ICICIdirect Customer Reviews, Complaints and Feedback (Page 12)
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ICICIdirect Neo Plan - Flat Rs 20 per trade brokerage (Intraday and F&O) + Free Account Opening + Get funds in 5 minutes from sell orders + Free trading tips. Open Instant Account Now
ICICIdirect is one of the largest retail stock brokers in India. It is part of the ICICI Group. It offers online trading and investment services to over 50 lakhs customers. The services offered include equity, commodity, and currency trading at BSE, NSE, and MCX. The company also offers Mutual Fund & IPO, Fixed deposits, Bond, NCD, wealth products, Home Loans, Loans against Securities, etc.
ICICIdirect's most popular service is its 3-in-1 account, which includes ICICI Bank Account, ICICI Tradin...
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What makes ICICIdirect different from the competition?
Special Offer: ICICIdirect Neo Plan - Flat Rs 20 per trade brokerage (Intraday and F&O) + Free Account Opening + Get funds in 5 minutes from sell orders + Free trading tips. Open Instant Account Now
Brokerage - Very Poor Account Maintenance Fees - Below Average Website Usability - Average Customer Service - Below Average Overall Experience - Below Average
Margin trading or cash trading the brokerage should be limited to 15 if trade value is less than 5000 .We are unable to recover brokerage and trading charged in this fluctuating market apart from trade losses for retail investors. Below turnover of 2000 the brokerage should be 10 only and other statutory charges should be inclusive to safeguard investors. This will reduce competition threats in market If we are getting heavy loss on certain scripts pl advise us personally for r medial action In the small investors interest.
I have been charged very high brokerage on margin trading squared off within 5 minutes also, I am on a bullet brokerage plan. I should not be charged anything. Nobody is there to explain everything properly what works how. I have been learning everything on my own. I am going to discontinue my demat with ICICI direct if I don't get my brokerage again. The double of what I earned has gone in brokerage.
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Average Website Usability - Below Average Customer Service - Average Overall Experience - Below Average
My account is mostly locked when I open for trade.I don't know why so
Ratings:
Brokerage - Average Account Maintenance Fees - Average Website Usability - Average Customer Service - Excellent Overall Experience - Above Average
579. Sathyendran S A|| Link|September 6, 2018 11:51:02 PMReply
Research and analysis is very poor. Trading executives are untrained and focusing on only brokerage. No customer care. Non understandable account statements. UN-understandaable deduction from bank. overall no proper accountability.
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Above Average Customer Service - Very Poor Overall Experience - Below Average
Very poor call & trade services, their call center employees are not up to the mark, particularly the men/boys. Brokerage charges are exorbitantly high. Some schemes of prepaid brokerages are too high and includes 18% GST for what ? A bad experience.
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Below Average Website Usability - Excellent Customer Service - Very Poor Overall Experience - Below Average
The brokerage charges are on higher side, yearly maintenance fee can also be brought down.
Ratings:
Brokerage - Below Average Account Maintenance Fees - Average Website Usability - Above Average Customer Service - Above Average Overall Experience - Above Average
User Experience is good but expenses at ICICIdirect beat the purpose of investment and savings.
Ratings:
Brokerage - Average Account Maintenance Fees - Below Average Website Usability - Above Average Customer Service - Above Average Overall Experience - Average
The website is very user friendly and one the best, technically speaking. However, the charges are high and need to be rationalized.
Ratings:
Brokerage - Average Account Maintenance Fees - Average Website Usability - Excellent Customer Service - Above Average Overall Experience - Above Average
Likes: Portfolio data, VTC, SMS service, 3 in 1 Account Dislikes: Heavy brokerage, Above average maintenance charge, Desktop trading platform
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Below Average Website Usability - Above Average Customer Service - Above Average Overall Experience - Average
average experience - high brokearge Good Analysis tools available for traders
Ratings:
Brokerage - Below Average Account Maintenance Fees - Average Website Usability - Above Average Customer Service - Below Average Overall Experience - Average
Icicidirect mobile app is irritatiing n very slow.when buying v hav to keep going back to see cmp at the buying moment. U cant buy n sell fast. Snap quote doesnt sho buyers n sellers and snap quote doesnt hav buying option.aftr seeing snap quote v hav to go back to cash buy unlike OLDER SUPERB VERY CONVENIENT mobile app REAL ON THE GO MOBILE TRADING APP. RECENT UPGRADED mobile app for last year or two is HOPELESS N IRTITATING. I THNK PPL WHO MADE THIS APP HAV NEVER USED IT.....ITS TRU COS IVCICI OFGICIALS DONT KNO ANYTHNG ANOUT MOBILE APP WHENEVR I TRIED TO TELL ANOUT DIFGICULTIES N SHORTCOMINGS OF THE APP. PREVIOUS APP WAS VERY GOOD.IDEALLY BOTH NEW AND OLD APP SHUD B FUNCTIONAL N LEAV IT TO THE CUSTOMER WHICH APP HE WISHES TO USE. WHY THE OLDER APP CANT B PUT TO USE IF IT WAS SO CONVENIENT AND FAST . THS MOBILE APP IS AS GOOD AS DESKTOP APP VERY INCONVNIENT TO USE ON THE GO. M UDING ICICIDIRECT FOR 10years. Also future and options trading from mobile app is useless .MAY GOD GIV BRAINS TO THE AUTHORITIES TO PUT THE OLDER MOBILE VERSION BACK TO USE....I promoted icici directvto my friends for convenience if older mobile app but now i hv to cut sorry figre n i too m thinking to switch to a convenient trading platform.
Ratings:
Brokerage - Below Average Account Maintenance Fees - Average Website Usability - Very Poor Customer Service - Average Overall Experience - Below Average
i bought the shares worth rs 18545 and they deducted Rs 22211 from my account after adding up the taxes etc
such high charges for trading in icici i am feeling very bad after losing my hard earned money like this....Strongly against anyone opening a/c with ICICI. Very bad bank.
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
1) no feedback on suggestions 2) brokerage too high 3) effective cost and profit be displayed including all expenses on any transaction 4) effective cost must figure everywhere
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Below Average Website Usability - Above Average Customer Service - Average Overall Experience - Below Average