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HDFC Securities Customer Reviews, Complaints and Feedback (Page 7)

1,114,215 Clients

Zerodha (Flat Rs 20 Per Trade)

Invest brokerage-free Equity Delivery and Direct Mutual Funds (truly no brokerage). Pay flat Rs 20 per trade for Intra-day and F&O. Open Instant Account and start trading today.

Incorporated in 2000, HDFC Securities is one of the leading full-service stock brokers in India. HDFC Securities is a subsidiary of HDFC Bank. The company allows its customers to trade and invest in shares, bonds, futures, options, buybacks, mutual funds, IPOs, currency derivatives, commodities, stock portfolios, etc. HDFC Securities is a SEBI registered broker and a member of BSE, NSE, MCX, CDSL and NSDL. HDFC Securities provides trading services through multiple trading platforms to make cust...

HDFC Securities USP

What makes HDFC Securities different from the competition?

Instant online, paperless account opening.
One-stop shop for all your investments.
Multiple platforms and trading options.
The lowest brokerage of 0.10% per trade for Equity Delivery.
Portfolio Tracking in Depth.
24/7 assistance and Call &Trade service.
Get payout up to Rs 5 lakhs on the same day with enCash Facility.
Relationship Manager Service.
Margin Trading Facility.
Various Brokerage plans
Free Basket Investment registration.
3-in-1 account opening.

Zerodha (India's Best & No. 1 Broker)

Special Offer - Free Equity Delivery and Mutual Funds

Brokerage-free equity delivery trades.
Brokerage-free Direct Mutual Fund.
Pay ₹20 per trade for Intraday & F&O.
The best trading platform in India.

Open Instant Demat Account Read Reviews

Zerodha (Flat Rs 20 Per Trade)

Special Offer - Invest brokerage-free Equity Delivery and Direct Mutual Funds (truly no brokerage). Pay flat Rs 20 per trade for Intra-day and F&O. Open Instant Account and start trading today.

491 Comments

371. Madhu

| Link|July 20, 2016 3:03:14 PMReply

HDFC Securities charge is very high. Moreover, they don''t disclose all the charges at the time of account opening. The high level of charges don''t come with any value. Website is really slow and not user-friendly. Customer service is poor. I suggest that don''t go for HDFC; you will be paying very high charges for absolutely nothing.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

371.1. sarathi mada

| Link|August 10, 2016 4:28:35 PM

Hi...i am quite satisfied trading with HDFC securities, with their new trading portal having various advanced features like charting, widgets,etc & can use my account through Mobile APP also brokerage charges are comparatively similar with other leading firms

370. Priyanki Jatin Dhotijotawala

| Link|August 6, 2016 1:45:54 PMReply

high brokarage...chargable demate and trading accounts...

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Below Average
Customer Service - Below Average
Overall Experience - Very Poor

370.1. sumit roy

| Link|August 10, 2016 4:37:56 PM

Hey this is sumit, account opening charges are levied one time only & for demat charges.

369. ASHWANI KUMAR GULATI

| Link|September 15, 2016 8:02:09 PMReply

I DISLIKE because all charges are very high.TOTAL LOOT

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Average
Overall Experience - Very Poor

368. Raja Mukherjee

| Link|September 20, 2016 12:31:33 PMReply

Third Class service - Infact no service against money

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

367. Pravin

| Link|September 22, 2016 3:09:41 PMReply

The trading platform is unnecessarily complicated.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Average
Customer Service - Average
Overall Experience - Below Average

366. Ananth

| Link|October 3, 2016 11:47:25 PMReply

Brokerage Charges are a BIG LOOT, there will be hardly anything left with us, if we deduct Brokerages, Taxes + On short term Capital Gains Taxes

Customer Service is a useless features which tell the same thing what we know. They did not bother to apologies for the outage that occurred due to which we had to bear losses

Maintenance Fees is not yearly but its HEAVY Quaterly Fees

Web usability is not customer friendly all. It gives info and data what we don''t want and doesn''t provide what we need. Looks like their IT & Functional consulting team is totally cut off from the customer need Point of View.

May be they need to learn from the new players in the market, soon looks like the smaller player are going to over take them if they don''t pull up their socks

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Very Poor
Website Usability - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor

365. himanshu

| Link|October 19, 2016 12:46:34 PMReply

3rd class , HDFC Securites is a cheat they loot you never ever open an account wth hdfc SHAME ON U HDFC reduce ur brokerage by more than half of what ur charging or else no one will want to trade with you and i am an imperial customer at hdfc bank and i think i should withdraw all your services .... HDFC cheats

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Below Average
Overall Experience - Very Poor

365.1. haresh Gidwani

| Link|October 28, 2016 8:50:39 AM

Hi, as per my view, i believe brkg with HDFC securities 0.5% on delivery for above mkt value of Rs. 10/- & 0.05 paise per share on below mkt value of Rs.10/- which is quite competitive amongst leading firms same is updated in their website.

further i have received a proper assistance from their customercare team.

364. shince

| Link|January 25, 2017 9:04:33 AMReply

High brokerage fees

364.1. Kesar

| Link|February 3, 2017 5:19:09 PM

Hi...i am quite happy & satisfied trading with HDFC securities, with their trading portal & brokerage charge is comparatively similar with other leading firms

363. mnybhi

| Link|January 25, 2017 5:34:34 PMReply

hdfc demat & depository charges apart from the commissions and taxes on every trade also include a monthly depository fee which is always arbitrary and doesn''t make sense. I even asked them to provide receipts but they never comply !

Load more comments (3 replies)

363.4. Radhika

| Link|March 1, 2017 10:49:00 AM

Hello Venkat,

Lets not talk about brokerage charges as it is similar to the other leading firms.

Further for annual demat charges you may contact demat support desk @ 022-61606161 extn - 5 or write to them on dphelp@hdfcbank.com.

363.5. Venkat

| Link|March 12, 2017 2:09:09 PM

Hello Radhika,

I am using HDFC Securities from last few years. I will accept with you for brokerage charges.
Here what my concern is - HDFC Sec is debiting as Depository charges. This is other than brokerage charges. They are deducting from my HDFC savings account.

So please suggest good Trading and Demat account.

362. Muzaffar

| Link|May 3, 2017 6:26:26 PMReply

Brokerage is very high

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Average
Customer Service - Below Average
Overall Experience - Very Poor

361. Pranav

| Link|May 4, 2017 10:18:55 AMReply

Very high brokerage, ios still doesnt support nifty trades

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Average
Website Usability - Average
Customer Service - Above Average
Overall Experience - Average

360. om Prakash

| Link|May 15, 2017 6:58:24 PMReply

Everything is bad no thing is good

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

359. trert

| Link|May 20, 2017 7:08:18 AMReply

HDFCsec worst platform and service.. very bad customer service and high brokerage charge .. especially don''t use E-margin or Margin, very biggest cheat, you get only < 25% of profit and if you loss all of you money from your account will be gone.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

358. varun sondhi

| Link|June 5, 2017 8:52:09 PMReply

POOOR HIGH BROK
OVERALL EXP POOR
SOFTWARE POOOR

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Below Average

357. Sandeep Murali

| Link|June 12, 2017 5:49:12 AMReply

Worst experience with HDFC Securities.
1) Brokerage is too high. They are charging at 1% each side for trading on options.
2) They take longer period to settle the accounts. I sqared off my transaction on friday and still the amount is not credited into my account.
2) Pathetic service - Even after complaining couple of times nobody bothers to resolve it.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Above Average
Customer Service - Very Poor
Overall Experience - Very Poor

356. ameet sharma

| Link|June 17, 2017 11:43:21 AMReply

poor response , false commitments , no response from customer care , high charges

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Excellent
Customer Service - Very Poor
Overall Experience - Very Poor

355. RAM

| Link|June 18, 2017 10:55:26 PMReply

DIS
LIKE

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Average
Customer Service - Very Poor
Overall Experience - Very Poor

354. manoj

| Link|July 17, 2017 3:01:04 PMReply

very poor customer service

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Average
Customer Service - Very Poor
Overall Experience - Very Poor

353. Jayaprakash

| Link|July 23, 2017 5:29:34 PMReply

Over charges sucking hard earned money

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Below Average
Customer Service - Above Average
Overall Experience - Very Poor

352. courser

| Link|August 18, 2018 5:27:06 PMReply

I got cheated, while opening demat in 2015 they stated lower brokerage of 0.25% but i was actially charged high all these years.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Excellent
Customer Service - Very Poor
Overall Experience - Very Poor

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