ICICIdirect Customer Reviews, Complaints and Feedback (Page 6)

Useless broker, only interested in increasing your transaction to gain brokerage. Also they will close position when you have sufficient money/margin in the account. Custermore care doesn't respond. Escaltion mail id, coo@icicidirect.com, also doesn't respond.
It is cheater.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Below Average
Research Capabilities - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor

Worst mobile app, UI is not proper. sell your shares without your permission.

Useless broker, it cheats client. will be raising complaint to SEBI.
When you have created spread position , profit and loss are limited. And you have sufficient money the account for another spread, but suddendly they close one leg of the spread and book maximum loss and let other leg make loss. When you contact customer care to explain why they closed position, no reply.

Don't ever choose this broker, better to go for other, it is cheater.

Feel cheated by opting pre-paid brokerage plan. No loyalty for customers staying with icicidirect

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Average
Research Capabilities - Very Poor
Customer Service - Average
Overall Experience - Below Average

Too high brokerage fees

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Excellent
Research Capabilities - Above Average
Customer Service - Above Average
Overall Experience - Above Average

Stay away from ICICI Direct. Very difficult to use. Worst customer service. Better to use Zerodha or Angel Broking. Much better and easier portals.

Easy trip sale

Easy trip sale

Really brokerage is too high as per the comparison with others.
If you get 1000 profit then you will pay around 400 rs brokerage on it.

ICICI plans are totally Loot mar schemes are there

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Average
Research Capabilities - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor

icici direct services are way too ad

Regretting, why I continued to pay highest brokerage in India for such a pathetic company and its services. From bottom to top, each and every ICICI Securities employee is un-responsive with a attitude "Take it or leave it". Not sure that even mass exodus of customers from this brokerage house will wake them up or not but still it is high time this company faces "Mass exodus of customers" as they truly deserve it.

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Average
Research Capabilities - Average
Customer Service - Very Poor
Overall Experience - Extremely Poor

Off late in last few years it has become worst service provider earlier it was not so .I have been associated with it for last 30 years but now there are numerous problems faced in trading with ICICI Direct . After purchase of equity ,it takes 6 days or more to credit your equities in your trading account . After sell ,it takes 6 days or more to credit your amount . Service charges are highest with worst service . Helpdesk is non functional

Major S N ojha

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Average
Research Capabilities - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor

I am trading with ICICI Direct for last 30 years and of late it has become a worst service provider . I donot recommend any one to open the account at ICICI Direct . Helpdesk or on escalation there is no action . If you purchase equity it is credited to your Demat after 6 days or even more . Once you sell the equity ,it takes very long to credit your money . RM is nominated by ICICI Direct and even you change location ,RM is not changed despite long correspondence .
MAJOR S N OJHA

I have had a long relationship with this Brokerage house . I am a very active stock market investor. Recently I have changed my residence and contacted my RM and ICICI Direct office after a gap of more than 3 years.

ICICI Direct Branch and other ICICI Securities official harass me like anything demanding completely irrelevant documents and information just for a simple request for mailing address change.

There is no reason to pay higher brokerage for such pathetic services and customer concern. Suggest not opening or maintaining any relationship with this company when so many better or equal options are available at much lower charges.

THE RM IS UNAWARE OF RATES AND PLANS.THEY R CHARGING MORE TO PREPAIDS .DONT GO FOR ICICI

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Above Average
Research Capabilities - Below Average
Customer Service - Very Poor
Overall Experience - Below Average

WORST BROKERAGE PREPAID PLAN END UP PAYING MORE THAN NORMAL.ALSO PREPAID USERS ARE AUTOMATICALLY NOT GIVEN BETTER RATES PLS DONT GO FOR ICICI

Very poor service by staff

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

CUSTOMER CARE SERVICE IS VERY POOR AND IRESPONCE, WHEN YOU CALL YOU WILL WAITE AT LEAST 30 MINUTES ON QUE . PROBLEM SOLVING IS NOT DONE WITH IN TIME. DONT BE A CUSTOMER.I WHISHED TO CHANGE MY ACCOUNT

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Average
Customer Service - Very Poor
Overall Experience - Very Poor

Worst services, a very bad experience in operating 3 in 1 account. Manager & staff not friendly and cooperative. No use of making any Complaint to the authorities at any level i.e. 1, 2 & 3 since they don't respond and close the Complaint at their own. Getting rid of this bank. only to say worst, worst and worst

I am interested to share market invests