HDFC Securities Customer Reviews, Complaints and Feedback (Page 5)
1,114,215 Clients
Zerodha (Flat Rs 20 Per Trade)
Invest brokerage-free Equity Delivery and Direct Mutual Funds (truly no brokerage). Pay flat Rs 20 per trade for Intra-day and F&O. Open Instant Account and start trading today.
Incorporated in 2000, HDFC Securities is one of the leading full-service stock brokers in India. HDFC Securities is a subsidiary of HDFC Bank. The company allows its customers to trade and invest in shares, bonds, futures, options, buybacks, mutual funds, IPOs, currency derivatives, commodities, stock portfolios, etc. HDFC Securities is a SEBI registered broker and a member of BSE, NSE, MCX, CDSL and NSDL.
HDFC Securities provides trading services through multiple trading platforms to make cust...
HDFC Securities USP
What makes HDFC Securities different from the competition?
Instant online, paperless account opening.
One-stop shop for all your investments.
Multiple platforms and trading options.
The lowest brokerage of 0.10% per trade for Equity Delivery.
Portfolio Tracking in Depth.
24/7 assistance and Call &Trade service.
Get payout up to Rs 5 lakhs on the same day with enCash Facility.
Relationship Manager Service.
Margin Trading Facility.
Various Brokerage plans
Free Basket Investment registration.
3-in-1 account opening.
Zerodha (India's Best & No. 1 Broker)
Special Offer - Free Equity Delivery and Mutual Funds
Special Offer - Invest brokerage-free Equity Delivery and Direct Mutual Funds (truly no brokerage). Pay flat Rs 20 per trade for Intra-day and F&O. Open Instant Account and start trading today.
Brokerage - Very Poor Account Maintenance Fees - Average Website Usability - Above Average Research Capabilities - Average Customer Service - Below Average Overall Experience - Below Average
I have submitted demat account opening form to HDFC bank they have not opened even after 50+ days when asked about my form they don't have any information about it. HDFC securities is worst in terms of customer services they don't value customers and just waste time. HDFC group staff due to irresponsible behaviour will one spoil name of bank & securities this my experience with them
408. Neil Wagehela|| Link|April 17, 2020 10:51:04 AMReply
Very cluttered website. When a trade has been placed and executed, it does not show up in the basket right away or even after an hour. Most of the time, half the functions are 'currently not available'. I have used other bank's brokerage services, specially western banks..Indian banks can learn alot from them to make it user friendly.
When you make a trade, it does not show you how much the trading fee is going to be. There is no 'expert' report coverage available from their analyst for you to view. Barley any access to third party reviews or rating agencies review.
The website is slow to load and generally laggy.
Will move my portfolio to a different service provider as soon as I can.
-1.0/10
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Very Poor Research Capabilities - Very Poor Customer Service - Below Average Overall Experience - Very Poor
407. S k sharma|| Link|April 15, 2020 12:29:11 PMReply
Brokerage plans are not compititive
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Above Average Research Capabilities - Above Average Customer Service - Below Average Overall Experience - Average
One of the worst mobile apps in the market always down when trading time starts.Despite several complaints no improvement.Portfolio and demat doesn't match.Lot of loss due to their inefficiency.Phone calls are not attended head weight is more.Planning to go before consumer forum.All the customers should form an association to fight and get justice.
the platform is down and unable to trade from couple of days. everyday there is some issue. Very poor service.
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Very Poor Research Capabilities - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
worst experience.. they just loot investors money through brokerage
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Very Poor Research Capabilities - Very Poor Customer Service - Below Average Overall Experience - Very Poor
HDFC Security brokerage is so very high that one can never reduce cost of acquisition when markets are down. The price difference is eaten up by these people through their high brokerage per share and you would notice your average price to be still very high, no matter how many shares you may buy. I think other platforms like ICICI Direct or Zerodha is much better.
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Very Poor Research Capabilities - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
The worst customer service. They are just thought about their profit only.
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Below Average Research Capabilities - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
400. Dixit Shah1|| Link|January 5, 2020 11:35:27 AMReply
Third Class. Too much Hidden charges and brokerage too much high.
HDFC Securities is a wealth destroyer. When you place an order, they always execute at a higher price. Even when the ticker is showing a current price, the shares get purchased at least at 5 paise more. Limit orders do not hit the buy at the limit price. So when you convert it to a market order, the order gets executed at a higher cmp. Ridiculous! And, they charge brokerage on a percentage basis. So one can encounter huge brokerages while buying and the same while selling. In short, while using their platform, the only people making money would be HDFC Securities. Better not enroll with such business houses. I will shift my trade to other zero brokerage platforms like Zerodha. Their philosophy is simple. Whether you buy one share or 100 shares, the effort is the same, so why loot your customers? Grow up HDFC!
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Below Average Customer Service - Below Average Overall Experience - Very Poor
Brokerage - Very Poor Account Maintenance Fees - Average Website Usability - Below Average Customer Service - Average Overall Experience - Below Average
It has been noted that portfolio temproraly not available massage flashing during market hour which is not acceptable. Some of the share adviced buy call from hdfc security and it has been noted marked fall of share price like reliance capital share, HEG share put into suspicious. Phone call service also poorly managed I am 3 account holder Dmat, trading & saving facing problems
Ratings:
Brokerage - Below Average Account Maintenance Fees - Below Average Website Usability - Below Average Customer Service - Below Average Overall Experience - Below Average
They didn''t said any thing about the Depository Saying no brokerage or other charges for first 3 months) but charged Depository charges during my first equity sell script itself. They will give you calls frequently but will be asked to sell the same shares for 2 or 3 Rs profit (Book profit calls) which is basically useless as once can buy any share for 2-3 Rs profit with in a week time. They will ensure you will not get more profit than their brokerage amount plus taxes
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
I am a customer of HDFC securities, some random charges are deducted from my savings account, when I ask for the reasons of this charges savings accounts department said it is for your demat account ask them, I went the executive who opened my account he didn't event give a proper reply to me and never solve my problem
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Above Average Customer Service - Very Poor Overall Experience - Below Average
393. Tapasi chowbey|| Link|March 17, 2018 12:11:57 AMReply
Brokerages and depository charges are too high with very poor customer service.
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Average Website Usability - Average Customer Service - Very Poor Overall Experience - Very Poor
Zerodha (Trading & Demat Account)
Ratings:
Brokerage - Very Poor
Account Maintenance Fees - Average
Website Usability - Above Average
Research Capabilities - Average
Customer Service - Below Average
Overall Experience - Below Average