Groww Customer Reviews, Complaints and Feedback (Page 2)
9,931,232 Clients
Zerodha (Flat Rs 20 Per Trade)
Invest brokerage-free Equity Delivery and Direct Mutual Funds (truly no brokerage). Pay flat Rs 20 per trade for Intra-day and F&O. Open Instant Account and start trading today.
Groww is a Bangalore based broker offering online flat fee discount brokerage services to invest in Equity, IPO, and Direct Mutual Funds. Groww is the brand name for Nextbillion Technology Private Limited who is a SEBI registered stockbroker and a member of NSE and BSE.
Established in 2016, Groww initially started as a direct mutual fund investment platform. In the mid-2020s, Groww expanded its product offering to include Equity trading. The company also offers Digital gold, US Stocks, and Fixe...
Zerodha (India's Best & No. 1 Broker)
Special Offer - Free Equity Delivery and Mutual Funds
Special Offer - Invest brokerage-free Equity Delivery and Direct Mutual Funds (truly no brokerage). Pay flat Rs 20 per trade for Intra-day and F&O. Open Instant Account and start trading today.
Brokerage - Very Poor Account Maintenance Fees - Excellent Website Usability - Average Research Capabilities - Below Average Customer Service - Average Overall Experience - Below Average
It is a fraud service, where suddenly they exit my stock share and kept me in 13000 loss. How you can exit me while on active trading and took my amount. They are fraud and also Executive Tusar Yadav is arrogant and sarcastic and tone and manner is rude. Never recommend to anyone.
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Very Poor Research Capabilities - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
I like the user friendly interface of the groww app as compared to the other broker's apps... But feel that less brokerage monthly or annual plans should be made available for traders.
Ratings:
Brokerage - Average Account Maintenance Fees - Excellent Website Usability - Excellent Research Capabilities - Excellent Customer Service - Above Average Overall Experience - Above Average
I am trying to update my bank detail in groww account but last one month i am not able to do so. i have sent the physical copy more than one month back still they have not done account update or not have sent any reply to me.they have only one customer care number which is always busy and you have to wait for so long time to get it connected to technical person.i was calling for 3 hr and then that call got connected and still they say that the soft copy which i sent on mail will get forwarded to next time and then i will get reply.i raise ticket 3 days back and still i did not get response.i myself has to reach to them to get the update .worst worst worst system ever i handled
Do Not use groww for trading at all. you will get big loss even in position which could have easily give profit. NEVER USE GROWW they dont have support team margin requirement is extra ordinary like you need 100 rs for buying 1 rs item.
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Below Average Website Usability - Very Poor Research Capabilities - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
CONFLICTING INFORMATION ABOUT SME TRADING AND IPO APPLICATION. PLEASE CLARIFY WHETHER SME IPO APPLICATION AND SELLING POSSIBLE ON GROWW OR NOT.........?
I personally like the brokerage and the yearly maintanance fee system, and so 5 stars for them. Customer service is good, but it's 4 stars because I need to wait for a long 24 hours for response time, otherwise they are helpful enough. Website usablity is fairly poor, because setting the entry, target and stoploss has no meaning as I enter at different point and exit in different points, so I have to wait constantly for my entry and exits, it's best for equity delivery equity futures only, as it moves slowly compared to intraday and options, and so 2 stars. In research capability I'm neutral because at times it gave me profit and at times it gave me losses when I was new here. Lastly the overall rating is fairly good because as said its only for casual investors and not for professionals, so student like me entering the stock market must have the first choice as their broker should be Groww only. As the name suggests, it really helps you grow.
Ratings:
Brokerage - Excellent Account Maintenance Fees - Excellent Website Usability - Below Average Research Capabilities - Average Customer Service - Above Average Overall Experience - Above Average
Trading platform is good but whenever client face loss due to Grow app issue, Groww doesn't support to client. And deny to recover client's loss.
Ratings:
Brokerage - Above Average Account Maintenance Fees - Average Website Usability - Below Average Research Capabilities - Below Average Customer Service - Below Average Overall Experience - Below Average
Is app me technical issue bahut aa rahe hai or koi support nahi hoo raha hai. Order confirm or paisa cut hoo jata hai but passion me nahi dikhata hai . Support zero
Poor service froud company. Doing froud at night balance dedicated at night. Free advice to all groww app users please take screen shot of balance at 22:00 and you can see on next day morning 07:00 how your money vanish away. This is a scam/ Froud done by company. This is my personal experience
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Very Poor Research Capabilities - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
Froud company. Company froud money at night my balance on groww app was 13244.96 on 06-04-2023 at 22:38 when I saw in morning my balance was only 987.48 on 07-04-2023 at 07:23 company is doing these type of froud. This is by chance I screen shot it. After complaining they issued ticket no-8579155 and written wait for 2 working days but on 10-04-2023 they automatically closed that ticket. On calling customers care they say we have charged settlement charges I fail to understand what type of settlement done at night. This is completely a froud app. This is by chance I know what the company froud type. Please do take screen shot at night and check n morning you can see how your money vanished. I m saying this by my personal experience
Brokerage - Excellent Account Maintenance Fees - Above Average Website Usability - Excellent Research Capabilities - Above Average Customer Service - Excellent Overall Experience - Excellent
24. A K Maurya|| Link|January 21, 2023 7:26:43 PMReply
Their record upkeep and customer support is extreemly poor. I wanted P&L report for filling my revised income tax return for year 2021-2022 . Inspite of contineous chassing with thier customer care support since last 25 days I did not recieved this report. Not only this they have forwarded me some bogus report which had wrong entries which i informed their customer care but to my surpriz they again forwarded same report. I can only say growws record upkeep and customer support is just pathetic.
Ratings:
Brokerage - Average Account Maintenance Fees - Average Website Usability - Average Research Capabilities - Average Customer Service - Very Poor Overall Experience - Average
Groww service is not at all good , I invested some amount and got message saying it rejected a very next day and refund will process. So then I invested again in some other fund which then processed and I got mail for the first investment which says due to some technical glitch I got a message saying it rejected. If your app have a technical why did you waited for 2 days to send the communications you would send it in hour or two , because of your app issue my Amount is stuck and your customer care facility it’s so poor they never come on call and doesn’t care to reply of chats , it’s very poor facility. You made a app where people are keeping their money and you do this . I will never use your app again and also inform the same to my circle not to use the app
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Very Poor Research Capabilities - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
Brokerage - Average Account Maintenance Fees - Excellent Website Usability - Very Poor Research Capabilities - Very Poor Customer Service - Below Average Overall Experience - Very Poor
Brokerage - Very Poor Account Maintenance Fees - Below Average Website Usability - Above Average Research Capabilities - Average Customer Service - Below Average Overall Experience - Below Average
Ratings:
Brokerage - Very Poor
Account Maintenance Fees - Excellent
Website Usability - Average
Research Capabilities - Below Average
Customer Service - Average
Overall Experience - Below Average