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HDFC Securities Customer Reviews, Complaints and Feedback (Page 10)

1,114,215 Clients

Zerodha (Flat Rs 20 Per Trade)

Invest brokerage-free Equity Delivery and Direct Mutual Funds (truly no brokerage). Pay flat Rs 20 per trade for Intra-day and F&O. Open Instant Account and start trading today.

Incorporated in 2000, HDFC Securities is one of the leading full-service stock brokers in India. HDFC Securities is a subsidiary of HDFC Bank. The company allows its customers to trade and invest in shares, bonds, futures, options, buybacks, mutual funds, IPOs, currency derivatives, commodities, stock portfolios, etc. HDFC Securities is a SEBI registered broker and a member of BSE, NSE, MCX, CDSL and NSDL. HDFC Securities provides trading services through multiple trading platforms to make cust...

HDFC Securities USP

What makes HDFC Securities different from the competition?

Instant online, paperless account opening.
One-stop shop for all your investments.
Multiple platforms and trading options.
The lowest brokerage of 0.10% per trade for Equity Delivery.
Portfolio Tracking in Depth.
24/7 assistance and Call &Trade service.
Get payout up to Rs 5 lakhs on the same day with enCash Facility.
Relationship Manager Service.
Margin Trading Facility.
Various Brokerage plans
Free Basket Investment registration.
3-in-1 account opening.

Zerodha (India's Best & No. 1 Broker)

Special Offer - Free Equity Delivery and Mutual Funds

Brokerage-free equity delivery trades.
Brokerage-free Direct Mutual Fund.
Pay ₹20 per trade for Intraday & F&O.
The best trading platform in India.

Open Instant Demat Account Read Reviews

Zerodha (Flat Rs 20 Per Trade)

Special Offer - Invest brokerage-free Equity Delivery and Direct Mutual Funds (truly no brokerage). Pay flat Rs 20 per trade for Intra-day and F&O. Open Instant Account and start trading today.

491 Comments

311. Srimati

| Link|September 9, 2017 8:05:10 AMReply

Hdfc people are cheating customers. While during opening account they offer their best offer but once customer open his account he land in a no service zone to find that despite paying for a particular plan customer has been fooled with it''s offer

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

310. Faruk

| Link|August 24, 2017 3:58:02 PMReply

Useless bank,

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

309. Bidyut

| Link|August 9, 2017 6:44:22 PMReply

overall average

Ratings:

Brokerage - Average
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Customer Service - Average
Overall Experience - Average

308. Chakrapani Valmiki

| Link|August 4, 2017 12:36:39 PMReply

High brokerage HDFC securities squareoff time is 3PM).
Overall HDFC is not reliable for trading.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Average
Website Usability - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor

307. VK DAMODARAN

| Link|July 13, 2017 5:04:46 PMReply

I had submitted joint application for DMat account for me and my spouse approx. 3 months ago. After submission there was no response form their side and on every follow up they give excuses like the person collected from is on leave or not contactable. Only when I sent a mail to them then they came back and said the form was received and is in process. Now they are asking the application form number to trace the form again. However same would be processed.

307.1. Naina Rathod

| Link|July 29, 2017 12:49:47 PM

my account was opened in 7days.

306. Prateek gandhi

| Link|May 25, 2017 1:12:04 AMReply

I have sent several emails & phone calls regarding buyback of Oil India share .I have not received any reply from them.Very poor services compared to r sec, ICICI sec..

306.1. Vrushka Mehta

| Link|May 27, 2017 12:14:05 PM

Earlier i guess they were not accepting buy back orders but recently they have ongoing buy back window open for TCS. I placed an order with them just yesterday.

305. biju

| Link|July 1, 2017 8:22:49 AMReply

I have opened account almost 3 years back.They were charging depository charges always vary each month.If you buy more share they will charge more .Is it correct for others also?
Whom should I raise my concern?already send mail to dp@hdfc.But they were replied with diplomatic answer.I am not at all satisfied with Depository charge

305.1. atul

| Link|July 28, 2017 8:20:26 AM

Can you contact with me sir I am giving a good firm for trading you with always a same rate of only 10 paise and 1 paise

304. shahenshah Haider

| Link|April 25, 2017 1:55:45 AMReply

HDFC Sec Trading plateform is very simple and useful. I am very much satisfied with services. I am surprised that still they dont have trailing stop Loss Facility. Or may be I could not nevigate it. I tried to contact them but they could not solve my issues.

304.1. Anika Sehgal

| Link|May 27, 2017 12:09:15 PM

Even i hold an account with them from many years now.
They do not have trailing stop-loss facility.

303. Anand OS

| Link|April 17, 2017 2:49:07 PMReply

I am extremely satisfied with HDFCSEC. They have online chat for instant guidance. Their Twitter handle also supports quickly. Online app and Android app is very fast, easy, convenient. Am using from past 3 years. Especially good for beginners who do not want any extra hassle. Very good features. Can use to buy shares, Mutual Funds, IPO''''s, Company FD''''s , Bonds etc. I highly recommend.

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Excellent
Customer Service - Above Average
Overall Experience - Excellent

302. krishna

| Link|April 4, 2017 2:57:42 PMReply

please do not go for that
Brokerage is very high compared to others

301. manoj singh

| Link|February 19, 2017 4:15:18 AMReply

HDFC BROKRAGE is similar but depository charge is very high...loot

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Average
Website Usability - Average
Customer Service - Very Poor
Overall Experience - Below Average

301.1. Akansh

| Link|March 1, 2017 10:32:38 AM

Hey for depository 5) or write to them on dphelp@hdfcbank.com.
Guess this should help you.

300. gunender goel

| Link|February 9, 2017 6:37:00 PMReply

For charges they r 1st and for service they r 1st but from below. they charges for terminal. And amc as ell as depositery charges.

Ratings:

Brokerage - Average
Account Maintenance Fees - Above Average
Website Usability - Very Poor
Customer Service - Below Average
Overall Experience - Below Average

300.1. Talap

| Link|February 16, 2017 5:46:53 PM

I just referred the hdfcsec.com site and got this > http://hdfcsec.com/Product-Services/Equity-IPO/201702161027576748856
They are launching new trading interface tomorrow...im excited to refer it.
Brokerage is high but the services provided are also good..Im a satisfied customer.
For AMC probably you could write to dphelp@hdfcbank.com..depository services,

299. vithal sule

| Link|January 23, 2017 9:38:29 PMReply

HDFC VERY NICE FOR SHARE MARKET

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent

298. Santosh

| Link|January 21, 2017 8:03:51 AMReply

Please don''''t go with HDFC bank demat .It''''s so poor service and arrogant service centre last 4 years I do hold demat account with HDFC .But they never care about customer except money and service centre .U can easily PM buy reaching HDFC RM so difficult .

Branches are like a hell and demat trading no service and tips once open the account amdut money that''''s its..
Over all HDFC demat wrost and below the negatives response .That''''s why I decided to close the account.

298.1. Rahul

| Link|February 3, 2017 5:09:15 PM

Dear i would suggest you to share your feedback with their support desk.
ciustomercare@hdfcsec.com for trading account & dphelp@hdfcbank.com for demat account. So that they can address your concerns.

297. Bhaves

| Link|January 17, 2017 3:53:23 PMReply

good,
first your experience and then listen other person.

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Average
Customer Service - Excellent
Overall Experience - Above Average

296. Hariom Gupta

| Link|September 27, 2016 8:00:42 PMReply

Hdfc bank demate charge is high& without transition in year without inform the charge have been cut by acount .HDFC Demat account statements
are not send by post

295. ASHWANI GULATI

| Link|September 15, 2016 7:59:14 PMReply

HOW CAN I CLOSE MY DEMATE ACCOUNT? YOU HAVE CHARGED Rs.632 AS DEPOSITORY CHRG. WHY? VERY HIGH BROKERAGE CHRGS.

294. Satya narayan mishra

| Link|September 10, 2016 11:31:08 AMReply

What is the demat account opening charge in hdfc securities.
I had opened an account for my wife in hdfc and the account opening charge rs. 5999 was debited from my wife bank account
When I search the demat account opening charge rs. 999 shows in the web site
Please suggest what can I do now

294.1. sondesh mukherjee

| Link|October 27, 2016 6:28:41 PM

HDFC sec has different account opening scheme, my trading account also opened in 5999 scheme where i enjoyed the benefits of Free Transaction Turnover of Rs. 25 Lacs in delivery segment valid for 1 yr from account opening.
Stock Recommendations & Market Updates on Mobile (Insta SMS) for 3 months.
even E-Invest Right Magazine subscription for 1 Yr"

& there are no such above benefits under 999 scheme

293. Jaideep

| Link|September 8, 2016 6:19:03 PMReply

HDFC A FRAUD . DO NOT EVER GO FOR IT

THEY DO NOT COMMUNICATE ACTUAL CHARGES . STUPID FRAUD SCHEMES.

NO RESPONSE ON CONCERN

ARROGANT, RUDE, HARSH FRAUDS

THEY WILL NEVER EVER ANSWER YOU AND KEEP DEDUCTING MONEY WITHOUT CONCENT

DOUBLE OFFERS FOR SAME FACILITY

292. Harshit Gupta

| Link|September 2, 2016 5:22:14 PMReply

Today at about 12.30 PM, hdfcsec wesbite failed to work. This limited the access of people to the wesbite as a result of which intraday orders could not be squared off. This would have caused loss of huge amounts to various investors, atleast the people who had shorted communication stocks.
On speaking to customer care, no comments were made on who will bear the loss of investors because of the website failure.
They need to follow a mechanism so that investors are compensated for their hard earned money.

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