HDFC Securities Customer Reviews, Complaints and Feedback (Page 11)
3.45% 1,152,697 Clients
Zerodha (Flat Rs 20 Per Trade)
Invest brokerage-free Equity Delivery and Direct Mutual Funds (truly no brokerage). Pay flat Rs 20 per trade for Intra-day and F&O. Open Instant Account and start trading today.
Incorporated in 2000, HDFC Securities is one of the leading full-service stock brokers in India. HDFC Securities is a subsidiary of HDFC Bank. The company allows its customers to trade and invest in shares, bonds, futures, options, buybacks, mutual funds, IPOs, currency derivatives, commodities, stock portfolios, etc. HDFC Securities is a SEBI registered broker and a member of BSE, NSE, MCX, CDSL and NSDL.
HDFC Securities provides trading services through multiple trading platforms to make cust...
HDFC Securities USP
What makes HDFC Securities different from the competition?
Instant online, paperless account opening.
One-stop shop for all your investments.
Multiple platforms and trading options.
The lowest brokerage of 0.10% per trade for Equity Delivery.
Portfolio Tracking in Depth.
24/7 assistance and Call &Trade service.
Get payout up to Rs 5 lakhs on the same day with enCash Facility.
Relationship Manager Service.
Margin Trading Facility.
Various Brokerage plans
Free Basket Investment registration.
3-in-1 account opening.
Zerodha (India's Best & No. 1 Broker)
Special Offer - Free Equity Delivery and Mutual Funds
Special Offer - Invest brokerage-free Equity Delivery and Direct Mutual Funds (truly no brokerage). Pay flat Rs 20 per trade for Intra-day and F&O. Open Instant Account and start trading today.
I am having DEMAT account linked with my NRO account. Can I linked it with NRI account?If yes, does it charge more fees? When I tried to subscribe to IPO through online platform, I was denied. I was told that you have not subscribed for IPO!!!// Isn''''t this carzzzyyy answer? Customer service representative told that I need to sign some form and send origional hard copy to India!!. Very high charges also...Only one good thing is that now they are giving good tips ..HDFC bank interest rate on FD is now also one of the lowest. Cannot put now more money in this bank..Looking with some other bank like AXIS or Kotak if possible..
I am currently using HDFC Securities there charge are very high and hidden. Please try other low brokerage service. I am also looking for some different provider.
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
The annual fee is very high + the Brokerage of Rs 25 + 0.5% + Customer service took 10 days to resolve my concern Trading platform sucks with all that BLACK color and complicated filled with information +Various popup/screen lot of black/blue red / green color that too on black background. +The theme change does not stay
Ratings:
Brokerage - Below Average Account Maintenance Fees - Very Poor Website Usability - Very Poor Customer Service - Below Average Overall Experience - Very Poor
hi, this seems you may have confusion as brk charges 0.50% or min Rs.25/- or ceiling of 2.5% on each side for detailed info u may access their site: http://hdfcsec.com/FAQ.aspx?docid=201008101155287343750.
and im sure there is an feature of saving the themes their trading site at top right hand side you can see symbol in a sun image in white colour post changing the themes you can save.
further for annual demat charges you may contact demat section @ 022 61606161 extn - 5.
there settlements are with unusual delay when you sell your securities.brokerage rates are very high (1 to 1.5%) in case of S.I.P. transactions.
Ratings:
Brokerage - Below Average Account Maintenance Fees - Below Average Website Usability - Above Average Customer Service - Below Average Overall Experience - Below Average
Brokerage for Equity SIP is similiar for trading in equity shares on regular basis
However structure is update in HDFC Securities site so you may refer the same & brokerage charged by HDFC Sec is not the least but lesser than many in the market what i have expirenced.
Further, i have observed the settlement happened on timely basis as the process of T+2 (working days).
285. R Kapur|| Link|April 12, 2016 6:04:35 PMReply
Poor website design, difficult to navigate, multiple glitches - reported several times without any correction, Merged two different types of screens creating a clutter. Getting reports of Txn erratic and cumbersome. Difficult to sell MF. Screen shows a box with Unit (and some value like 9.89 with no clue what it denotes even the phone rep of HDFCSEC did not know what it meant), another blank box has a Facilitator number- whatever that means, again with no clue on who is to provide this number. Customer care is slow to respond, does not do its homework and is clue less about various options of investment. Often obdurate and start speaking about company policy without listening to the investor.
Ratings:
Brokerage - Below Average Account Maintenance Fees - Below Average Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
They are trying to be good among worst within India, as compared to other international brokerages plateforms like TD Ameritrade. These Indian players are not looking at all at internationationally available trading tools and plateforms available at international level.
Ratings:
Brokerage - Below Average Account Maintenance Fees - Very Poor Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
HDFC Securities persons opening accounts with cheating, no charges for opening, no annual charges. once apply, they are deducting money from account without prior intimation. HDFC managers also cheating to apply for new account. You are classic member apply for classic card, after receiving classic card telling that min need to maintain 1 lakh otherwise 850 charges. 100/- quarterly charges mandatory.
I have a zero balance salary account, why i have to switch to that account. all HDFC agents and managers cheating
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
i hv trading account with hdfc securities, had paid account trading account opening charges which is one time charged in life and further there are annual maintainence charges for demat account which are charged by HDFC bank - depository section.
At the time of account open executive will say no brokerage for first 6 months. but hdfc collects from first day onwards.
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Average Customer Service - Below Average Overall Experience - Below Average
280. Shrikrishna A Sonawane|| Link|February 1, 2016 9:23:02 PMReply
Lack of proper knowledge in customer care team.
Ratings:
Brokerage - Below Average Account Maintenance Fees - Very Poor Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
Customer service is pathetic. charges are high. would not recommend HDFC securities to any one
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
279.1. andrew jose|| Link|January 6, 2016 4:00:54 PM
Im quite satisfied trading with HDFC securities, with their trading portal. It provides a seamless trading linked to my demat and savings a/c, without hassle. Also gives me an option of trading thru Mobile, brokerage charge is comparitively similar with other leading firms
Also hv dedicated customercare desk which is available from 9am to 11pm & query get resolved via call, email or chat facility.
One simple idea that customers can follow is that one should have account in 2 stock broking companies. Open one Account with HDFC Securities and second one with any discount broker like Zerodha, RKSV etc. Follow the charts and all the technical calls from HDFC securities and trade with the discount broker. This will help the customers a lot of money on brokerage charges and taxes.
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Average Customer Service - Average Overall Experience - Below Average
274.1. p ajith|| Link|December 15, 2015 3:59:11 PM
agree HDFC Sec, has a structure of 0.5% on delivery , competitive with all leading brokers, and gives a seamless trading, demat and bank a/c for transactions
Their Website features a lot information on markets, updates & portfolio maintenance, especially advanced portfolio tracker of my page feature is outstanding.
And also they have chat assistance facility for assistance which fitting well in investor needs.
Worst banking and investing experience. They impose undeclared abrupt mountainous charges. They will eat your savings shamelessly by manipulative frequent charges. you can start a service by phone but have to make rounds in branch for closure. Just google no of complaints against this scam bank.
Ratings:
Brokerage - Below Average Account Maintenance Fees - Very Poor Website Usability - Below Average Customer Service - Very Poor Overall Experience - Very Poor