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HDFC Securities Customer Reviews, Complaints and Feedback (Page 9)


1,114,215 Clients

Zerodha (Flat Rs 20 Per Trade)

Invest brokerage-free Equity Delivery and Direct Mutual Funds (truly no brokerage). Pay flat Rs 20 per trade for Intra-day and F&O. Open Instant Account and start trading today.

Incorporated in 2000, HDFC Securities is one of the leading full-service stock brokers in India. HDFC Securities is a subsidiary of HDFC Bank. The company allows its customers to trade and invest in shares, bonds, futures, options, buybacks, mutual funds, IPOs, currency derivatives, commodities, stock portfolios, etc. HDFC Securities is a SEBI registered broker and a member of BSE, NSE, MCX, CDSL and NSDL. HDFC Securities provides trading services through multiple trading platforms to make cust... HDFC Securities Review

HDFC Securities USP

What makes HDFC Securities different from the competition?

  • Instant online, paperless account opening.
  • One-stop shop for all your investments.
  • Multiple platforms and trading options.
  • The lowest brokerage of 0.10% per trade for Equity Delivery.
  • Portfolio Tracking in Depth.
  • 24/7 assistance and Call &Trade service.
  • Get payout up to Rs 5 lakhs on the same day with enCash Facility.
  • Relationship Manager Service.
  • Margin Trading Facility.
  • Various Brokerage plans
  • Free Basket Investment registration.
  • 3-in-1 account opening.

Zerodha (India's Best & No. 1 Broker)

  Special Offer - Free Equity Delivery and Mutual Funds

  • Brokerage-free equity delivery trades.
  • Brokerage-free Direct Mutual Fund.
  • Pay ₹20 per trade for Intraday & F&O.
  • The best trading platform in India.

Open Instant Demat Account Read Reviews

Zerodha (Flat Rs 20 Per Trade)

Special Offer - Invest brokerage-free Equity Delivery and Direct Mutual Funds (truly no brokerage). Pay flat Rs 20 per trade for Intra-day and F&O. Open Instant Account and start trading today.


491 Comments

331. Manikandan   I Like It. |Report Abuse|  Link|March 27, 2017 7:08:15 AMReply
The charges are very high.

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Very Poor
Website Usability - Excellent
Customer Service - Average
Overall Experience - Below Average
330. R Govindaraju   I Like It. |Report Abuse|  Link|January 1, 2018 9:49:49 PMReply
I am a customer for more than 15 years. Now I am feeling that the brokerage is very high. If an order for a scrip is split into several orders, they levied brokerage for each order at 0.05 or 25 rupees minimum. So an order is compulsorily to be made above Rs. 5000 for each order otherwise we will bear the huge brokerage.But in Karvy, they will charge brokerage at 0.03 or Rs.25 minimum levied to one contract note which could contain several executed orders. This will facilitate for orders more scrips in a single contract note. Secondly I was debited some amount in the Infy buyback and Wipro buyback. But in Karvy they debited the amount for Infy buyback but subsequently reversed it. Because of brokerage and other charges I am now away from this and all my active transactions are in Karvy. Now I want to substitute a broker in the place of Hdfcsec, pl suggest a good broker levying less brokerage.
329. vishnu s s   I Like It. |Report Abuse|  Link|February 21, 2018 4:59:49 AMReply
NO GOOD WHEN COMPARE TO ICICI AND HAVE HIGH BROKERAGE FEES

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Customer Service - Excellent
Overall Experience - Below Average
328. RamKumar Sharma   I Like It. |Report Abuse|  Link|June 4, 2018 11:10:02 AMReply
i dislike

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Average
Website Usability - Above Average
Customer Service - Below Average
Overall Experience - Very Poor
327. gg   I Like It. |Report Abuse|  Link|April 19, 2018 3:30:58 PMReply
Very high costs, poor query resolution by support team, non transparency on fees. Only +ve is fast & reliable online order placing experience

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Average
Customer Service - Below Average
Overall Experience - Below Average
326. jugal temani   I Like It. |Report Abuse|  Link|April 4, 2018 1:12:40 PMReply
my holding statement on 31.3.2018 PLEASE SEND ME
325. Sudhanshu Mittal   I Like It. |Report Abuse|  Link|January 28, 2018 1:06:40 PMReply
As expected out of HDFC Securities, (which is tied up with HDFC Bank), the technological part, including but not limited to the web interface, mobile application, call trading, are top-notch and I personally never faced a problem while making any transaction.
They offer every facility, feature and option that you may require while trading or investing.
But all of this comes at a price, and that''s the problem with HDFCSec. AMC, brokerage and everything in between is quite high.

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Average
Customer Service - Above Average
Overall Experience - Average
324. Santosh Kumar Biswal   I Like It. |Report Abuse|  Link|February 26, 2017 1:36:56 PMReply
Worst Trading service provider.
Though they are charging a huge amount for brokerage,they charge for depository charges also.The HDFC Securities branch managers are not that approachable and misleading.Stocks suggested by HDFC are not worth investing.


Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Above Average
Customer Service - Below Average
Overall Experience - Below Average
324.1. Pawar   I Like It. |Report Abuse|  Link|March 3, 2017 3:03:28 PM
The service agents and Team leaders are helpless and never ready to help you.instead put you in more trouble.
324.2. Anand OS   I Like It. |Report Abuse|  Link|April 17, 2017 2:50:58 PM
@Pawar : They have online chat service which is very helpful. I am very satisfied with their portal and the chat help.
323. Maruti   I Like It. |Report Abuse|  Link|March 7, 2017 2:40:09 PMReply
Their new website is horrible. A few buttons don''t even work. Not sure how did they launch new website without proper testing

Ratings:

Brokerage - Average
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Customer Service - Below Average
Overall Experience - Below Average
323.1. Anand OS   I Like It. |Report Abuse|  Link|April 17, 2017 2:50:10 PM
It''s just a matter of time. You will get used to it. I find it very convenient now.
322. Rajendra Jaiswal   I Like It. |Report Abuse|  Link|December 30, 2017 12:29:37 PMReply
I have open an trading account with 2999 Rs. But nothing benefit given to me only making fool to 9 months brokerage free

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Average
Customer Service - Very Poor
Overall Experience - Very Poor
321. Tejprakash sharma   I Like It. |Report Abuse|  Link|December 13, 2017 4:01:27 PMReply
Very high charges, charged Rs. 800/- for 3 L&T bonus share credited

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Average
Customer Service - Below Average
Overall Experience - Very Poor
320. siyans   I Like It. |Report Abuse|  Link|November 20, 2017 5:42:37 PMReply
Pooar

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
319. Kunal   I Like It. |Report Abuse|  Link|October 26, 2017 12:11:57 PMReply
really like the user interface of the trading account ... very crisp and gives a birds eye view of your portfolio... i also use kotak securities (which makes you a blind man with no view of anything whatsoever).

Ratings:

Brokerage - Average
Account Maintenance Fees - Below Average
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Above Average
318. SHAKTI THAKKAR   I Like It. |Report Abuse|  Link|October 25, 2017 9:00:57 AMReply
GREAT EXPERIENCE WITH HDFC SECURITIES.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
317. Manish Kabariya   I Like It. |Report Abuse|  Link|October 15, 2017 10:32:32 PMReply
Ok good

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Average
Customer Service - Excellent
Overall Experience - Excellent
316. PrafullaKumar   I Like It. |Report Abuse|  Link|October 8, 2017 2:39:23 PMReply
Very poor customer service

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
315. M Srivastava   I Like It. |Report Abuse|  Link|October 7, 2017 1:27:28 PMReply
Poor Customer Service. Website shows office open on Saturdays but no body present in multiple office.

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor
314. santosh   I Like It. |Report Abuse|  Link|September 21, 2017 8:57:56 AMReply
Website usability superb,rest very very poor.Not recommended at all.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Excellent
Customer Service - Below Average
Overall Experience - Below Average
313. sandeep   I Like It. |Report Abuse|  Link|September 12, 2017 11:57:43 PMReply
Hdfc security customer service is very poor.brokrage charges is high and hidden charges extra.they cut the amount in link saving account without customer,s permission and movement in shares prizes is also low.brokrage charges is almost highest .

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Average
Customer Service - Very Poor
Overall Experience - Below Average
312. Baby   I Like It. |Report Abuse|  Link|January 6, 2017 7:55:07 PMReply
I dad been with them for 11 months. All b & s). Actually it is not free but 6000.00/2500000=.24%. Thereafter .50%. No Candle stick, SMA, EMA, Financial ratio comparison. They using old TCS software. But financial dealing is clean as I am a HDFC bk customer. I never follow their technical stock advice except twice and I lost money. Their suggestion on fundamental stock never tallied with mine as I analyze stoc on 4 types of graphs and on 11 ratios. Best to avoid but it depends on individual discretion. I asked them to stop stop sending SS but in vain.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Above Average
Customer Service - Below Average
Overall Experience - Below Average
312.1. Radhin   I Like It. |Report Abuse|  Link|January 14, 2017 4:49:00 PM
hello dear....see the brokerage of hdfc securities is 0.50% on delivery subjecting to min Rs. 25/- which ever could be more would be charged. I feel its pretty good. They have also come up with new system trading interface which quite better i guess... i do not trade much but i feel comfortable with such broker as their services seems good. i haven''''t tried out their recommendations though, but m a satisfied customer.
312.2. bcmeena   I Like It. |Report Abuse|  Link|September 12, 2017 4:38:42 AM
What are the four type of graphs and 11 for investment ratios pl give some guidance to me

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