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ICICIdirect Customer Reviews, Complaints and Feedback (Page 21)


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ICICIdirect Neo Plan - Flat Rs 20 per trade brokerage (Intraday and F&O) + Free Account Opening + Get funds in 5 minutes from sell orders + Free trading tips. Open Instant Account Now

ICICIdirect is one of the largest retail stock brokers in India. It is part of the ICICI Group. It offers online trading and investment services to over 50 lakhs customers. The services offered include equity, commodity, and currency trading at BSE, NSE, and MCX. The company also offers Mutual Fund & IPO, Fixed deposits, Bond, NCD, wealth products, Home Loans, Loans against Securities, etc. ICICIdirect's most popular service is its 3-in-1 account, which includes ICICI Bank Account, ICICI Tradin... ICICIdirect Review

ICICIdirect USP

What makes ICICIdirect different from the competition?

  • Offer 3-in-1 Account.
  • Support in local ICICI Bank branches.
  • Trusted brand.

ICICIdirect Special Offer

ICICIdirect Neo Plan (Discount Brokerage)

Open a 3-in-1 account with Neo Plan for:

  • Free Account Opening
  • Brokerage-Free Equity Futures trading
  • Flat Rs. 20 per trade brokerage in Options, Currency F&O and Commodity futures in BSE, NSE and MCX
  • Free trading tips
  • Get funds in your bank account in just 5 minutes of selling stocks

Interested in opening a trading account? Open Instant Account Now

Special Offer: ICICIdirect Neo Plan - Flat Rs 20 per trade brokerage (Intraday and F&O) + Free Account Opening + Get funds in 5 minutes from sell orders + Free trading tips. Open Instant Account Now

804 Comments

404. Dnyaneshwar Raut   I Like It. |Report Abuse|  Link|February 5, 2016 10:40:16 AMReply
its costly!! so i switched to SBI SMART

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Very Poor
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Average
403. SAI KUMAR   I Like It. |Report Abuse|  Link|February 3, 2016 10:10:22 AMReply
LIKE : SITE USER FRIENDLY, DISLIKE HIGH BROKERAGE CHARGES, WHAT EVER INVESTOR EARNS MORE THEN HE PAYS BROKERAGE CHARGES.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Below Average
Customer Service - Below Average
Overall Experience - Below Average
402. dev   I Like It. |Report Abuse|  Link|February 3, 2016 2:36:39 AMReply
high brokerage charges

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Average
Website Usability - Above Average
Customer Service - Average
Overall Experience - Average
401. vishnu   I Like It. |Report Abuse|  Link|January 29, 2016 11:40:20 PMReply
as mr amit gadkari said in aap ki adalat that you want high value roads you have to pay more, you want cheap roads pay less.in additional he said pay 40k live in villas,pay 30000-to20000/- live in 5 star, pay-2000-to10000./- live in 3 star, pay 5000-10000 live in 1-2 stars hotel, pay 2000-5000 live in normal. pay 0 welcome at footpath.
so its all depends upon you.any one want discussion on it most welcome..
its depend upon you you want bugatti ,jaguar,bmw, fortunier, safari, nano...so....
its only hallo effect anybody is there who knows all features of icici direct just speak with me...i never seen such website .from to all debt instrument are there .from trader to investor all securities are there. iske illaba kya bache ki jaan logee
400. Himanshu   I Like It. |Report Abuse|  Link|January 27, 2016 1:04:09 PMReply
Like: Good software, transparent
Dislike: Too much charges.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Above Average
Customer Service - Average
Overall Experience - Below Average
399. shriram tikam   I Like It. |Report Abuse|  Link|January 6, 2016 1:30:13 AMReply
Too costly you will always lose money through them

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
398. JIMMYPATEL   I Like It. |Report Abuse|  Link|December 31, 2015 10:37:20 PMReply
Rcom,RiiL,Adani power short term target....??
397. Amogh Bhishikar   I Like It. |Report Abuse|  Link|December 14, 2015 3:58:33 PMReply
Very poor service. For some reason I am unable to my demat account for last 3 months!! Financial loss to me.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
396. gk   I Like It. |Report Abuse|  Link|December 13, 2015 8:31:13 AMReply
I am ICICI Direct user. For my Equity transactions as per today on average total charges on Transaction value is 1.536%. it includes charges from icici and stock exchanges.
395. nikhil   I Like It. |Report Abuse|  Link|December 12, 2015 7:06:19 PMReply
high charges

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Average
Website Usability - Excellent
Customer Service - Average
Overall Experience - Above Average
394. sunder   I Like It. |Report Abuse|  Link|December 2, 2015 10:21:05 AMReply
excellent

Ratings:

Brokerage - Average
Account Maintenance Fees - Above Average
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
393. Joseph   I Like It. |Report Abuse|  Link|November 28, 2015 8:40:12 PMReply
Brokerage BUY + SELL)
for Equity- Delivery is - ( 1.5 % + 1.5 %) = 3 % , Atrocious
393.1. Joseph   I Like It. |Report Abuse|  Link|November 28, 2015 8:42:16 PM
FOR NRI "s - 3 % Brokerage
392. Jose   I Like It. |Report Abuse|  Link|November 28, 2015 8:34:37 PMReply
Brokerage Charge is very very High. When you trade its for making money for ICICI Only not for you
391. Ganesh   I Like It. |Report Abuse|  Link|November 19, 2015 7:04:33 PMReply
Very High Brokerage..

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Average
Customer Service - Below Average
Overall Experience - Below Average
390. mmk   I Like It. |Report Abuse|  Link|October 22, 2015 6:09:50 PMReply
relationship manager se bach ke rahana !
prepaid brokerage ke bahane lutne ayega aur phasake jayega.
guys if you are not trading heavy then it is waste to have prepaid brokerage plan and ultimately you putting your money in their (icicidirect loot) pocket
390.3. VIKRAM   I Like It. |Report Abuse|  Link|November 16, 2015 5:13:31 PM
@deepak
75000 brokerage plan cheap???

brokerage on 1 lot(75)nifty future is minimum 165 (TAXES EXTRA) for intraday squareoff(FUTURE REFERENCE VALUE 8000)

and 300 rs if overnight TAXES EXTRA

TRADERS MANY TIMES BOOK SMALL LOSSES -IF ON 1 LOT YOUR LOSS IS SAY 2 POINTS =150 RS ON ICICIDIRECT YOUR LOSS WILL BE 150+165 =315RS
ON DISCOUNT BROKERAGE IT WILL BE 150+50 =200 RS(25 PER ORDER SAY)
THATS A HUGE DIFFERENCE

ON DISCOUNT BROKERAGE PER ORDER BROKERAGE 20-30RS SO MULTIPLE LOTS DONT MATTER
ON ICICIDIRECT THE MOMENT YOUR LOT SIZE INCREASES
YOU ARE DONE TOTALLY $$@#@#

icicidirect is 3-5 times more costly than discount brokerages

thats a huge difference and you have to pay 75000 upfront , such money surely does not matter for big traders but for those trading with few lakhs its significant to block this much amount
390.4. Deepak   I Like It. |Report Abuse|  Link|December 4, 2015 8:10:42 PM
@Vikram
You are absolutely right when you say It is expensive for trading in futures. However for options it is only Rs. 35 per lot. I do trade in nifty future ( and nifty only) but never for 5 or 10 points and do not trade more than 3 or 4 lots in a month. Most of the times I trade in nifty options.
I am not a big trader and trade with few lakhs only but still I would say that Rs. 75000 prepaid brokerage plan is highly satisfactory for me. Rs. 75000 is almost equal to margin amount of one future position(which is roughly 58000) so I am not blocking too much. As of today I have already utilised Rs. 14000, so now it is not even 75000 that is blocked.
But all in all my reason for being satisfied with ICICI direct is that it is very convenient to and all services as I said earlier are seamlessly integrated. Everything is transparent and no hidden charges.
Thanks for your opinion.
regards
deepak
389. sunil   I Like It. |Report Abuse|  Link|October 20, 2015 10:36:40 PMReply
Broker only for rich clint, very high brokerage

Keval loot macha rakhi hai,

Chor hain sab ke sab public ka paisa din dhade chori karte hain,

Enhe to license bhi mila hua hai.

Main point to batate nahi jab account khali kar dete hain to bolte hain hamare paas aur bhi plan hai like prepaid plan , dalali karna to inse sikhe

Mujhe lagta hai kisabhi broker aise hi honge

Please dont chakar in share market, account khali karwana hai to welcome in share market, and touch this type broker

388. Shiva   I Like It. |Report Abuse|  Link|October 20, 2015 9:42:36 PMReply
These people Mobile Trade application is worst. You need to keep on login for multiple times then only it will allow you to log into the App. Very pathetic service.
387. Navneet   I Like It. |Report Abuse|  Link|October 16, 2015 5:05:36 PMReply
worst service. too mush brokerage. Never go with icicidirect account.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
386. NEERAJ VASHISHT   I Like It. |Report Abuse|  Link|October 16, 2015 2:36:02 PMReply
DOSTO MAT FASNA ENKE CHARRAR ME GHUMATE RAH JAOGE
KOI SUNVAI NAHI HAI ONLY FOR BIG INVESTOR MEIN TO BAND KARVA RAHA HU PLZZZZZZ DONT OPEN DEMAT ACCOUNT IN THIS COMPANY LUTNE BATHI HAI KAMENE

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
385. s.k.   I Like It. |Report Abuse|  Link|October 5, 2015 2:19:19 PMReply
FULL DESKTOP Websites are good but both ICICI DIRECT & ICICI BANK APPs are poorly designed & lack full functionality. ICICI BANK & ICICI DIRECT both websites are not optimized for on mobile devices.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Average
Website Usability - Excellent
Customer Service - Below Average
Overall Experience - Average

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