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Kotak Securities Customer Reviews, Complaints and Feedback (Page 17)


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Kotak Securities - Pay ZERO Intraday Brokerage + F&O Rs 20 per trade. Open Instant Account Now

Incorporated in 1994, Kotak Securities Ltd is a full-service stock broker offering 3-in-1 account (Bank + Trading + Demat Account) to retail investors in India. It offers investment in equities, derivatives (equities, commodities, currency) and mutual funds. It also offers services like Research SMS, margin trading, depository services and third-party products like insurance. The company also provides direct access to the US markets. Kotak Securities is a subsidiary of Kotak Mahindra Bank, one ... Kotak Securities Review

Kotak Securities USP

What makes Kotak Securities different from the competition?

  • 25+ years of experience.
  • Part of prestigious Kotak Mahindra Bank.
  • Offer 3-in-1 account (Bank + Trading + Demat Account)
  • Physical presence in 393 cities.
  • Free Technical, Fundamental, Derivatives, Macro-economic and mutual fund research.
  • Different brokerage plans to suit your needs.

Kotak Securities Special Offer

Kotak Securities Trade Free Plan

Open a 3-in-1 account and get:

  • Brokerage-Free Intraday trades (Equity and F&O).
  • Flat Rs. 20 per trade brokerage in F&O

Interested in opening a trading account? Open Instant Account Now

Special Offer: Kotak Securities - Pay ZERO Intraday Brokerage + F&O Rs 20 per trade. Open Instant Account Now

460 Comments

140. dheeraj   I Like It. |Report Abuse|  Link|November 16, 2014 9:31:21 AMReply
Kotak will make you fool if you directly go to them and ask for opening demat account and there customer support is very poor they will not tell you clear reply. They always reply that you have to go to branch for any thing you ask for.
Ultimate bakwas.
I am closing my account with them.
140.1. Sindhu   I Like It. |Report Abuse|  Link|January 27, 2015 11:22:40 PM
Even I have same problem. The worst customer support I have ever seen. No one is responding. Not even helping in the deactivation of this WASTE Demat account.
139. nks   I Like It. |Report Abuse|  Link|November 12, 2014 1:40:18 PMReply
Dear Friends,
Kotak minimum brokerage charge is Rs.21/- either it is delivery or intraday. I suggest management of kotak securites ltd. to remove this minimum charges of Rs.21/- immediately.
nks
138. prashanth   I Like It. |Report Abuse|  Link|November 11, 2014 5:37:13 PMReply
customer support is poor,BROKERAGES are high. need to move to a different broker, been with them for 9 years now

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor
137. prashanth   I Like It. |Report Abuse|  Link|November 11, 2014 5:35:05 PMReply
I am with kotak for the last 9 years, overall very disappointed with the service. Looking to move to ventura as the brokerages are reasonable and reaserach sms are provided.
136. VISHWAS   I Like It. |Report Abuse|  Link|November 6, 2014 2:55:02 PMReply
Dear Sir,

I opened Offline Demat Account instead of online account.so i cant place
an order.. the requested to agent convert to offline to online.. than he told i have close offline account than i have open fresh online account with account opening fees 750.00.. and he told if want to make an transaction online i should i have balance of 100000.00 or shares of this much amount...please suggest me
135. Rakesh   I Like It. |Report Abuse|  Link|October 29, 2014 4:32:56 PMReply
hi

Lack of brokers trading knowledge, profitability very very low, I am not happy with this. I used this passed 4yrs my overall profitability ration is 5% out of 100%. very poor.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Above Average
Website Usability - Above Average
Customer Service - Below Average
Overall Experience - Very Poor
134. Venkat   I Like It. |Report Abuse|  Link|October 25, 2014 11:50:43 AMReply
Very very high brokerage for retail investors with the 21/- minimum brokerage of one executed order.

If you invest 1000/-, buy brokarage sell brokarage and DP account ITS SEVEN VERY VERY HIGH).

Then how can you earn profit.
If you want to invest 1lack rupees in stock market you won''t invest on only one stock on one day so brokerage is very very high.

Even though you got 10% profit you need to pay 7% brokerage so waste of using it.



Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Above Average
Customer Service - Excellent
Overall Experience - Very Poor
133. VIV   I Like It. |Report Abuse|  Link|October 20, 2014 2:46:21 PMReply
THE WORST COMPANY . I EVER VISITED . THEY ARE TOTALLY FRAUD . KAHENGE KUCH KARENGE KUCH . I BET AAP JO BHI MARJIN INHE DOGE YAKEENAN YE PEE JAYENGE . DACOIT HAI SALE . CHOR
132. rakesh   I Like It. |Report Abuse|  Link|October 11, 2014 2:21:26 PMReply
Hi sir
I m really very with the services of kotak, however the look of your online trading portal is really very bad.it look like a student of 10th standard has designed it. At least look some other site what website at least you can learn from them. Please improve it if you really wanna customer to be with you.
132.1. kotak securities   I Like It. |Report Abuse|  Link|October 14, 2014 12:04:12 PM
Hi Rakesh,

Thank you for writing to us. Your feedback has been noted.

Regards,
Team Kotak Securities
131. Sachin   I Like It. |Report Abuse|  Link|October 4, 2014 12:21:17 AMReply
I am going to close my 1 year old account with Kotak, they are charging 4 times more brokerage on small scrips below 10rs.
Its better to open account with discount brokers.
130. Pink Moni Bordoloi   I Like It. |Report Abuse|  Link|October 3, 2014 5:46:23 PMReply
hi, i want to know about a 3 in 1 trading accont plz guide
129. subrat   I Like It. |Report Abuse|  Link|September 26, 2014 1:37:27 AMReply
Sir, Can I open only trading account with kotak securities??
129.1. subrat   I Like It. |Report Abuse|  Link|October 7, 2014 11:35:43 PM
Sir, please tell me whether I can open only trading account, without demat account. Please answer yes/no
128. Alpa   I Like It. |Report Abuse|  Link|September 24, 2014 10:43:22 PMReply
I wanted to open an Trading account. So choose to go with Kotak and now I am repenting for this decision. I was told that my account will be activated in 8 days and I paid full money.. today is 40th day.. DP account is opened but they are HARASSING me for activating my trading account.. Pathetic Brokerage firm.. PLS DONT GO WITH KOTAK .. I am seriously planning to shift...
127. Rohit Awasthi   I Like It. |Report Abuse|  Link|September 18, 2014 9:26:26 AMReply
TOO Much High Brokerages.... Just Too MUCH.. 2.5% Brokerages applied to my tradings.

I traded IRB Infra share INTRADAY at around 255 and brokerages were around 6.40 Rs. WORST BROKERAGES EVER. THEY TOLD THat brokerages for INTRADAY is 0.049 %, But calculating Intraday brokerages with comparing 2.5 percent and 21 Rs and Delivery Brokerages. WORST...
126. Aditya   I Like It. |Report Abuse|  Link|September 18, 2014 2:13:50 AMReply
In few days I was about to open a demat account with Kotak securities, but here it seems they are hidden charges and not good for beginner investors.
125. Vishnu Vardhan   I Like It. |Report Abuse|  Link|September 15, 2014 7:35:53 AMReply
I''m trading in Kotak Securities for more than 2 years. I didn''t have any problem initially, but, whenever I''m going for some customer support I''m seriously disappointed. I recently opted to change my offline account to an online account. I have given all the necessary papers there is no proper response from them whenever I''m trying to contact. They actually told the processing time would be 2 days, but, its been 15 days since i submitted the forms. I''m seriously disappointed with their service. If no proper action is taken in the next few days, i have no other option than quitting Kotak Securities.
124. Yogesh   I Like It. |Report Abuse|  Link|September 13, 2014 4:59:32 PMReply
I thought to open my account in Kotak securities as their on paper brokerages are very less for intra day trading....But after seeing all of these comments I am not opening the account...Thanks for all for posting and letting know others the actual situation...
123. singh   I Like It. |Report Abuse|  Link|September 11, 2014 4:59:43 PMReply
very very poor i want to rate -5/5
lot of hidden charges, very bad service
very high brokerage. you can''t make profit with kotak
they never tell truth always fake commitments
continue balance deducting when ask for charges they will tell you for this for that this mention there you can check it go with link uuffufff so i don''t it
i opened a a/c with RKSV now i happy with RKSV
i applied for closed my kotak a/c but kotak is not closing it..i lost of money so please don''t go with Kotak

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
122. Amit   I Like It. |Report Abuse|  Link|September 7, 2014 1:06:18 PMReply
I hv open my a/c before 2 month
And now my balance is only rs 3015.47 /-
Left in my trading a/ c
After selling my whole holding
As i am a student
I am shock to c this.. .
Lots of hidden charge....
So dear....never open in this
121. Piyush   I Like It. |Report Abuse|  Link|August 28, 2014 7:08:44 PMReply
My experience with kotak securities is worst i never suggest any one for kotak. Whatever they say they never follow. Even i got mail from there side that they will remove maximum brokerage concept from my account then also they are charging as the same, no meaning of there words, Now i am going to close the account.

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