Kotak Securities Customer Reviews, Complaints and Feedback (Page 19)

Kotak securities has charged Rs 10 for sending contract note to my registered address as mails are bounce back from my mailbox and never communicate such problem to me.. Truly unfair.

Kotak securities is definitely better than ICICI sec, as far as website interface is concerned. They present your data succinctly and usefully.
Brokerage used to be good, but now they have increased their rates.

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Above Average
Customer Service - Below Average
Overall Experience - Average

All of sudden started to charge 21/- per transaction. It is too much for investor doing trasaction of small lot. If doing 10 transactions of 10 shares each then charges are 210/-. It is too much if transaction value is less than 5000/-.

Hi Team,

I brought 166666 Shares for the price of 0.09 per share Total value of the shares is RS 15000 and they are charged more brokerage charges then my share which is not at all acceptable
(166666 * 0.04=6666.64)

When RM came that time they said only on total value of the shares now they were says on Qty as well be care full with Kotak security. Really if you are decided to have trading account, please go for alternative

high brokerage, most of my profit goes out in brokerage ....going to move to some other broker

The Brokerage charges of Kotak Securities is very high. I have been with them for 8 years and I strubbled upon this website, and to my suprise I have been paying higher brokerage for my Option Trading. I seriously do not know how they are suviving.

Yes I agree

Kotak Demat does not work on mobile phone with windows OS. The brokerage charges are very high and many hidden charges. Kotak DEMAT a/c not advisable for small investors. they will eat into investors profits. The only merit with kotak is the trading platform is easy.

I recently opened my account in Kotak Securities .My demat and trading account is not yet activated. was reading these reviews :

My relationship manager told to me that for corporate users , the brokerage value is low , like , Rs 0.20 per 100 Rs. Therefore If I''m buying shares worth of rupees 1000 total , then I have to pay (1000/100)*0.20 = 2 Rs as brokerage value.

After reading this comments tried to reach out to my relationship manager. If these comments are true , then it will be very bad for me.

I wanted to open online trading.what are the records must be given?what are the brokerage charges?is it apply for one side or to side

I have opened demat account.. and i had been promised to get an offer of 1000 rs free share of any blue chip company.... i used to call kotak security team but every time they promised to give that offer ASAP..its been 2 months i have been following up..and there is no follow up from there side nor even they care to answer the queries..

i have a very bad experience and i am going to close it ASAP...

I have been offered a "Advance Plan", which offers to refund full brokerage along with Service Tax. The plans are for Rs.7500, Rs.10,000, Rs.25,000, Rs.50,000, And Rs.1,00,000 Valid for one year. Suppose I chose a plan of Rs.7500 for 12 months and generate a brokerage of Rs.6000 then fee of Rs6000 would be reversed to my account. if the brokerage generated is Rs.10000.00 then only fee of Rs.7500 is reversible as the maximum amount reversible is the advance fee. The reversible will be done on monthly basis till the end of tenure.I am also told that I can pay additional advance brokerage in between to avail the reversible. Is this true?A.Gupta

that is very bad service
i ask to d office that when u r going to deposit my cheque they told me that it is not possible before deiwali u can cash
bt they deposit my cheque before diwali and it is bounce
atleast confirm once before deposting realy irritating

what is procedure to deactive demat account of kotak

Hi Umar,

We would like to get in touch with you to understand your concerns. Request you to share your client id here for us to progress matters further.

Regards,
Team Kotak Securities.

On 8 august I jobbing of rs 150000 and paid 450 as brokerage other charges how can survive with such high brokerage of kotak securities

kotak Brokerage charge too high such as other brokerage......
I have 2 demat a/c... SBI & KOTAK...
and i will close my kotak demat a/c.....

when i open demat a/c in kotak sec. they told me a/c oppening charge 750. but when i open my new a/c in kotak sec. charge from me rs 1500. a/c opening charge + check bouncing 1200+350.

so my opinion don''t open demat a/c in kotak sec. bcoz many hidden charge in kotak sec....

Trading Platform is not upto the standard and no pop up share tips. Everytime, we need to open the tips tab by that time stock might have gone up or down.

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Average
Customer Service - Average
Overall Experience - Average

hi iam a sub broker of kotak my rm often tells lies to me please do not provide such rm beackotak is unique

I have 2 account, SBICAP & KOTAK..
AS MY OPINION SBI IS BEST FOR ME
BCOZ- BROKERAGE CHARGE,,,, KOTAK MINIMUM CHARGE RS 21 & SBICAP MINIMUM CHARGE 5 PAISA .........

is there any margin loan facility ? if yes whst int.rate?

brokerage charge the hole day or per order ?

sir,
what is the kotak brokerage charged?

Hi,
I am a really frustrated Kotak customer.
I had an account with Kotak, and I usually trade less. I have a good Mutual fund portfolio. I decided to trade more this year and I found a great chance when the markets dipped. I wanted to buy my favorite sector "Banking". When I went to buy , I got to know my account is blocked as there was a fire at Kotak''s office in Mumbai. They didn''t care to inform me via phone. They said they had sent me an email, but in the pile of emails, I would have lost it. I will have to visit the branch and submit all the documents. Next I tried to close the account and open another in Kotak Bank DP. They rejected my request and again didn''t inform me, despite of sending all the docs. This is going for last 2 months, and I have lost a chance to make profits. At this point of time, I still have my trading account in an Inactive state. To reopen it, their executive had promised to visit, which never happened. I am now seriously thinking of moving out of Kotak and breaking 9 year old relationship. Enough is enough.


Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor