Nuvama (Edelweiss) Customer Reviews, Complaints and Feedback (Page 4)

Very poor service.
Never respond.
Not working in favor of customer.
Customer losses increase due to block in trading at any time without intimation.
It means you can't sell equity shares purchased because they block trading

Ratings:

Brokerage - Average
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Research Capabilities - Below Average
Customer Service - Very Poor
Overall Experience - Below Average

Fraud Brokerage
Fraud Service Provider.

They make you fool by giving different-different plan and don't provide the base amount on which brokerage are charged.

Other Brokers provide you the full report like how charge are fixed and % of brokerage.

When trade are completed for one days, they don't send the summary of Brokerage.

If you have account in Edelweiss, please ask for full Brokerage ledger and trade volume on which brokerage are charged otherwise they charge you unnecessary....

Name
Sorav Dhaka
9690977888

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Average
Website Usability - Average
Research Capabilities - Average
Customer Service - Very Poor
Overall Experience - Very Poor

You are correct....I have an account with edelweiss and realized some time they changed High brokerage also their customer support is very poor.

Yes they don't share the total brokerage cost as i ask them through the email but they not replyed.

I close my account soon.

fraudulent broker. poor customer support. avoid this broker.

EDELWEISS IS A FRAUD COMPANY WHICH IS RUN BY GROUP OF FRAUDS HAVING THEIR FANCHISEE .ONCE YOU OPEN ACCOUNT THEY WILL BLOW YOUR ACCOUNT BY CHEATING YOU N AFTER YOUR COMPLAINTS THEY EVEN BLOCK YOUR MAILS

Best Broker offering lowest brokerage in market. I am a happy customer of edelweiss. Its just that if edelweiss should start some monthly plan. Overall best broker in the market

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Excellent
Research Capabilities - Excellent
Customer Service - Excellent
Overall Experience - Excellent

I have my DMAT Account with Edelweiss Meerut. They charging extra brokerage amount from my account when i asked for sending my ledger details for the base amount on which brokerage are charging, they don't give the ledger details. Before one month they asked me to send Rs.10000 so that brokerage charges would be low. now I m asking for summary of my Rs 10000 but they are not providing..

Total Frauds

Name :
Mahender Singh

Dislike : In the begining they explained me different about brokerage charges but when i open deemat account with Edelwiess they charged brokerage very high. Secondly, while contact customer executive who is handling my account he not explained all the brokerage packages and forced me to buy only Rs.10000 and Rs. 15000 brokerage plans.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Average
Website Usability - Above Average
Research Capabilities - Average
Customer Service - Average
Overall Experience - Below Average

I feel sorry on myself to have even dealt with this company for last 2+ years. Extremely unprofessional and have absolutely no empathy towards customers. Raising escalation to the highest level hasn't helped as well. Not sure what must be happening to other users. Forget about response.. They don't even bother to acknowledge the concern. Relationship office appointed on my portfolio and a level up to her are not even worth to mention on support aspect. I feel like wasting my time further even writing about then... Their job seems to just keep non transparent approach towards customer and fleece as much as they can to meet their own KRA's. Own calls to pick up sub average deals in user's portfolio on intraday has been the norm all this while. No approval taken on purchases. Killing the customer financially and applying hepthy charges towards interest seems to be the intent . Not even making customer aware about the picks and claiming money on all possible occasions. When questioned.. Assures to take care and within next few days.. Risk department of this organization selling your shares at almost 40% lesser price to nullify their debit used for purchase. No message at all for settling debit and When enquired.. Efficiently ignored all calls and messages and leaving the customer at his own fate to struggle and run from pillar to post to even check where to raise the concern. 100+ msgs and 50+ calls made but no clarity provided .. No consulting.. Absolutely a nightmare experience.
I as user will need to explore ways to get my concern addressed and I will not hesitate to go to all possible extent. Hard earned money of a consumer can't go wasted through such sub standard approach from this organization and channels involved.

I want to get 10/oder in option. Is it possible? If possible, please do it.

Ratings:

Brokerage - Average
Account Maintenance Fees - Above Average
Website Usability - Above Average
Research Capabilities - Below Average
Customer Service - Average
Overall Experience - Above Average

I have had very bad experience with Edelweiss broking.
Was on advance brokerage plan. They suddenly increased minimum brokerage to 25 rupees per trade which was not a part of the original contract.
Then on several occasions they charged much more than the advance brokerage plan ( such as for offer for sale issues).
The resolution system is extremely bad.

I was opened sip account ,I was paid 16 thousend rupees total 4 months but have check my sip account there is only showing 13400 rs only
Service is very poor.



Ratings:

Brokerage - Below Average
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Below Average

@Kiran
Hi
As you said you have invested in SIP . You must have invested in MUTUAL fund SIP.
One thing you must know that investing in the capital market through SIP is a good idea as you get the benefit of the fall in the market.
But you should invest for at least three to five years.
you can not expect gain by investing for very short period.
I request you to stay invested for at least three years but do your own research about the funds . Do check the past performance of the funds you are investing or willing to invest
Thanks

Brokerage : Excellent



Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Research Capabilities - Excellent
Customer Service - Excellent
Overall Experience - Excellent

It is one of the best full time broker who is offering discounted plan they are providing instant services and trading platform are also running smooth.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Above Average
Research Capabilities - Average
Customer Service - Above Average
Overall Experience - Excellent

Very very pathetic service I am stuck by opening an account with edelweiss THE WORST SERVICES I HAVE EVER HAD.

THE DISCOUNTED BROKER ARE MORE FAR BETTER THEN THEM.
AND ALL THANKS TO THEIR SENIOR HEAD. MR RAHUL JAIN.
HE IS JUST IN EDELWEISS TO SIT AND SEE THE DRAMA. NO COURTESY TO SEE WHT THE CLIENT ARE FACING.
VERY VERY VERY VERY MUCH POOR.
I REQUEST ALL PLEASE DON'T OPEN AN ACCOUNT WITH EDELWEISS. YOU WILL REGRET VERY BADLY.

CUSTOMER CARE SERVICES ARE VERY VERY POO, VERY LATE RESPONSE, RESPONSE IS AMBIGUOUS, THEIR RMs ARE RESPONSIVE., ETC ETC

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Below Average
Research Capabilities - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor

Worst customer service in Mumbai. Nobody is bother to resolve the problem. It may take one week or two week when they wake up and call you about your problem.The desktop software TX3 is below average because it is not giving the real time share point. The screen shows one rate and the order book shows different rate while in other brokerage houses are showing the exact real time rate. It is very difficult for day trader to trade option trading in real time.

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Average
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

Had very bad experience with Edelweiss employee giving you services.

TIRDPARTY EDELWEISS BROKING LTD

Ratings:

Brokerage - Average
Account Maintenance Fees - Above Average
Website Usability - Above Average
Customer Service - Average
Overall Experience - Average

I am using Edelweiss broking since last 4 months. I did not face any issue till now. I am very happy with the service which RM provided for any query related to account. Brokerage is also same which was told during account opening and is comparatively low than other broker. Main advantage of using this broker is Deliver Leverage and NRML. Because of this feature i moved from other broker to Edelweiss.

What is margin applicable for intraday trading in equity cash, index option and stock option?

Website is not as simple as Sharekhan, ICICI Direct etc. Also their customer care is not professional. I submitted the documents for FNO and equity delivery but they just activated for equity even after repeated reminders. No care about service requests and reminders. Poor service

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Excellent
Website Usability - Average
Customer Service - Very Poor
Overall Experience - Below Average

I want to open dmat account