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HDFC Securities Customer Reviews, Complaints and Feedback (Page 12)

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Incorporated in 2000, HDFC Securities is one of the leading full-service stock brokers in India. HDFC Securities is a subsidiary of HDFC Bank. The company allows its customers to trade and invest in shares, bonds, futures, options, buybacks, mutual funds, IPOs, currency derivatives, commodities, stock portfolios, etc. HDFC Securities is a SEBI registered broker and a member of BSE, NSE, MCX, CDSL and NSDL. HDFC Securities provides trading services through multiple trading platforms to make cust...

HDFC Securities USP

What makes HDFC Securities different from the competition?

Instant online, paperless account opening.
One-stop shop for all your investments.
Multiple platforms and trading options.
The lowest brokerage of 0.10% per trade for Equity Delivery.
Portfolio Tracking in Depth.
24/7 assistance and Call &Trade service.
Get payout up to Rs 5 lakhs on the same day with enCash Facility.
Relationship Manager Service.
Margin Trading Facility.
Various Brokerage plans
Free Basket Investment registration.
3-in-1 account opening.

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491 Comments

271. faby kochi

| Link|October 18, 2015 9:14:42 AMReply

hello everyone,
as an employee of Hdfc securities i see a lot of worried faces here , but the reality is not that hard. Hdfc is only charging an average brokerage, but there are other companies with better brokerages but the kind of tips, alerts and recomendations you get from hdfc is extraordinarily strong. if you go with other companies for minimizing transactions charges you would mostly end up with a net loss in trading.i strongly recomend all of you to go with hdfc which is providing a full service to satisfy all your investment needs.

271.1. Investor

| Link|January 6, 2016 2:56:13 PM

you are boasting about your recommendations ?? I was continuously making losses when i was following your recommendation, now i go with my own analysis i have started making profits.

Customer service is one of the worse i have ever seen. you guys simple stions are asked. you guys totally suck.

Opening account with HDFC was a mistake, will switch soon.

270. kumar

| Link|October 14, 2015 12:14:44 AMReply

HDFC securites fraudulently deducted money from my SB account, as account opening charges. Gave a complaint and it took them almost 20 days to find the caand now its more than a month and they haven''t called me back with a resolution. A person by name deepa was very rude and when I asked to close my trading account she very gladly provided me an option to even close my SB account. What an idiotic service they have got.

269. Satya Prakash

| Link|September 22, 2015 4:24:59 PMReply

I am trading with HDFC from 1.5 yrs. I faced few problems - I cannot trade on stocks below Rs 2.5, many groups are excluded (Ex. P group).

About this rating page:
Brokerage - Very Poor, Average etc are confusing. It should be high, low, etc.

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Above Average
Customer Service - Average
Overall Experience - Average

269.1. mohd ansari

| Link|October 12, 2015 11:05:05 AM

Broking firms can have their internal regulations and risk management strategy acc by which they may restrict trading in certain penny stocks and Z group stocks. If one wishes to invest in penny stocks below 2.5 or 0.5 then you can check with any local broker if it allows to invest in same.

268. ikhlak ahmad

| Link|September 18, 2015 6:05:42 PMReply

i have very bad experience with hdfc bank.brokerage charges of hdfc bank are so many.i give advise to every person should not open demat account in hdfc bank

268.1. Vijay bakshi

| Link|October 12, 2015 9:55:32 AM

Hi...i am quite satisfied trading with HDFC securities, with their trading portal. It provides a seamless trading linked to my demat and savings a/c, without hassle.
Also gives me an option of trading thru Mobile, brokerage charge is comparitively similar with other leading firms

267. Avinash Mayekar

| Link|August 16, 2015 9:48:36 AMReply

I have very bad experience with HDFC Securities. They don''t provide
right information pertaining to the brokerage and other charges to the
customers at the time of opening accounts. High brokerage and hidden
charges and besides that heavy depository charges every month.Their
officials are always ready to help but you will not get any satisfactory results. HDFC securities ODEN not working properly.

267.1. ikhlak ahmad

| Link|September 18, 2015 5:52:02 PM

brokerage charges are very high of hdfc bank really very bad experience.
i give advise that any person should not open demat account in the hdfc bank.

266. Sheikh Basharat Hussain

| Link|August 15, 2015 2:02:04 PMReply

Apart from brokerage charges and annmaintenance fee. I am charged with depository charges every month thatnever less than rs. 250. It is really a bad experience. First thing ai wanna do is deactivate all hdfc accounts.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Below Average
Customer Service - Average
Overall Experience - Below Average

265. Raghav Pande

| Link|July 30, 2015 2:14:02 PMReply

Regret the day i opened trading and demat account with HDFC....Extremely poor service ...Depository charges are through the roof

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

265.1. john verghese

| Link|August 14, 2015 7:17:43 PM

Depository charges charged by HDFC bank ltd

264. JAGAN

| Link|June 16, 2015 1:01:25 AMReply

HI ALL,

PLEASE PLEASE DO NOT OPEN DEMAT ACCOUNT WITH HDFC SEC BECATHEY WERE HAVING VERY HIGH BROKERGE CHARGES.

IF YOU OPEN ACCOUNT WITH HDFC IN THAT CASE YOUR RESERVING YOUR MONEY FOR HDFC NOT FOR YOU.

REASON: IN A MARKET PEOPLE WILL GET 2% HIGH IN VERY RARE CASE BUT HDFC CHARGES YOU THAT 2% INCLUDING ALL THINGS SO WHAT IS THE TRADING???????

HDFC FELLOWS DONT NO ABOUT WHAT IS TRADING AND HOW CUSTOMER EARNS.

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264.2. Jagan

| Link|July 5, 2015 1:22:12 AM

That''s why i am not recommending hdfc, kotak, icici etc standard brokers becathere is no difference between the service provided by you guys compared to local brokers.

Due to high brokerage ppl cannot sell with less margin but in case of low brokerage ppl can sell with less margin.

264.3. Jagan

| Link|July 5, 2015 1:34:57 AM

Great instruction by HDFC executive.

First time i was don''t no about how to trade. hdfc executive instructed to buy ONE share of having cost 326, the brokerage charge i faced for this is more than RS 26.

The reality here is customer cannot achieve Hexaware target 352 in his life time.

So that''s why i am saying HDFC dont no about trading background and they were charging to customer like anything which is not logical.

263. GAURAV JAIN

| Link|June 13, 2015 10:56:13 AMReply

WORST EXPRERIENCE WITH HDFC,
INPROPER INFORMARION BY EXECUATIVE WHILE OPENING ACCOUNTS, HIGH BROKERAGE AND MANY MORE.
BUT ONE THING THEY HAVE IN GOOD, THAT IS THERE RM. THEY AREREALLY VERY SUPPORTIVE.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Excellent
Overall Experience - Below Average

262. Anu

| Link|January 21, 2015 9:45:03 PMReply

how much depository charge in hdfc

261. Kishen

| Link|December 14, 2014 6:31:20 PMReply

What are depository charges? Everywhere I see it is 25/- per sell order, but they have charged 28.09 for me. I sold 10 shares at 211.80 last week.

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261.2. Kaushika

| Link|January 5, 2015 2:18:00 PM

Depository charges are charegs applicable by demat dept.-HDFC Bank...i believe that is the charge applicable when you sell any shares from demat account....still suggest you to contact demat desk of HDFC Bank on 61606161- Ext-5

261.3. Kaushika

| Link|January 5, 2015 2:41:04 PM

depository charges...are levied by demat dept of hdfc bank, on sale of shares from the demat account. i suggest to contact demat dept on 61606161 for info...cheers!!!

260. Dinesh Ch. Biswas

| Link|November 12, 2014 8:47:00 PMReply

why hdfc bank is charging depository charges increasingly every month?. Firstly they charged 500, then 900 and now 2022 for oct, 14.

260.1. morphy

| Link|November 13, 2014 4:37:16 PM

I agree HDFC Sec, has a structure of 0.5% on delivery & min of Rs. 25/- , competitive with all leading brokers , also gives a seamless & hassle free trading demat and bank a/c for transactions

260.2. Rogger

| Link|December 10, 2014 11:14:51 AM

I suggest call updemat dept of HDFC Bank - 61606161 and seek clarification.

259. Rajendra Solanki

| Link|October 15, 2014 1:51:12 PMReply

Very poor brokerage.
They charge brokerage minimum 25 Rs. per transaction it is too much. You can''t earn money unless you get a big deal. This charge is too much, I''m going to close my account with HDFC Securities, and will get a new broker. It may be their brokerage high but at least they will not charge minimum brokerage like HDFC Securities.

Very poor brokerage

258. Harsha C Shelat

| Link|October 13, 2014 10:43:27 PMReply

Charges are without knowing debited in account annual fees extra what is this ?

258.1. joseph

| Link|October 21, 2014 5:56:38 PM

your depository charges are debitted by hdfc bank,demat department...and so needs to chk with HDFC Bank.

257. vinayak

| Link|August 18, 2014 9:22:49 PMReply

Hdfcsec charges heavy depository charges 25rs per sell order...also no facility for gtc..i do heavy trading in hdfcsec but still they dont want to give discoubt

257.1. Danesh

| Link|August 19, 2014 10:28:43 PM

your depository charges are debitted by hdfc bank,demat department...and so needs to chk with HDFC Bank.

256. Danish

| Link|June 21, 2014 11:44:40 AMReply

I am using hdfc dmat account for 3 yrs but there is no changing in any activity e.g portal hanging when market floating good or bad , no prompt customer support , hidden charges.. every month charges amount without any sms or insx rs 50, rs 80 rs 30 without any reason, using after 3g there portal did not works when ever sudden your intraday security goes 1% up or down portal will hang.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Average
Overall Experience - Very Poor

255. Rahul Khanna

| Link|June 12, 2014 12:20:50 PMReply

worst service ever, brokerage very high, account opening & maintenance charge very high, website not working properly
Pls don''t open account in HDFCSEC (my suggestion)

255.1. Gayatri P

| Link|June 18, 2014 2:13:16 PM

@Rahul,in my case i find hdfcsec a/c quite manageable,brokerage nominal with 0.5% in delivery & 0.05% in intraday..thre is option to trade thru pc, mobile,Ipad &also call n trade..at times wen website does nt connect u can chk the req.internet settings compatibility..

254. Samir

| Link|May 22, 2014 7:07:03 PMReply

Due to heavy brorkage charges plus Depository charges levied by bank plus other n no of charges make HDFCsecurites worst among all.
But there is no sign of improvement.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Average
Customer Service - Below Average
Overall Experience - Below Average

254.1. Guru

| Link|June 3, 2014 1:18:24 PM

As per my view,i believe brkg with HDFC securities 0.5% on delivery & 0.05 in intraday, is competitive amongst leading firms. I had to suffer a higher brokerage with ICICI refer-
/comparebroker/icicidirect-vs-kotak-securities/1/12/
their Website features a lot information on markets, updates & portfolio maintenance,especially introduction of my page feature is phenomenal...i suggest u try the same:-)

253. sandeep

| Link|May 6, 2014 1:02:59 PMReply

Why dp transaction charges that are levied while selling shares are not mentioned in above information as well as the comparison chart.
Is it not necessary to disclose this to readers?

252. ABHILASH

| Link|May 5, 2014 7:15:27 PMReply

I''m interested in opening a demat account in hdfc. I posted for a call and told to give a demo. But they seem careless. but icici representatives give me a call and provide me a demo for demat account. i would say HDFC is having poor customer service.

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