ICICIdirect Customer Reviews, Complaints and Feedback (Page 17)
1.49% 1,889,905 Clients
ICICIdirect Account Opening Enquiry
ICICIdirect Neo Plan - Flat Rs 20 per trade brokerage (Intraday and F&O) + Free Account Opening + Get funds in 5 minutes from sell orders + Free trading tips. Open Instant Account Now
ICICIdirect is one of the largest retail stock brokers in India. It is part of the ICICI Group. It offers online trading and investment services to over 50 lakhs customers. The services offered include equity, commodity, and currency trading at BSE, NSE, and MCX. The company also offers Mutual Fund & IPO, Fixed deposits, Bond, NCD, wealth products, Home Loans, Loans against Securities, etc.
ICICIdirect's most popular service is its 3-in-1 account, which includes ICICI Bank Account, ICICI Tradin...
ICICIdirect USP
What makes ICICIdirect different from the competition?
Special Offer: ICICIdirect Neo Plan - Flat Rs 20 per trade brokerage (Intraday and F&O) + Free Account Opening + Get funds in 5 minutes from sell orders + Free trading tips. Open Instant Account Now
Customer care is very very poor, no response from them for the issues. website response is very slow, never hits on the price what you see during the buy and sell
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Below Average Website Usability - Below Average Customer Service - Very Poor Overall Experience - Very Poor
Brokerage - Very Poor Account Maintenance Fees - Below Average Website Usability - Average Customer Service - Above Average Overall Experience - Below Average
Brokerage - Below Average Account Maintenance Fees - Below Average Website Usability - Average Customer Service - Average Overall Experience - Below Average
The brokerage is really high. Product is average. Can get much better
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Below Average Website Usability - Average Customer Service - Average Overall Experience - Below Average
In all respect, no knowledge, no further phone calls, no senior mgt reply. No service at all. Only charging money and service is absent totally. they must close the shop instead of looting Indian citizens.
CEO must be ashmed for her staff who donoy wish to work, rather take salary only sitting at office, even do not pick the phone.
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
Charges are hefty. If you do transaction of 100000 you are paying 750 Rs as charges. If you want to sell with 5% profit. You will pay total commission of Rs. 1500. You made a profit of 5000 and paid commission of 1500. Ultimately it turns out to be 30% commission of profit made. If you invest 100000 and stock appreciates by 5% naturally you will like to book the profit since 5000 is a good amount for short term trading.
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
ICICI direct is a LOOT site cheating customers with hidden charges but do not disclose at the time of signing new account.
The biggest cheater of all DEMAT sites in india is ICICI, they get their revenue by defrauding clients not from business. Serviec is extremely poor, nobody picks the phone nor they have any deep knowledge on trading. Only superficial knowledge on few companies. the advisor even cannot ealborate what a blue chip company is.
Never get engaged with ICICI trading. Wishyou the best with even private small trading firms.
You can take prepaid brokerae pack and reduce your ur brokerage singnificantly. Its valid for 15 years. The higher package u take the less u pay. The amount is debited in advance for the pack, Like if u pay and take 50k pack the brokerage reduces to .25 for delivery. Still i didnt find it much useful to pay such big amount in advance.
Well apart from brokerage charges everythings fine and u can do things seamlessly liek apply for IPO Well not to talk about RM and customer service they will just Pester to meet u but only for their gains.They wll harass u to any extent to meet u and make u invest in ici pru life policies or mutual funds.Answer a firm no if u dont want.Or some MF advised r good actually.In my case my RM advised me against investing in a banking MF though i did on my own n voila iam sittin on a profit on 3k. How i wish i had invested more against his advice.
Ratings:
Brokerage - Below Average Account Maintenance Fees - Excellent Website Usability - Excellent Customer Service - Average Overall Experience - Above Average