Like It. |Report Abuse|  Link|March 9, 2023 1:57:04 PMReply
Excessive charges for demat, mostly hidden under the cover as AMC
no body in staff to attend the queries,

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Average
Research Capabilities - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor
431. Ashish   I Like It. |Report Abuse|  Link|August 10, 2022 4:25:29 PMReply
I opened my first ever Demat account with Kotak Securities and am super happy! The app is easy, breezy and just makes it so much easier to trade. Besides, I am also getting zero brokerage on intraday trades.
431.1. ashish   I Like It. |Report Abuse|  Link|January 17, 2023 2:29:05 AM
bhai kuch zero nahi hai mera perlot buy 100 rs and sell 100 rs liya hai .
430. Swaagat Shivalkar   I Like It. |Report Abuse|  Link|January 16, 2023 12:39:10 PMReply
Pathetic KB neo software for trading,takes ages to square off till rhebinvestor loses both his profit, capital and patience. The CST team is trained to act sympathetic at times turn deaf when receive complaints by investors....high time should be listed as fraudsters....SEBI TO TAKE NOTE THAT BVIZ IF SUCH FRAUDULENT BANKS AND THEIR PRODUCTS INVESTORS WILL LOSE INTEREST IN TRADING

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
429. AJ   I Like It. |Report Abuse|  Link|December 21, 2022 1:49:46 PMReply
Kotak securities is one of the worst run securities I have dealt with. Discount brokerages give you better service (without taking any brokerage). KSL will randomly have issues where you have no access to your portfolio and hence potentially lose money. They keep doing upgrades during market hours which inhibits the clients from making trades. VERY POOR SERVICE.

No real issues get resolved - they just push you to a limit where you finally ignore the issue. That is the way to resolve they problem solve.

All reports are inaccurate and they take months to try to rectify it - and thats still not been resolved.

Better going with a discount brokerage like Zerodha - where they actually solve the problems within 24-48 hours.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Average
Website Usability - Below Average
Research Capabilities - Average
Customer Service - Very Poor
Overall Experience - Very Poor
428. AYYANAR   I Like It. |Report Abuse|  Link|November 10, 2022 6:01:54 AMReply
Selling and buying rates are indicates shown fraudly , time different more than 5 seconds, so it is seated chane of my money, I lost lot of money

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
428.1. Kapil Chopra   I Like It. |Report Abuse|  Link|December 17, 2022 6:58:16 PM
i lost lot of money on their research too..
427. Sureshkumar   I Like It. |Report Abuse|  Link|November 25, 2022 10:30:20 AMReply
i had tried to activate one segement more than a month.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Above Average
Research Capabilities - Excellent
Customer Service - Very Poor
Overall Experience - Very Poor
426. Samjos   I Like It. |Report Abuse|  Link|October 15, 2022 6:31:31 AMReply
One worst feature forgot to mention in my early post.
I had transferred bulk of my shares to my son, & still after 1-2 year, they still show in my portfolio. When I asked local KS guy, he said to find DP Available stock, it show my correct holding, but portfolio tracker or statement if holdings or gainloss statement still those shares transferred before years.
425. Sarvesh Khandelwal   I Like It. |Report Abuse|  Link|October 14, 2022 2:04:19 PMReply
Open demat account with Kotak Security and you will surely experience a secure trading experience. All the required support, data, research everything is provided by Kotak Securities. Definitely deserves to be recommended.
424. Anoop Lodha   I Like It. |Report Abuse|  Link|October 14, 2022 2:00:30 PMReply
They are one of the best broker in market with superb customer support and services. They have revamped tech platforms and introduced new products like Kotak Neo. I'll say that Trading Made easy with Kotak Securities.
423. AJ Trdaer   I Like It. |Report Abuse|  Link|August 19, 2022 3:52:42 PMReply
Look no further than Kotak Securities if you are planning to start your trading journey. The best in the market in terms of Research, Service, Technology, Brokerage payment, offers ..... and what not!!

One must try Kotak Trading platforms for real feel of a pro-trader.
I'm enjoying trading with Kotak Securities, do you?
A simple way to open the account and get started!!
423.1. Sapan Patel   I Like It. |Report Abuse|  Link|October 7, 2022 9:29:12 AM
They are the biggest cheaters and criminals in the brokerage industry. I have had a franchisee. They took away all my clients and terminated my franchisee without any reason.

Besides, the support from the staff of the kotak securities is worst. For almost 2 years I have the franchisee, but the systerm is in mess and they are working even worst than any PSU Banks. For an example, they took almost six months to update the brokerage slab for which I had requested through mail.

If you are okay with worst customer support, and expect no services and give higher brokerage charges (as they do not give customer support to those who do not give them good brokerage on daily basis).
422. Pradeep   I Like It. |Report Abuse|  Link|September 29, 2022 4:56:48 PMReply
Worst service and platform

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
421. JM   I Like It. |Report Abuse|  Link|September 23, 2022 3:31:55 PMReply
KOTAK sercurities is worthless, bad services, manipulate data and order type during trading.

Are you a Zerodha Customer?