ICICIdirect Customer Reviews, Complaints and Feedback (Page 26)
1.49% 1,889,905 Clients
ICICIdirect Account Opening Enquiry
ICICIdirect Neo Plan - Flat Rs 20 per trade brokerage (Intraday and F&O) + Free Account Opening + Get funds in 5 minutes from sell orders + Free trading tips. Open Instant Account Now
ICICIdirect is one of the largest retail stock brokers in India. It is part of the ICICI Group. It offers online trading and investment services to over 50 lakhs customers. The services offered include equity, commodity, and currency trading at BSE, NSE, and MCX. The company also offers Mutual Fund & IPO, Fixed deposits, Bond, NCD, wealth products, Home Loans, Loans against Securities, etc.
ICICIdirect's most popular service is its 3-in-1 account, which includes ICICI Bank Account, ICICI Tradin...
ICICIdirect USP
What makes ICICIdirect different from the competition?
Special Offer: ICICIdirect Neo Plan - Flat Rs 20 per trade brokerage (Intraday and F&O) + Free Account Opening + Get funds in 5 minutes from sell orders + Free trading tips. Open Instant Account Now
Straight away,the client of icici direct are the losers and the other brokers clients are the winners.
Simple sentence of all about this broker - 'Want to wiped out all of your bank balance in no time'.
If even a single trader is making a profit with this broker, then i will say he is the luckiest man in the world (note that I am not talking about investors. I am talking about traders).
It has very good Website with technical superiority. Lot of data and research capability. However, brokerage is highest amongst all the Brokerages. It is Highly reliable. Customer service in general is OK.
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Average Website Usability - Excellent Customer Service - Average Overall Experience - Average
I have never had a good experience with any of the icici services. The charges applied in transactions and interest levied are huge and lot of unexplained charges. Never planning to take any more service from this fraud company which solely makes profit by cheating its clients not through any meaningful service.
I was gotinto signed a prepaid 25000 plan for 15 years...whereas I am already aged 66 years..the ICICI executives misled me into signing the ICICIdirect account...where I had approached callcentre twice no useful purpose had been served...who would help forrefund of my amount pl guide me
U never get refund Mr PONNALURI RAMACHANDRA RAO, IF u want to go further so u can mark a mail to rakesh.seth@icicisecurities.com,pravin.rakshe@icicisecurities.com. Mention what happened with the name of Executive
No one should go to ICICI Direct.. Poor Customer Service and the charges are much much more than others
Ratings:
Brokerage - Above Average Account Maintenance Fees - Above Average Website Usability - Average Customer Service - Very Poor Overall Experience - Very Poor
ICICI BANK ACCOUNT SERVICES ARE GOOD AND CLEAR, BUT DEMAT ACCOUNT SERVICES ARE NOT MUCH EASY AND GOOD. WE HAVE BEEN REQUESTING FOR GETTING OUR PROBLEM RESOLVED FOR SO MANY DAYS, WE CALLED ICICI CUSTOMER CARE MANY TIMES AND GOT ONLY FURTHER DATES AND FAKE ASSURANCE. PLEASE SOLVE OUR PROBLEM.
icici is vry essey to handle all action is vry clrly. yes some more charges is there which is compre to other is very high but gentleman ur decision at right time to or right to sell.it will make profite that time brokrej will not matter. if u loose some amount then looks brokrej vry high .
The website and technical facilities are excellent. Advise available including data is excellent. Brokerage is little higher.
Ratings:
Brokerage - Average Account Maintenance Fees - Average Website Usability - Excellent Customer Service - Above Average Overall Experience - Above Average
This plateform is very good. However Brokerages and other charges are on higher side. Lower brokerage and charges would attract more business. The Company should review its brokerage and other charges.
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Above Average Customer Service - Above Average Overall Experience - Below Average
Having opened account by filling numerous documents and paying Rs.25K + apprx.3K as taxes, find the brokerage to be quite high, less friendly with low volume investors/traders, paid Rs.2K for training but did not get one so far. Communication directly with ICICIDirect management is missing. There need to be effective online live chat and strongly suggest that ICICIDirect take a vital step towards getting more friendly with small investors wishing to do Intraday trading from home. This will greatly improve on their rating and keeping them the Number One Trading Site for all in India. Please take care of common people and encourage more common Indians/Work-from-Home small investors to get valued services from ICICIDIRECT online Trading.
As per one Mr Charan Kumar,Customer Service Officer,ICICI Securities "As per brokerage plan The minimum value of the order that would be accepted would be Rs. 200/- and the minimum brokerage would be Rs. 75/- per trade. The minimum brokerage is Rs.75/- or 2.5% of the trade value whichever is lower"
291. K KUMAR|| Link|October 13, 2012 4:31:07 AMReply
I am using icicidirect for last >8 years. well designed and navigation features are user friendly.
Ratings:
Brokerage - Above Average Account Maintenance Fees - Above Average Website Usability - Excellent Customer Service - Above Average Overall Experience - Above Average
Hi Samir as you are ready to help then please suggest which is reliable & cheap
289. RAVI RANJAN PRASAD|| Link|October 6, 2012 3:17:02 PMReply
Be careful while opening a broking account with ICICI Direct, Their I-Saver plan should be avoided by beginner who can not have more than Rs 25 lakh quarterly value of shares traded as they charges hefty 0.75 per cent brokerage. Also if one trades for less than Rs 4500/- worth of shares they are charged even higher. Even their I Secure trading account option where brokerage is 0.55 per cent, if you don''t trade for at least Rs 6500/- he is charged brokerage at more than 0.55 per cent
ICICI Direct has the highest fees with the worst customer service possible. Just to change the address (which was wrongly entered by them), it took 3 weeks of continuous followup.
No value for money for the high fees. Highly arrogant staff.
Better avoid them & go to any other full service broking company.
I am doing share trading with icici securities from last one year,if any body need any information regarding brokerage or any kind of inquiry i will help you,coz i paid 7 lakh rs brokerage in 8 month, I know each and every point of brokerage.
BreakEven is not possible in ICICI tradings plus it cannot be converted to Investment, unlike ShareKhan & AngelBroking. I till now understood, Margin Plus and Future Plus marign percentage. Can anyone explain ?
I consider it is not worth for Investment and Trading both, correct me if I am wrong. (Due to brokerage upto 2.5%)
287.2. Mohinder Singh|| Link|November 14, 2012 9:44:01 AM
Hello Samir,
Look forward to knowing more tips on trading efficiently with ICICIDirect Securities site as have experienced high brokerage cost in Future Options Trading as was not aware that low volume trades invite higher charges. Also in Equity shares confused about varying rate of charges for Cash Buy, BTST, Margin Trade. So which way is the best?
plz. Decrease your brokrage immidiate. If not, your condition going like nokia in mobile market. Nokia's almost over 50% customer going to other companies. Becaandroid & price issue. & your customer going beca high brokrage. I am your mad customer. Becai am waiting to decrease your brokrage rate from past 6 year's
Rated 'Very Poor' in all areas.
285. M. VENU|| Link|September 16, 2012 11:03:40 PMReply
Being novice in investments and share markets I have never faced problems i investing. In my view the A/c maint fees or brokerage does not matter if the online transaction is user friendly and smooth as in ICICI DIRECT. Finality as the name implies it is really "DIRECT".
Ratings:
Brokerage - Average Account Maintenance Fees - Average Website Usability - Excellent Customer Service - Excellent Overall Experience - Excellent
Simple sentence of all about this broker - 'Want to wiped out all of your bank balance in no time'.
If even a single trader is making a profit with this broker, then i will say he is the luckiest man in the world (note that I am not talking about investors. I am talking about traders).