ICICIdirect Customer Reviews, Complaints and Feedback (Page 15)
1.49% 1,889,905 Clients
ICICIdirect Account Opening Enquiry
ICICIdirect Neo Plan - Flat Rs 20 per trade brokerage (Intraday and F&O) + Free Account Opening + Get funds in 5 minutes from sell orders + Free trading tips. Open Instant Account Now
ICICIdirect is one of the largest retail stock brokers in India. It is part of the ICICI Group. It offers online trading and investment services to over 50 lakhs customers. The services offered include equity, commodity, and currency trading at BSE, NSE, and MCX. The company also offers Mutual Fund & IPO, Fixed deposits, Bond, NCD, wealth products, Home Loans, Loans against Securities, etc.
ICICIdirect's most popular service is its 3-in-1 account, which includes ICICI Bank Account, ICICI Tradin...
ICICIdirect USP
What makes ICICIdirect different from the competition?
Special Offer: ICICIdirect Neo Plan - Flat Rs 20 per trade brokerage (Intraday and F&O) + Free Account Opening + Get funds in 5 minutes from sell orders + Free trading tips. Open Instant Account Now
I know you should be an employee of ICICI bank So I can understand your forceful comment here.
I have very very worst experience with ICICI direct service platform.
1. They will never inform you that they are deducting any hidden charges like DP charges. It will get deducted monthly from your account just like there account.
2. Brokerage is very very high compared to other competitors brokerages service providers.
3. They will never register your "NOMINEE" details at the time of account opening both in case of saving and d-mat account. you have to go to the bank and fill all necessary forms and take continuous follow up to get nominee registered to your account which is very frustrative.
4. A lot of hidden charges, will not tell you at time of account opening.
So, it''s my honest opinion is that please do not go for ICICI Direct for trading, let me tell you with 100% assurance you will suffer a lot!!
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
520. P V Ramana murthy|| Link|October 24, 2017 12:49:44 PMReply
i got paper shares of andhra bank (400 units) on may name and my wife name. given by andhra bank devapur branch. how to get them in to my icicidirect account. pls advise.
Like: 1. Trading platform as it is totally integrated and reliable. 2. 3-in-1 account, for seamless and fast transactions. 3. Customer Service Dislike: 1. Extremely high brokerage. 2. High AMC 3. Recommendations are given for buy and sell. But if some stock donot perform as predicted and you ask for further advise, they are not very keen to help.
Ratings:
Brokerage - Below Average Account Maintenance Fees - Average Website Usability - Above Average Customer Service - Above Average Overall Experience - Average
Bad customer care, many time we have to send reminders. Fee is very very high.
Ratings:
Brokerage - Below Average Account Maintenance Fees - Below Average Website Usability - Average Customer Service - Very Poor Overall Experience - Below Average
I am having ICICI 3-1 Account since last 8 years. I will say this is the worst experience of my life. I want to close my 3-1 Account but they say that i cannot close the account due to i-saver prepaid plan a private credit society than this disgusting bank.
Brokerage charges are very high. Very degrading services not worth the effort opening in ICICI. Account gets debited without any notification. DP charges and other miscellaneous charges get debited monthly without any notification. No phone service or no value to customers from its staff or agents. They talk like they are Gods and what they say is to be done. First they must teach their staff proper behaviour and must be efficient to client not their seat and salary.
Also i want to know has anyone got prepaid demat charges returned before the completion of 15 years. If yes please tell me the procedure so that i can get it also.
Brokerage charges are heavy. To getting account related information is so hard.
Ratings:
Brokerage - Below Average Account Maintenance Fees - Below Average Website Usability - Above Average Customer Service - Below Average Overall Experience - Below Average
Prepaid plan is good you should hold just bcz of they have good website and features where u can earn more. Like price improvement order, multi price order , cloud order, margin plus, margin, BTST, bullet brokerage, I gain, and many more, no one can have these features.