ICICIdirect Customer Reviews, Complaints and Feedback (Page 14)

Hi,
This is ajay kumar my father is purchased 30 shares of RIL in 05 th Feb 1998.
I have a physical certificates still now i am not receiving any dividend and bonus shares .
Please let me till now how many bonus( Split Shares) and dividend of my shares.

Please send me details.

Plz guide some one suggest to buy metropolition exchange in bulk qty should I apply or not

I surrendered 44 shares of Infosys and ICICI charged me Rs. 387 for it?
Why is ICICI charging brokerage for Buyback offer? There is no function other than forwarding the form to registrar? How can they charge brokerage for it? White collar criminals.

I completely agree. I had bought Infy shares as part of buy back in my wife''''s icici direct account. When i computed the total brokerage, it was a whooping 0.758%. This is day-light robbery.
My account is with HDFC/India Bulls- HDFC securities charges 0.53% total and IB even lesser. When I asked the ICICI direct RM about the 50% premium vs HDFC securities, he told some crap about the superiority of ICICI direct portal etc for traders. Total nonsense- for people who want only delivery - why should one pay for so-called superior features for traders. I am moving my wife''''s account to a more fair player.

White collar criminals.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

Not a good feedback from ppl

The systems are very well developed, there are rarely any technical glitches or other difficulties. The brokerage rate is high, however if you opt for prepaid brokerage plans then it drops to very good levels. The support team is very helpful and insightful. The trading software and website has amazing experience. However, there is no support for Apple Mac in case of trading software (Trade Racer) and the mobile app is not very nice to use.

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Average
Website Usability - Above Average
Customer Service - Excellent
Overall Experience - Above Average

Website Usability is excellent but customer service, solution to queries raised by client is very poor. Customer Service people are attuned to Stereo Typed reply. They do not know the subject. Even ICICIDIRECT OFFICE do not have competent people to deal with client problems and queries. Completely fed up with their services. ICICIDIRECT has swelled to a very big company but has no accountability. It works like a PSU now.

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Excellent
Customer Service - Below Average
Overall Experience - Average

I have some shares of Infosys which I need to remit under buyback but ICICI Direct does not have the option , How do I participate in the buyback ?

Hi, You may check SBI Cap website, they have this option.

brokerage rate define in plan & levied actually are different. some time double or tripple

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Excellent
Customer Service - Below Average
Overall Experience - Average

I bought 19 shares in cdsl, hold for two months,
Is it a good decision?
Give some suggestions.

I have trading account in icici direct, Ominous customer support & services

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

ICICIDirect.com should provide customers for commodity trading service in same trading account.

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Average
Customer Service - Excellent
Overall Experience - Above Average

icicidirect.com is a best trading platform for retail traders.Its service is excellent .
So management reviews and reduce brokerage for all segments.And also provide for commodity trading in same trading account with extra charges also if he want make it optionable.
Thanks

Customer service is too slow and poor

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Above Average
Customer Service - Below Average
Overall Experience - Average

Brokerage is very high

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Average
Website Usability - Average
Customer Service - Below Average
Overall Experience - Very Poor

Bharat 22 ETF Units will b credited on Monday afternoon, same can be verified on amc website on Sunday eve. refund to anchor n qib on Monday mrn. Listing Tuesday

Technically sound platform, fills secure, easy to operate. Good suggestion for investment.

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Average
Website Usability - Excellent
Customer Service - Above Average
Overall Experience - Above Average

Worst firm ever

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor

Poor customer support and High brockrage.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

They charged me the yearly maintenance of 825 rs . And for each transaction they are charging already 35 rs. Transaction charges is too high.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor