Incorporated in 1994, Kotak Securities Ltd is a full-service stock broker offering 3-in-1 account (Bank + Trading + Demat Account) to retail investors in India. It offers investment in equities, derivatives (equities, commodities, currency) and mutual funds. It also offers services like Research SMS, margin trading, depository services and third-party products like insurance. The company also provides direct access to the US markets. Kotak Securities is a subsidiary of Kotak Mahindra Bank, one ...
Kotak Securities USP
What makes Kotak Securities different from the competition?
Opened on-line account. No word about collection and activation of account despite many mails. Conflicting claims. On one hand they collected Rs 500/- for opening account on the other they say this particular month they have the scheme for Rs 0 account opening charges. No word on refund of Rs 500/- since a month. No counselling of customers ! Total absence of on-line support !
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
While it site works well it is very elsborate and thus not very simple. There are no guidelines for its use. The brokerage and Demat charges are high from market standards.
Ratings:
Brokerage - Above Average Account Maintenance Fees - Above Average Website Usability - Average Customer Service - Below Average Overall Experience - Average
Brokerage-very poor total kotak securities you are very very poor other changes very high not for mutual funds are you very very poor that you are interested in (F D) yes I have a permanent 6.5 interest par years
Brokerage - Below Average Account Maintenance Fees - Below Average Website Usability - Below Average Customer Service - Below Average Overall Experience - Very Poor
They service is good when we want to ooen account afterwards they even don''t help the customer resolveing query.
Ratings:
Brokerage - Average Account Maintenance Fees - Very Poor Website Usability - Very Poor Customer Service - Below Average Overall Experience - Below Average
The Other charges are very high , and we talk to agent than the other charges become lower and only genuine charges are applicable now 1. Securities Transaction Tax (STT) (.1 for delivery and .025 for intraday only for (sale+purchase)/2 value) 2. Exchange Transaction i.e. Rs 325 per Crore for equity intraday/delivery at NSE) 3. SEBI Rs 15 per Crore) 4. GST (18% on Brokerage + Exchange Transaction Charges) 5. Stamp Duty (State wise ) , In Delhi (.01 for delivery and .002 for intraday)
Brokerage charges are quite expensive. Usability and customer service is good. Need to improve further to become more user friendly by reducing brokerage and helping its traders and investors(users).
Ratings:
Brokerage - Below Average Account Maintenance Fees - Average Website Usability - Excellent Customer Service - Above Average Overall Experience - Average
Brokerage - Below Average Account Maintenance Fees - Very Poor Website Usability - Below Average Customer Service - Very Poor Overall Experience - Below Average
The main objective of Kotak securities are making its incomes at any point of way and the overall experience are to bad
I would strongly not recommend to use the "KOTAK SECURITIES"
Ratings:
Brokerage - Below Average Account Maintenance Fees - Below Average Website Usability - Below Average Customer Service - Very Poor Overall Experience - Very Poor
Terrible service and arrogant people to deal with. I have been trying to close my 3 in 1 account with Kotak Securities and Kotak Bank since last 4 1/2 months with no success. They simply do not respond and are extremely reluctant to close the accounts. I will never recommend anyone to open accounts with them.
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
Brokerage - Below Average Account Maintenance Fees - Below Average Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
225.1. Dalip Singh|| Link|March 16, 2017 8:30:26 AM
I totally agree with you.Worst customer service as the agents lack product knowledge and One has to repeatedly be after them to email you the las year''s financial statements in order to file your IT returns.Brokerage too is high.
No other word suits to them. As it is a unfaithful company. who only know how to eat up your money. Company have no ethics towards their customers poor customer care department and most poor branches. Totally unfaithful company.
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Below Average Customer Service - Below Average Overall Experience - Very Poor
VERY BAD IN BROKERAGE OTHERWISE VERY GOOD. IN SHORT FOR EVERY THING THEY NEED MONEY WHICH MAKES ITS POOR
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Below Average Website Usability - Excellent Customer Service - Above Average Overall Experience - Below Average
Ratings:
Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor