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ICICIdirect Customer Reviews, Complaints and Feedback (Page 22)


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ICICIdirect Neo Plan - Flat Rs 20 per trade brokerage (Intraday and F&O) + Free Account Opening + Get funds in 5 minutes from sell orders + Free trading tips. Open Instant Account Now

ICICIdirect is one of the largest retail stock brokers in India. It is part of the ICICI Group. It offers online trading and investment services to over 50 lakhs customers. The services offered include equity, commodity, and currency trading at BSE, NSE, and MCX. The company also offers Mutual Fund & IPO, Fixed deposits, Bond, NCD, wealth products, Home Loans, Loans against Securities, etc. ICICIdirect's most popular service is its 3-in-1 account, which includes ICICI Bank Account, ICICI Tradin... ICICIdirect Review

ICICIdirect USP

What makes ICICIdirect different from the competition?

  • Offer 3-in-1 Account.
  • Support in local ICICI Bank branches.
  • Trusted brand.

ICICIdirect Special Offer

ICICIdirect Neo Plan (Discount Brokerage)

Open a 3-in-1 account with Neo Plan for:

  • Free Account Opening
  • Brokerage-Free Equity Futures trading
  • Flat Rs. 20 per trade brokerage in Options, Currency F&O and Commodity futures in BSE, NSE and MCX
  • Free trading tips
  • Get funds in your bank account in just 5 minutes of selling stocks

Interested in opening a trading account? Open Instant Account Now

Special Offer: ICICIdirect Neo Plan - Flat Rs 20 per trade brokerage (Intraday and F&O) + Free Account Opening + Get funds in 5 minutes from sell orders + Free trading tips. Open Instant Account Now

804 Comments

384. vikki   I Like It. |Report Abuse|  Link|September 24, 2015 12:21:30 PMReply
icicibank or icicidirect ke chakkar main bilkul na padna


sirf bahut rich customers ke liye hain , baki ko nuksaan kara ke

website hang hoga hi hoga jab bhi market bada move dega website hang ho jaega 10-15 minute ke like , expiry ke din website hang ho jaega kabhi bhi


brokerage itni jyaada hai trading ki sochna bhi mat

research bilkul wrong hai , jo research mai prfit dikhate hain totally bogus hai




phir bhi shauk hai pange lene ka to try kar lo
384.1. sunil   I Like It. |Report Abuse|  Link|October 20, 2015 10:44:55 PM
Bilkul sahi kaha hai bhai chor hain ye,

Mere 1 saal ki kamai 2 mahine main saaf.

Inke brokerge cover karne ke chakkar main big lose hua hai.

Main to ab kahi ka nahi raha

Par aap sab is tarah ke broker se bach ke rahna,

Kyunki inhe to dalali dono side se milti hai, aur hamari to...
383. P K TRIPATHY   I Like It. |Report Abuse|  Link|September 6, 2015 7:34:33 PMReply
As I am having a trading account in ICICI Direct, I am paying a flat brokerage of Rs 95/+ other taxes which is including all it is coming around Rs 115/-117/ approximately per contract lot, therefore I want to know what are the procedures to reduce the brokerage to a minimum possible per contract lot. Awaiting for your suggestions.
383.1. Dhaval desai   I Like It. |Report Abuse|  Link|November 15, 2015 1:17:12 PM
get option 195 plan for option, will cost you 20 rupees per lot for 10 lots
382. Sai Kumar   I Like It. |Report Abuse|  Link|September 2, 2015 12:46:00 PMReply
Hi all,
I Highly recommend you to goto some other agencies than this one. It is highly difficult to understand their policies. And many diffent types of shares , different policies. E.g. I bought a penny stock at a rate of 2495, and brokerage charge came to 73.63!

Over all
Brokerage - Very very poor. Go with SBI if possible
Customer service - Poor. I requested multiple callsback on doubt, and except one time, there was never a call back. You call them back, and queue can be as high as 10~20mints
Website Usability - Confusing, Below average.

Unless, you are a very big investor, it is nota all recommended to trade in ICICI. But still, I believe SBI or Angel brocking would be far better choice, even if you are trading at large volume.

I lost so much cash in ICICI brockerage charge, and it increases my average stock price to a very high value. Please take it very seriously.
381. Col Umakant Saxena   I Like It. |Report Abuse|  Link|August 22, 2015 11:15:47 AMReply
I financially suffered a lot while dealing with ICICI direct.com. I am dealing in F&O. I felt beside they they claim to reply within 24 hrs). Girls sitting on helpline failed to understand & resolve ur problem. Regarding paid Training sessions of 2 days. After training on Sat & sun, when u try on mon and have some queries there is no body to resolve them & u feel cheated. Relationship manager keep on changing very frequently. They are only interested in entering their code during their first meeting with you and they go under deep sleep n never respond to ur ur calls even. I am planning to switch to some other bank/broker. Compla

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Average
Customer Service - Below Average
Overall Experience - Very Poor
380. pnr   I Like It. |Report Abuse|  Link|August 21, 2015 3:35:35 PMReply
High brokerage charges + buggy website = ICICIDirect.
379. ramdeosharma   I Like It. |Report Abuse|  Link|August 6, 2015 6:39:30 AMReply
very high brokerage , and all programes and offers to make fool to customers for less brokerage, no incentves, for pples, who do big or brisk trading, i am giving much brokerage from years , now , decided to switch, coz there customer service officials have no powers to reduce brokerage, they simply explain , already existing , policy.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Average
Website Usability - Average
Customer Service - Very Poor
Overall Experience - Very Poor
378. Bikash   I Like It. |Report Abuse|  Link|July 18, 2015 12:12:11 AMReply
very very bad brokerage ..If you have crores rupees FOR investment then ICiCi will became you slave..Unless they think small traders as their personal slaves. What ever profit you assume that you got..thats actually you giving to the thrash nameD as ICICI. After brokarage you find that you facing loss
377. khan   I Like It. |Report Abuse|  Link|July 10, 2015 9:31:59 PMReply
icici direct avoid avoid avoid...bcz its broker is very brokarage full...if u 100 profit icici direct brokarge 250 ...why not profit???? icici direct is kutta chudi and kutta chudi possibe???
376. jeetu   I Like It. |Report Abuse|  Link|July 2, 2015 12:02:25 PMReply
if the brokerage below 10 lacs is .55% in delivery is already declared then why there is minimum brokerage plan of Rs 35/- per transaction why there is transaction limit? and they have also not mentioned the min amt for .55% brokerage.
376.1. amit   I Like It. |Report Abuse|  Link|July 14, 2015 11:06:18 PM
its a total loot believe me and they are ruining the name of icicibank also

people who trust icicibank trust icicidirect too

icicidirect dont care for small investors its a rich peoples firm

they hang the site so that their big clients can profit

375. amit   I Like It. |Report Abuse|  Link|July 1, 2015 10:31:53 AMReply
as nifty moved above 8400
trading website hanging as of 10.25 am 1 july
exe platform too doesnt work saying
trading server not responding

with such high brokerage and such poor service they are cheating customers
374. murali   I Like It. |Report Abuse|  Link|June 11, 2015 3:32:52 PMReply
dear icici team,
your service is very good compare with others but brokerage is high please resolve as soon as possible
:)

373. Moni   I Like It. |Report Abuse|  Link|June 10, 2015 6:18:33 PMReply
ICICI has got the best Online trading platform. It is very user friendly. But it comes at a very high cost.
The charges keeps changing, whatever plan you take.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Excellent
Customer Service - Average
Overall Experience - Average
373.1. Vimalesh singh   I Like It. |Report Abuse|  Link|January 3, 2016 7:40:01 PM
Moni ypu can opt for prepaid brokerage plans as they are very good if you are a serious trader. Brokerage can reduce deastically with prdpaid plans.
372. mangal   I Like It. |Report Abuse|  Link|June 9, 2015 7:48:59 AMReply
high brokerage. sight hangs many times peack hours. sight is slow. poor customer service. if phone no answer. only recorded reply. sqquare off position any time. they assure for losing trade no brokerage but they charge. cannot view contract notes on line or they are not sending our contract notes by email.trade racer is not easy to use.
371. EBERAJU   I Like It. |Report Abuse|  Link|May 1, 2015 8:08:34 PMReply
Can any1 tell me what would be the brokerage cost Incl of tax. charges, if i sell the 65 shares pricing RS.300 Current market price. In total = Rs.19500. In ICICI direct account.

Kindly help me with this.
371.1. bagesh kumar   I Like It. |Report Abuse|  Link|August 8, 2015 9:32:43 PM
loot lega ICICI direct Chor hai sala
your total tax will be 157.95 rs something exclude NSE and bse turnover charge ,they will charge extra ,plz quit ICICI direct quick
370. MAJOR PS SUNIL KUMAR   I Like It. |Report Abuse|  Link|April 23, 2015 9:33:12 AMReply
WHAT IS THE EARLIEST TIME I CAN PLACE A BUY ORDER ON A DAY EARLIER TO OPENING OF THE MKT.
369. Rajeshwar Singh Thakur   I Like It. |Report Abuse|  Link|April 16, 2015 5:41:22 PMReply
I rated customer service as average becawhile opening savings account employee who opened my savings account don''t do her work properly.

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Above Average
Website Usability - Excellent
Customer Service - Average
Overall Experience - Average
368. Pradeep Kumar   I Like It. |Report Abuse|  Link|April 13, 2015 12:51:11 PMReply
Its best platform.. I am very much the service, but now I have stopped trading due to very high broker, Its only reason I dont like..

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
367. Ambrish   I Like It. |Report Abuse|  Link|March 6, 2015 3:55:46 PMReply
Skip ICICI Direct. Too high brokerage and too few services.
366. Sunny Sapra   I Like It. |Report Abuse|  Link|March 4, 2015 5:44:49 PMReply
Broker ko broker ke level taak hi raakhaa jaanaa chahiyeee

if you receive anything for good.........analysis it once yourself......if u find some good reason genuninly........then u can try it partly n slowly.

let things start happen in good favour......but stick n believe in your own senses and logics.

nobody is so dear friend of you in this market............that he will give you so much of money so easily.
365. Kumar   I Like It. |Report Abuse|  Link|February 20, 2015 6:12:15 PMReply
Hi Guys,

Never ever take your demat account in ICICIDIRECT.COM. They do lot of fraud. They do lot of manipulations in Intranet trading, They forcefully square-off all your intranet positions. They are not customer friendly. Don''t loose your hard earned by taking a demat account in ICICI. ICICI major business is Banking.They always think in the Money Point of View. Please dont go with ICICIDIRECT.COM. Their Brokerages are very high and their intranet tips are also not genuine.50 % their tips will fail in margin.

One of the worst service provider in the market. They loot the peoples money like anything. All are false commitments.

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