FREE Account Opening + No Clearing Fees
Loading...

ICICIdirect Customer Reviews, Complaints and Feedback (Page 10)


1.49% 1,889,905 Clients

ICICIdirect Account Opening Enquiry

ICICIdirect Neo Plan - Flat Rs 20 per trade brokerage (Intraday and F&O) + Free Account Opening + Get funds in 5 minutes from sell orders + Free trading tips. Open Instant Account Now

ICICIdirect is one of the largest retail stock brokers in India. It is part of the ICICI Group. It offers online trading and investment services to over 50 lakhs customers. The services offered include equity, commodity, and currency trading at BSE, NSE, and MCX. The company also offers Mutual Fund & IPO, Fixed deposits, Bond, NCD, wealth products, Home Loans, Loans against Securities, etc. ICICIdirect's most popular service is its 3-in-1 account, which includes ICICI Bank Account, ICICI Tradin... ICICIdirect Review

ICICIdirect USP

What makes ICICIdirect different from the competition?

  • Offer 3-in-1 Account.
  • Support in local ICICI Bank branches.
  • Trusted brand.

ICICIdirect Special Offer

ICICIdirect Neo Plan (Discount Brokerage)

Open a 3-in-1 account with Neo Plan for:

  • Free Account Opening
  • Brokerage-Free Equity Futures trading
  • Flat Rs. 20 per trade brokerage in Options, Currency F&O and Commodity futures in BSE, NSE and MCX
  • Free trading tips
  • Get funds in your bank account in just 5 minutes of selling stocks

Interested in opening a trading account? Open Instant Account Now

Special Offer: ICICIdirect Neo Plan - Flat Rs 20 per trade brokerage (Intraday and F&O) + Free Account Opening + Get funds in 5 minutes from sell orders + Free trading tips. Open Instant Account Now

804 Comments

624. MANILA SRIVASTAVA   I Like It. |Report Abuse|  Link|December 24, 2019 11:10:44 AMReply
NEED TO OPEN TRADING , DEMAT ACCOUNT FOR shares
623. Sarita kapoor   I Like It. |Report Abuse|  Link|December 20, 2019 3:53:58 PMReply
Icici automatically square of options a week before expiry if it hits strike price, even at loss , without account holders permission and as per their customer service-its icici rule. Have lost a lot of money because of same so planning o shift to other brokers. Very immature and illogical rule. Or they want full money to be allocated for all in the money orders even if customer doesn't intend to buy. No option to even pick and choose which options customer want to secure and take till just before expiry for max benefits. And they never informed this in advance while account opening . Very unfriendly internal rules and stubborn as big players in market. Will never recommend!!

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Average
Customer Service - Below Average
Overall Experience - Below Average
622. Arvind gupta   I Like It. |Report Abuse|  Link|December 2, 2019 8:32:46 AMReply
ujjivan small finence ipo by karna hai
621. Ked   I Like It. |Report Abuse|  Link|November 19, 2019 2:42:15 PMReply
Very cumbersome app

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
620. DNYANESHWAR RAMESHWAR KADAM   I Like It. |Report Abuse|  Link|November 17, 2019 7:58:41 PMReply
plz call me
619. om prakash pandey   I Like It. 1|Report Abuse|  Link|April 14, 2017 2:26:21 PMReply
bakwas icici direct is robber

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
618. Deipak   I Like It. |Report Abuse|  Link|September 17, 2017 11:31:13 PMReply
High charges for no service

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
617. Vignesh   I Like It. |Report Abuse|  Link|January 2, 2018 6:36:43 PMReply
So many hidden charges and high brokerages in ICICI. So i lost my profit exactly 15000rs for the trade value of 250000rs. Go to some other less brokerage fees brokers. Initially ICICI may look less brokerage.But once you start trading it will suck your profit and make you to be in loss

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
616. amit   I Like It. |Report Abuse|  Link|March 22, 2018 5:32:12 PMReply
very very high brokerage, worst consumer service ------very sweet talking office staff so that u open an account after that they do not care, Too costly for any trading or investment...........also they do lots of prop trading......beware . Never ever open account with icicidirect
615. Vatsal Solanki   I Like It. |Report Abuse|  Link|August 8, 2018 5:39:39 PMReply
waste service, poor Customer Service      , very high Brokerage

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
614. Ayush saraogi   I Like It. 1|Report Abuse|  Link|November 5, 2018 11:40:15 PMReply
Apprarently brockrage for intraday is 50 paise, which is double of what core brockrage houses charge for delivery..
ICICI security would die, if it continues to charge such high brockrage

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Average
Customer Service - Very Poor
Overall Experience - Very Poor
613. sjfksd   I Like It. |Report Abuse|  Link|January 3, 2019 2:17:04 PMReply
dfdf dfgjdf fdg jdfgjkfdjg dfk j

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
612. Amith   I Like It. |Report Abuse|  Link|January 22, 2019 5:27:47 AMReply
Utterly useless customer service. They don't read the emails properly and just copy paste set templates as replies.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Above Average
Customer Service - Very Poor
Overall Experience - Very Poor
611. Anoop   I Like It. |Report Abuse|  Link|August 25, 2018 10:22:12 PMReply
Charge less brokerage, less yearly maintenance. For Customer service- its employees have less knowledge to solve problems of customers. And they just try to sell products without having any thorough knowledge about the subject

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Excellent
Customer Service - Very Poor
Overall Experience - Below Average
610. rahul   I Like It. |Report Abuse|  Link|June 26, 2019 10:58:54 AMReply
not good

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
609. Sanoob   I Like It. 1|Report Abuse|  Link|September 1, 2019 3:12:40 PMReply
Contacted customer on DP Charges, where I have not done any security transaction in last 2years. 16000 charged already. Customer care team keep sending links which have no clue on DP Charges. Unprofessional and unethical way of working by customer support. They intent to close ticket by irritating customer without helping. Planning to log official complaint and get my answers on DP Charges.
608. Yogeshwar   I Like It. |Report Abuse|  Link|September 25, 2019 8:19:22 PMReply
Highest brokerage will soon eat lot of existing account holders.icici direct needs to understand the ground reality

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Average
Customer Service - Average
Overall Experience - Below Average
607. MARIA JOHN FRANKLIN   I Like It. |Report Abuse|  Link|September 5, 2019 10:20:23 AMReply
hi sir
606. Rajesh yadav   I Like It. |Report Abuse|  Link|August 29, 2019 6:23:15 PMReply
Brokerage charges are very high and candles stick Chart not available. Its studies.
605. Keegan Pinto   I Like It. 1|Report Abuse|  Link|July 30, 2019 4:57:23 PMReply
I keep getting random charges on my account and there is absolutely no use of making the account if there are so many charges that keep appearing. Every month I am losing almost 3000 to 4000 rupees and I have no clue for what...
DMC/IN30267937060156 DP CHGS TILL JUN-19

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Very Poor
Website Usability - Above Average
Customer Service - Very Poor
Overall Experience - Very Poor

Are you a Zerodha Customer?