ICICIdirect Customer Reviews, Complaints and Feedback (Page 7)

the brokerage plans are not visible to all customers. they are controlled from the back end.
Don't understand the rational behind this.

Pathetic broking house with completely ridiculous platform and illiterate customer care. 90% of the time Customer care is not reachable.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

large of brokarge, helpless,
application not properly working
poor vedio of demonstration of usability of aap
if are you giving me discount on breokage on trading then only i am stick up with this niter i closed ur dmat account

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Below Average
Research Capabilities - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor

There is no issues with the website till now. All ok,

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Excellent
Research Capabilities - Excellent
Customer Service - Excellent
Overall Experience - Excellent

ICICI direct is India's worst platform. They will never change for ever.
Their site & app often get crash during market time.

So many small traders have suffered at icicidirect, yet people do not learn the lesson ...the whole icici direct team is out to suck blood out of small traders who open account with them.....so many hidden charges ,arrogant staff

ICICI direct has bunch of loosers.even if you write mail to thier grevience readressal id they dont care to respond.Their customer care do not even pic up calls .This is the case for NRI too.

Ok

Icici direct has worst customer service....we can buy bond online but after maturity if you ask money they will say to ask to follow upbwith some other company.have taken bond in demat form through ICICI DIRECT now Im not getting my money bank...If I go and ask in their office they don't even bother to respond

Please stay away from Icicidirect reason as follow
1) Very high brokerage and very poor facility.
2) No proper charting facility and no help is available.
3) Their RM donot know anything they after opening account they will call for new product for selling but they donot have any knowledge. I have removed my RM from my account as I am to explain their website before asking any question to them.
4) No option strategy builder or proper scanner.
5) They donot respond to your question.
6) They donot inform or offer new feature to existing customer.



And at last I am using platform since year from around 2001.

Job milel ka 11th pass

As

I have been with ICICI Direct users for last 5 years. I followed them and have made investments also based on some of their recommendations.I am a long term investor. Now when i look back i am surprised that my investments money have not grown at all. return is 2%, worst than SB returns. when i asked my relationship manager about this, he promises me that i sell some of the stocks i am holding and switch to some other stocks. I dont blame them for that. they are hired only for that. But there is a doubt about icici itself. Remember ICI banks IPO was priced at Rs 480/- and the FPO at Rs 880/-. the stock is trading at around Rs 200/-. what does that mean sir. Chandana kocher is one of the best paid CEO. inspite of all this. So lesson learnt is that what ever the brokeage size or market presence, it is u who have to do the analysis to invest or not. now i only take their recos, but donot invest.

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Very Poor
Website Usability - Above Average
Customer Service - Average
Overall Experience - Below Average

I agree . Performance is very poor specially Customer Support . Rates are very high . No action taken on complain. Quality of RM is very bad . Helpdesk is useless

Brokerage is very high.

very very high brockerage charges

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

Ya

Recommendations for intra, futures and options given are the worst. Only positional cash recommendations that too only 50% are okay.

Brokerage - Very Poor
Website and app - Poor
Customer Service - Poor

Brokerage charges are too........ High.........
App UI is good and IPO related notifications are good

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Below Average
Research Capabilities - Average
Customer Service - Average
Overall Experience - Average

ICICI People are worst
They dont care about customer
Best excuse is COVID
They dont want to work
For one Dmat Account 2 weeks
Still not done
ICICI and SBI are same no
No value of Customer
Guys dont deal with both
They will harass U

3 in 1 Account, Easy to contact customer service.

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Excellent
Research Capabilities - Above Average
Customer Service - Above Average
Overall Experience - Above Average

This ipo. Apply kre ya nhi pls reply

This ipo. Apply kre ya nhi pls reply