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Angel One Customer Reviews, Complaints and Feedback (Page 35)


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Incorporated in 1987, Angel One (Angel One) is one of the largest full-service retail brokers in India offering online discount brokerage services. The company offers a wide range of investment and trading services including stock and commodity broking, investment advisory services, margin funding, loans against shares, and financial products distribution. Angel One has a strong neighborhood presence with 110 branches, 11,000 trading terminals, and over 18,000 authorized persons in 1800+ citie... Angel One Review

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Special Offer: Brokerage free equity delivery trades, free tips and flat Rs 20 intraday and F&O trade brokerage. Open Instant Account and start trading today.

808 Comments

128. Ramesh Kumar Chowdhury   I Like It. |Report Abuse|  Link|January 16, 2016 7:10:29 AMReply
My customer ID is R88786, I am new to Angel Broker, from 7th January I am trading in NSE OPTIONS through my dealer, yesterday I was checking all my contract notes and I found that I have been charged @.667 up to 13th January each unit buy and sale irrespective of rate and Rs.533 each unit on both side from 13th January, Angel has charged me. almost Rs. 50000/= as brokerage for NSE OPTIONS in 7 days.
127. Srinivas   I Like It. |Report Abuse|  Link|January 8, 2016 5:59:06 PMReply
No, I am not still satisfied with the brokerage and hidden charges. you never used deduct DP charges more than 326 Rs /year. This time it''''s 526 and there is some hidden charge on 08 Jan, which i have never seen and paid since I opened the account with you in the last five years. Tried to reach your customer care always keep the call on hold - this is another charge...I already revealed my interest of investing more in stock and for eg: you can check my last two days of transactions.

Guys - can any please suggest is there any better service...
127.1. Srinivas   I Like It. |Report Abuse|  Link|January 8, 2016 6:46:33 PM
Whoes reliability is incredible..
126. Srinivas   I Like It. |Report Abuse|  Link|January 2, 2016 11:15:00 AMReply
Hi, my client code is S103550. You can call up on my alt no 9043429670. Adding to all the above comments, you don''t have an experienced staff to explain the things better, either be customer/online trading service. I never be able to talk to my dealer.Very pathetic. I earned a profit of 350 rupees in the last two days. In fact I had debt of -390 as a AMC before started trading after a long time. The account now shows more than 790 debt I thought the debt would have been reliefed by earned profit but nothing reflected. I hav a plan of investing more money in stock in the next couple of weeks. If an experienced staff call up and explain the above and brokerage/debt, as well as other details pertaining to transferring funds from other non registered bank account, that would be great. Nonetheless, you got a very nice online trading platform.
126.1. Mohan   I Like It. |Report Abuse|  Link|January 2, 2016 11:57:49 AM
I jus spoke to Cust Care..It s really awful, your brokerage is highest among all peers. I strictly don''t recommend you to anyone..i bought nhpc at 21.10 and sold at 21.15 intra day only.. After checking p/l ac, i realized and confirmed, for each share, the brokerage is 4 paisa. If it translates to 100 rupees, it would be 20 PAISA for each100 for intra day..this sucks really a lot.. Do I have to recommend the same to my folks???

You have to note that your franchise is no more in operation in my hometown..how do you still maintain the highest brokerage, even after moving all the accounts to head office, Hyderabad.
126.2. Angel Broking   I Like It. |Report Abuse|  Link|January 7, 2016 10:52:06 AM
Hi Srinivas,
As per our telephonic conversation today, your queries related to brokerage and ledger detail has been explained to your satisfaction.
Further, the contact number of Hyderabad branch representative Mr. Rakesh is as requested by you.
Thank you for giving us the opportunity to serve you.
125. Shaik Gulam dastagir   I Like It. |Report Abuse|  Link|January 1, 2016 10:49:12 PMReply
I Gulam Dastagir I''d is S153370 from Hyderabad I open account I am new in trade and i do not get any support from staff even I call they do not receives the phones and unexperienced staff non support staff I loss 2500 rupees in one day bcz they do not response to me I have done mistakes in trade . they speaks like illiterate persons . I am trying for days to contact I am busy I will call u apun dekhlege much problem nahi hai such like language
125.2. Angel Broking   I Like It. |Report Abuse|  Link|January 7, 2016 10:50:44 AM
Hi,
We understand our Branch Manager has spoken with you in this regard and Mr. Rabin Ghimire has been assigned to you as the dealer as requested by you.
125.3. Vignesh   I Like It. |Report Abuse|  Link|February 4, 2016 10:01:58 AM
This is their way of business. They are good in convincing customers to make losses.
124. Aachal   I Like It. |Report Abuse|  Link|December 21, 2015 12:18:03 AMReply
Cheaters only harres people. Their marketing people spread miscommunication and they do false commitment about brokerage and services. They also put certain terms and conditions which is not discussed at the time of account opening.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Average
Customer Service - Very Poor
Overall Experience - Very Poor
124.1. Angel Broking   I Like It. |Report Abuse|  Link|December 22, 2015 1:39:10 PM
Hi Aachal,
We will look to resolve this at the earliest.
124.2. Angel Broking   I Like It. |Report Abuse|  Link|December 22, 2015 3:36:45 PM
Hi Aachal,
We value your relationship with Angel Broking Ltd. We acknowledge the receipt of your service complaint.Your issue is important to us and has been forwarded to the concerned department, your issue is being given due attention and endeavor to complete in next 3 working days.Your co-operation in the interim is highly appreciated.Also, kindly note your Feedback ID 2212150474 for any future reference.
123. Aachal   I Like It. |Report Abuse|  Link|December 21, 2015 12:14:22 AMReply
The services are pathetic and this company only cheat innocent customers and not listening to them even after many complaints. I opened an A/c with client code DELL3759 where the marketing personnel promised me so many stuffs and in reality they provided nothing and overcharging the commission promised to me and drastic deficiency in services. When I complaint to the bm he also totally overlooked my complaint.
Angel Broking are bunch of crooks don''t trust them and I m recommending every one to withdraw there hard earned money as they are cheaters.

122. Siddharth Damle   I Like It. |Report Abuse|  Link|December 4, 2015 3:30:27 PMReply
Kindly note that the information is misguiding because angelbroking has a minimum brokerage of Rs.30 per transaction. They do not disclose it upfront. BEWARE!!!!
122.1. Angel Broking   I Like It. |Report Abuse|  Link|February 4, 2016 10:09:49 AM
Hi,
Our employees don''t know about those charges. Sorry for any inconvenience.
122.2. Vishal   I Like It. |Report Abuse|  Link|February 12, 2016 5:04:40 AM
What a shame, they are saying their employees don''t know these charges, then how we are charged???
I m also looted through NSE options, got margin of 1293, but they took 830 Rs. So angel is earning on risk of us. Shameful. V58327
121. Siddharth   I Like It. |Report Abuse|  Link|December 4, 2015 3:07:35 PMReply
Brokerage promised was 0.2% on delivery. In actuality the brokerage was 0.2% or Rs.30/- per transaction. That means only if you transaction value is over and above Rs.15000 then only your brokerage will amount to 0.2%. Suppose you decide to buy shares amounting to Rs.1000/- then your brokerage will amount to Rs.30/- i.e 3% instead of Rs.2/- as promised. So basically its nothing but LIE, CHEAT & STEAL.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Customer Service - Below Average
Overall Experience - Very Poor
121.1. Prakash Sharma   I Like It. |Report Abuse|  Link|December 13, 2015 10:54:15 AM
So which is best for
1. Trader
2. More as investor
120. Jitendra   I Like It. |Report Abuse|  Link|November 30, 2015 5:13:36 PMReply
Service is very bad... if you are not facing any problem then they will creat one for you

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
119. Mangesh   I Like It. |Report Abuse|  Link|November 26, 2015 3:10:43 PMReply
Believe me angle broking is very careless depository I loosed my 10000 Rs in just 3 days non-experience staff and they will insist you to trade in future and options to get more brokerage
118. Amey Kadam   I Like It. |Report Abuse|  Link|November 16, 2015 4:34:59 PMReply
Good

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
117. ritesh   I Like It. |Report Abuse|  Link|November 13, 2015 11:51:43 PMReply
Client code R87131

Pathetic advisory and experts .I have lost almost 50,000 listening to them . Many hidden charges and high brokerage. their only target is anyhow tell clients to do more transaction.

By giving wrong information , they will try to square of all shares each day
116. Sunny   I Like It. |Report Abuse|  Link|October 6, 2015 12:31:51 AMReply
Angel is good n reliable n I think this is the best brokerage firm if one knows trading. Here money is safe if u r a short term active trader. They follow var margin sq.off. they clear only deficient amount not the whole amount, which is quite helpful. I lost more than 4 lac in Motilal Oswal as they sq. off after t+4 days. Here o m minting money with confidence. Only advise is don''t blindly follow ur mangers call. First lean the market n then start investing. Never invest ur money in a single company. Always diversity ur portfolio across sectors.
Only mobile Android App is pathetic compared to Motilal Oswal.
115. Alok Kumar and   I Like It. |Report Abuse|  Link|September 23, 2015 1:29:18 AMReply
First they told me that you can carry your exposures for unlimited time. I doubted on it and asked about any other charges and they said nothing. Now they deduct charges and when I asked what is this, they said we charge 18 % p.a. ONLY for your exposure beyond your cash amount after T+2. What rubbish is this. Only T+2 ? They will provoke you to buy and then send message that please clear your debit balance to avoid square off. They said for brokerage of 2paisa but charges 30.
114. suraj   I Like It. |Report Abuse|  Link|September 8, 2015 6:47:30 PMReply
Total waste company bogus advisory, Relationship Manager of are not trustful having profile of brokerage and not even think to call if calling then given unprofessionally advisory, Every advisory of company was only for loss and loss, Regards your unsatisfied customer.

totally money waste company, I invested 25000 thousand rs and trust me within a 15 days after accepting their advisory lost app. rs 24200/- only rs 800/- available in account and saying ARE SIR OR FUND DALO ITNE MEIN KYA HOGA what a rubbish is this.

dont trust this company else you gonna loose your money. there are lot of company who is better then this.
113. Anurag   I Like It. |Report Abuse|  Link|May 11, 2015 4:08:11 PMReply
Very very bad stock broker. Their RMs have little or no prior experience and have no educational qualifications required for a broker. The RMs are irresponsible and Angel does not take the responsibility for their actions. RMs play on speculation without proper management of risk. Work beyond the operative, providing personal tips over recorded lines! Lie blatantly. My RM made me a huge loss due to ill advice. Angel terminated that RM citing some disciplinary issue but when I asked for compensation for my loss, they did not find anything wrong in the investigation and did not even provide reason for termination. Whenever I wrote email to the head-office, they tell me not to include head-office in the matter. Very bad experience. Try at your own risk
112. nirbhay kumar singh   I Like It. |Report Abuse|  Link|April 15, 2015 11:45:59 PMReply
angle is lutera, cheater, they eat my 50,000 in 4 day, so please do not go with them.

i have opened account 15 days ago with rupee 50,000 after opening, they called me again and again to trade on there end with safeguard,but after 4 days trading my account balance is only rupee 10,000.when i called and asked about my account they told me it happen in market.
111. sunny   I Like It. |Report Abuse|  Link|March 12, 2015 11:55:58 PMReply
Mobile app in android is fantastic. I am using base plan n that is why I am paying very high charge. I might have paid more than 30k only in brokerage. I want you to include me in value pack of 1 lac and according to their website delivery charge is .1%. You should inform the customer all these details. So customer service is not so good.

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Above Average
Website Usability - Excellent
Customer Service - Average
Overall Experience - Above Average
111.1. Mohit Mittal   I Like It. |Report Abuse|  Link|August 6, 2015 3:07:21 AM
NSE/BSE are all protecting the goons like angel broking.
Filed case against angel broking in NSE arbitration. Their representative admitted their the fraud done by them openly in front of NSE arbitrator, in writing in minutes of meeting, yet they decided, due to no availability of prrofs, case disposed.
Then moved to district court with same records, court identifies, their froud and consider their confession and ordered, refund of money.
Still fighting for balance in account with them. Check mohit mittal vs angel broking. 2012 delhi high court
110. Pradeep   I Like It. |Report Abuse|  Link|March 5, 2015 2:45:01 PMReply
Once again I found distributed between Angel BRANCH and COMPANY. Customer take only Loss.
Today morning I received about 11.24 am a SMS from “DM-ANGBRK”

Dear Customer (Jaip20022) your current dues is Rs. 64700.66,pay the dues today for margin to avoid selling of shares worth 122400 on 09/03/2015. ……..

Same Day I confirmed Angel Branch Office, they said it will squre off your shares. HOW?

Company sms said 09 march selling position and 5th march, I can adjust.

What I do now?what is your SMS information means. HAVE ANY WAY OF complent Against Company in SEBI.
I HAVE AN ACCOUNT IN ANGEL BROKING AND VERY BAD EXPERIENCE IN THEIR COMMITMENT AND SERVICE. I TRIED MANY TIMES TO HQ MUMBAI FOR DIFFERENT ISSUE BUT NOT RESPONSE. ALL ITS OFFICE STAFF ARE BUSY IN MARKET OR OTHER FINANCIAL POLICY SELLING TO CUSTOMER. EXAMPLE INSURANCE POLICY, LOAN POLICY,
Favourable BTST/STBT etc. If customer give any suggestion or complaint to HQ/Brach office, Only call it and give unrelated suggestion guidance as customer is child.
They want only its Brokerage. Angel is very BAD BROKERAGE COMPANY IN THE INDIA. Near feature it will closed and arrested all their officer.
110.1. Ram   I Like It. |Report Abuse|  Link|May 9, 2015 4:36:47 PM
Hey pradip,I''m also with you..I''m also received with such messages n frustrated about these debt dues...I never had so huge debt on my money but every other day I receives message from angel regarding squaring off position to pay the debt...lets take action against them.
109. Dr   I Like It. |Report Abuse|  Link|February 21, 2015 10:13:45 PMReply
I had realy bad experience from u

My account opened just before month since than I m complaining every day

NBFC all documents given by me still not activated

Yor vapi branch person advised me burger buy at 235 in January 100 share, still today prise is not recovered ,m short term trader than also m waiting for month coz m in loss

I informed in starting that I m new in this field so ill do off and online trading...
No single person met from my branch today ..
N in this 40 days mostly I have to call the never call, called bt only first2-3 days only n advised Berger , still m facing loss

N last most shoking

No body inform me that u have gave us 40000 check only .,so u CNt trade 100000 , n what are charges... My balance goes in minus

Finally they called me for AUCTIon

Thanks angels atleast u call for it

U never atlest told me wt is happening in my account on phone...

Is this yor client service,???


As I m Dr , I hve not that much time to see again n again wether my order executed or not , sometime server not working

So I have to call for sell

Than its sold 2 times!!!!

Now yor agent sold my shares...bt he didn''t even inform me that MAm ur new so this should be done n that not..this is yor balance... This r charges n all

Is this yor PREcise advise ???
Or WORsT service???

At account opening time bohat shehad bhari baate karte he

Hum roj col karege aapko ESI service dege n all now wt??

Today at the time if budget my NBFC is still not activated though I gave all my document n TIMe

N minus balance...

I hate u

Thanks but no thanks

Thanks for not calling, n everything

Are you a Zerodha Customer?