HDFC Securities Customer Reviews, Complaints and Feedback (Page 13)

Aditya birla money is a cheat company. even if hdfcsec is charging high let it be. aditya will show your all money zero in intraday and you cant do anything. It is my experiance.

hey...i have online trading account with hdfc sec.
in this account ,i can''t place future order...is there different account for future order..?

One needs to have derivative f&o trading privilege for trading in F&O segment.

HDFC demate serveice very poor, when you want to open they can come at home. but when you want to close it you have to go to various places for form submission. after form submission they will deduct rupees from your account. and then atleast will call you 3-4 time. why you wnt to close account??? and at last may not close account saying some unreasonable reason your signed to matched or written not clearly. High brokage also.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

The trading a/c closure form is available on their website...www.hdfcsec.com, u simply need to downfill corectly and send it across the address mentioned on the form. similarly u can get dmat closure from frm the dmat desk hdfc bank. i feel it is not so difficult.....cheers!!

the brokerage is higher than others( 5 paisa and 50 paisa)(Aditya birla Money 3 paisa and 30 paisa).The exposer is also very less(HDFC gives 30 % exposer where as Aditya Birla Money gives 9 times (Ex:If you have Rs.10000.00 in your account you can trade with Rs.100000.00 in Aditya Birla Money.Aditya Birla money gives you T+9 days that means you can hold a share for 10 days but in HDFC only T1.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Average
Website Usability - Below Average
Customer Service - Average
Overall Experience - Below Average

hey santosh...i checked out and in Aditya Birla money an amount of Rs. 5000 is mandate margin requirement to begiven at the time of a/c opening.

As per my info…Aditya Birla money has a brokerage range of 0.3% to 0.5% , also they have some min brokerage of Rs.25-50 for order below Rs.100. Every time we trade need to transfer funds from s/b a/c to trading wch may take a day or 2 as it just being a broker needs another bank a/c to be linked to trading.

I agree HDFC Sec, has a structure of 0.5% on delivery , competitive with all leading brokers , also gives a seamless & hassle free trading demat and bank a/c for transactions

G S T (SELL OR BUY ORDER VAILD FOR ONE MONTH) is not allowed which is very useful for investor please allows G S T order AS ALLOWED IN ICICI DIRECT

Hdfc sec does not allow to trade scripts less than Rs 2.50. when SEBI allows face value of the company can be Rs 1, 2, 5,10. It is against the interest of the customer who are trading in penny stocks. Updates by the bse or nse are not clearly notified to the customers. when compare to other brokers brokerage is high and fees are also high.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

Stocks trading below Rs.2.5 or rather say below Rs.5 are penny stocks. These stocks bear a very high risk and volatility in market,due to the small size of the companies and their lack of transparency & relative newness, they are unpredictable, Some of these micro cap companies have no assets or operations and due to their low trade volumes, any size of trade can result in alarge % impact on the price of the stock..
As per the risk management policy of a company,the stock broker MAY reserves the right to refto provide the limit in Penny Stocks, hdfc securities does not trades in Z group securities and stocks trading below Rs 2.50.

Hdfc is on the low rank for trading due to their high charges.
Plz don t open demat acc with hdfc. Now I hate this.bank veey much..

hey jot....if u can help me to tell a leading broking/banking firm which has a lower brokerage than this?? other than local broker, i guess all are on the same competitive line. i personnaly feel though hdfc has a competitive brokerage but it gives me a seamless trading facility and hassle free trade and i know my trades & money is secured.

Had a terrible experience with HDFC wherein my account was not opened till 20 days after filing the form and later had to send at least 15 mails to get them to act on the same. Even after this I was told that their agent had not properly got the form signed from me and that they could not open the account unless I provide them with all the documents again.

Rated 'Very Poor' in all categories.

Hi."AS"..well i feel luckier than you in this case then..as i got my account opened as per my expected time without hassle..:-)

Hi, what about currency trading with HDFC? Anybody have experience about it? I am interested to do it. But need to know detail.

@ Provas- Hdfc securities facilitates currency trading , but not through their online trading portal.One can activate the currency trading priviledge in the trading account with them and place order over the phone with the dealer or to trade online one needs to log into NSE''s nowonline.com website, they will provide you with username & password .

worst Custer response in my life . friends don''t open u r account in hdfc securities

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

Trading in HDFC Securities is a satisfactory experience for me. Website is comprehensive,giving maximum info and product details, easy to understand and portfolio is self explanatory.Cost price and current price, realised/ unrealised profit/ loss are available in portfolio. also they have a 24 hours (mon- sat) available customer support service for us.

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Good

I want to close my trading acc HDFSEC becaof high charges,But I tried motilal also it is same.they are charging diffrent way some you don''t understand,atleast HDFCSEC answer and explain if you ask something,but the motilal never answer simply reply contact our frenchisy .
better invest your money but not in stock be cathese brokers are eating your earning,and if you loose also they charge.

hdfc has folio maintainance charges of 750rs but it is not being shown in the comparision since they dont call it amc

Borkerage charges are very high. They are not folloiwng the charges specified in portal and dont know how the system will calculate.

Most of the times i didnt understand on what basis they are calculating brokerage. Same kind of volume and script they have charged diffrently.

FOr each sale transaction charging extra 25rs other than brokerages and which is not specified any where. I have enquired about this and did not get propoer response from HDFC and telling that this is for all the customers.

Brokerage for delivery segment with Hdfc securities is 0.50% or min Rs.25/- with ceiling of 2.5% on transaction value on both buy & sell on each trade. and for intraday segment it is 0.05% or min Rs.25/- with ceiling of 2.5% on transaction value on each trade
For Eg- If you purchase 100 shares on delivery @ Rs. 45 / share. Total transaction value = Rs.4500/-

Brokerage. 4500) which comes to Rs.22.5 is lesser than Rs.25 , so Min.Rs.25 will be charged on that trade, taking into consideration it is not exceeding the ceiling of 2.5%

refer to their brokerage structure- http://www.hdfcsec.com/FAQ.aspx?docid=201008101155287343750

There are dp transaction charges on selling the shares from the demat account which is levied by hdfc bank.

I am having dmat account with HDFC securities.
I am doing trading with phone for ordering the trade. The problems are that the staff at Madras branch are not attending the call. The reason I presume is due to over flooding of calls from the customers.
In share trading every second counts. Can you make arrangements to speedy attention of customers in order placing.

They say no annual charges but they charge annual folio maintaince charges between 750rs to 300rs making it one of the most expensive. If you compare it to say icici it may look the same but if you look at the features once you login hdfc is very basic you cannot really tract the profit loss or trades or any other thing.

Hi Vipin,.. you can downthe p&l report online from your trading account, following the link History> sec settlement > Equity profit & loss report, and for the demat annual folio maintaince you should contact Hdfc Bank demat desk on 61606161.

Iam a frustated customer of hdfc bank''s demat/brokerage services.
They are very costly and poorest service providers.
I have no words to express my frustation. Iam taking an exit from their brokerage account.

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Excellent
Customer Service - Very Poor
Overall Experience - Below Average

NEVER OPEN ANY TYPE OF TRADING A/c WITH HDFC SECURITIES.IF YOU ARE OFFLINE TRADER THEN THE PEOPLE WORKING THEIR WILL GIVE TRADING TIPS WHICH WILL DEFINITELY REDUCE YOUR CAPITAL.
I HAVE TOTAL EXPERIENCE WITH THESE PEOPLE & EVEN THE BROKERAGE CHARGED BY THEM IS MANY MORE TIMES HIGHER THAN ANY OTHER BROKERAGE COMPANIES.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

I am having dmat account with HDFC securities.
I am doing trading with phone for ordering the trade. The problems are that the staff at Madras branch are not attending the call. The reason I presume is due to over flooding of calls from the customers.
In share trading every second counts. If we miss the target to sell or buy we will be loosing thousands of rupees. Can you make arrangements to speedy attention of customers in order placing
Due to some personal reason I am unable to maintain minimum balance in my savings bank account for which I am penalised Rs. 393x4 Rs.1572 by debitting from my account.
This forces me to look for some other banks to do trading.Govt banks like SBI allow us to maintain O balance.

Hdfc has mobile trading option!!!!!

Hi Gaurav,

Yes, HDFC Sec offers mobile trading option. You can find more detail about this at below link:

http://www.hdfcsec.com/ContentPages.aspx?docid=201102110500561662414

Mobile trading facility is available with Hdfc securities through blackberry, Android phones & tablet java , window based phones, iphones
http://www.hdfcsec.com/ContentPages.aspx?docid=201102110500561662414

HDFC charges huge depository charges.If you combine them with the brokerage charges, it eats up your profits considerably.

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Very Poor
Website Usability - Above Average
Customer Service - Average
Overall Experience - Below Average