ICICIdirect Customer Reviews, Complaints and Feedback (Page 23)

MAIN website is not working as of 13 feb 10 am ...

as and when market moves good website hangs

KAR LO TRADING

You are absolutely right.Their website will hang on Expiry day. Mostly peak hours. One of the worst Trading account. They grab the innocent peoples money.

Customer Service should be focused on, I should have received a demo call post opening the demat account to gain confidence on the website to start trading. However, this did not happen.

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Excellent
Website Usability - Above Average
Customer Service - Average
Overall Experience - Above Average

Can anybody suggest for lower brokerage stock trading online sites? Normally my requirement is to trade penny stocks < 9 paisa...

We cannot take profit with icici direct as their brokerage is the highest in the market.even if we get profit every thing will be lost to there brokerage and we need to shell additional some amount with icicidirect very bad experience.check the trade book link available in equity there u can see there brokerages its heavy bleeding with ICICI direct and have bad experience with them lost lot of money

In the past 10 years I have used about 4- 5 Online Stock Broker and my experience is very bad with all of these Worst to Good : 1. SBICap securities 2. Religare Securities. 3. Aditya Birla Money. except ICICI securities. I am with ICICI Securities since the past 10 years and my overall exp with ICICI is excellent. Trading with ICICI is really a boon for new investors.

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent

jhoothh bol rahe ho saahib, ek baar SHAREKHAN try karke to dekho. You will realise that you have wasted your ten years with ICICI DIRECT. I was also befooled for ten years with ICICI DIRECT.

Has high Brokerage plans
Can''t place orders in postclosing session.

BIG FRAUD /BAD RESEARCHFOR 15 DAYS IN OCYTOBER ICICIDIRECT WERE SHOUTING BIG SUPPORT AT 7800-7840 IN NIFTY

ADSVISING CLIENTS TO BUY AT THESE LEVELS WITH TARGET 8450

NO STOPLOSS WAS GIVEN SO CONFIDENT WERE THEY ABOUT THIS
THIS RECOMMENDATION WAS GIVEN IN THEIR REPORTS DAILY
EVERYTHING IN WATER AND NOW THEY ARE SILENT
REMOVED THE RESEARCH REPORT LINK FROM WEBSITE
YOU WILL LOSE BIG BETTING ON THEIR POOR RESEARCH

THEY WILL CALL YOU ONCE THEY SENSE MONEY IN YOUR ACCOUNT OTHER PERSON HAS MENTIONED THIS TOO ,STAY AWAY FROM ICICIDIRECT ,THEY MOSTLY PICK ON PEOPLE WITH MONEY, BUT WHO DONT HAVE TIME TO INVEST

ICICIBANK NAME IS BEING RUINED BY ICICIDIRECT.....

Please read my pathetic story How ICICI brokerage and Consulting has screwed up my 40 Lakhs worth of shares.

I opened ICICI Demat account 7 years back for holding my ESOPs.

When my ESOP stock was increasing , ICICI direct brokers , sales persons digged into my account and continuosly followed , lured and tempted me like anything saying to pledge my stocks and they will help me to grow 4-5 times richer with their top consulting people.

I resisted for almost 2.5 years and was atlast hooked.

So they assigned some inexperienced consultant to me, and forced me to sell my ESOP and started the game. With inefficient and inexperienced advisers and consultants they totally looted my money around 35 lakhs in 20 months . Whenever I escalated to their RM ,VP , They always say the suggestions on Put , call options and and other equity trading were totally based on their reasearch and analysis team which is No#1 in this field.Sometimes they never respond to my calls and mails ..Just they kept quite unanswered.


I am not sure how many have benifited by ICICI Direct research and consulting team . But I am sure there would quite a lot of people lost their money and not telling out.

My friends and investors , please donot get into ICICI trap and loose your hard earned money. BEWARE of ICICI Direct.

You resisted for almost 2.5 years.....You lost almost 35 lakhs in 20 months. Why you didnt report or close the account earlier?

Mohanan ji, let me know your no., i open your account in sharekhan. and be proud to invest with sharekhan.

- Very Good Service but brokerage is high

People please refer all their terms and conditions, brokerage etc before investing/trading. Then accordingly plan you trading strategy. No point in blaming the broker, instead sail as per tide.

I agree sometimes their portal hangs. Other wise everything seems fine.

how is the best trading company

VERY BAD NEVER OPEN DEMAT & SAVING A/C HERE ,FOR DEMAT SHAREKHAN IS THE BEST

If you are regular trader with high volume, then go for prepaid plan of icicidirect which will help you to bring down your brokerage. I pay 0.03% brokerage in futures.
There are certain plans which can bring your brojerage down to 0.02%. But then you will have to pay advance brokerage, and it is beneficial for those who trades in derivatives with high volume.

the most expensive brokerage
only for high networth individuals or nris
they dont care about small investors ,traders as simple as that

dont go by the convenience of 3 in one account or by icici bank name
if u r a small trader investor find a discount broker
website hangs whenever high volume trade in nifty ..mostly on opening ,closing thus small traders are stuck with margin positions .
it happens so many times it seems planned
so called research is useless and mostly off target

no intraday charts even...

Iam using this and I feel satisfied with overall but fees and transaction charges is little on the higher side

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Excellent
Customer Service - Above Average
Overall Experience - Average

Respresentative give fake promise about icici.. he hide so many information, i know when i came to trade.. brokerage is sooo high.. please dont trade in icici.. worst in brokerage.... they will eat all your profit...dont open a/c in ICICI BANK

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Average
Customer Service - Very Poor
Overall Experience - Very Poor

I am a customer of ICICI Direct and ICICI Bank since 5 & 14 years respectively. I am absolutely frustrated with the service provided by ICIC direct and the kind of mindless procedures in place.
On 8th April 2014 I contacted my enlisted Relationship Manager to 18th April 2014). To my utter disappointment, I faced the following problems with the relationship manager and till date 29th May 2014 my account has not been converted. My application is now on hold due to some procedural nonsense.
(1)      RM could not correctly convey the account conversion procedure. It took him several weeks after my arrival in India to find out and relay the documents required for this purpose.
(2)      The RM does not even have the basic understanding of types of account that are offered to an NRI customer.
(3)      On multiple occasions, he never came for the appointment at the agreed time. Moreover, I had to call him multiple times to ensure that he arrives for the appointment.
(4)      I had to call him multiple times for various follow ups.
(5)      He point blank lied to me that he submitted my application on 22nd April which I later came to know was not the case as my application was not traceable online for over a week. NRI helpdesk had to intervene to get this resolved.
(6)      I have been told that ICICI direct requires my documents (in foreign language) to be translated to English. I find this utterly stupid as the Indian Immigration allows me to enter the country without translating my visa then why does ICICI require this. Also, Citibank was able to convert my bank account to NRI account without getting the documents translated. I think it’s about time you re-evaluate your procedures.
(7)       Also, I don’t understand why you require an Indian address proof for NRI customers. NRIs do not reside in India & it’s rare for them to have an Indian address proof.
My application is now stuck becaof some document issues & I do not see them getting resolved anytime soon. I am now considering switching over to your competitors. I will also be sharing this feedback online on all possible websites.

this is the worst brokerage that i have encountered. they have many hidden costs which get debited from your account without even a prior notice. dont go for ICICI Direct....unless you have too much money to throw away!! and btw the stock tips they give are anyway useless!!!

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

Very true. Always discrepancy between actual traded price and cash projection (credit/debit).They suck money. Don''t go for it.

i open icici direct account... brokerage charge from me...
interaday 0.03%
delivery 0.3%

good plan for me from icici direct...


Ratings:

Brokerage - GOOD
Account Maintenance GOOD
Website Usability - VERY GOOD
Customer Service - GOOD
Overall Experience - GOOD

Hi,
How are you getting so less 0.03% intraday brokerage?
Its mentioned in Website 0.05% intraday brokerage?
So how are you getting 0.03% ?
Can you please tell me also ?

very - very bad brokerage. I have got profit 200 but brokerage charges is 600/=