Angel One Customer Reviews, Complaints and Feedback (Page 31)

NO online money withdrawl from trading account to bank accoun.brokerage charges are high ,compared to what they said in this website.Actually they are charging per nifty lot rs 50 while they stated here is max 25

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Below Average
Customer Service - Above Average
Overall Experience - Below Average

sir,
my client id is S167811.Today i have traded in nifty options. brokerage another full service broker).

Hi Kumar, we have forwarded this matter to the concerned team and will get back to you at the earliest.

My Client code is P71025
1. The Staff is worst, they do not want to do work.
2. I have tried to close my account many times but they are not ready to close the account and now they are saying that I have a debit of around 500rs which I need to pay first and they are continuously trying to take it directly from my account without connecting with me. due to insufficient balance i have been charged penalty 3 times in the bank.
If I will see anyone going to open account in Angel i will personally not allow them to open service with angel, worst ever.

Close my account asap otherwise i am going to file a complain against you now.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

Hi Prateek,

We are sorry to hear about your feedback. Our team will get in touch with you.

Hi Prateek,
We believe our team has got in touch with you and the issue has been resolved.

My Client code is P68393
1. The Staff are very rude, don''t understand value of customer services.
2. For IPO Physical forms is to be submitted, where as other Brokers are providing online services.
3. Past 3 IPO''s I have filed form and submitted to the nearest branch but they have not processed.
Very poor customer services

Hi Pankaj,

We are sorry to hear about your feedback. Our team will get in touch with you.

Any one want best service In D-Mat and trading a/c, Commodities A/c, IPO BONDS, MUTUAL Fund''s Please Call Us On Akshay 9579362824 We will give you 100% Minimum best brokerage plans.

Hi, my client code is A23597,first of all I say angel is good platform for making money who gvesx proper advice time to time..... I m doing trading last 10 yrs with heavy brokerage, just in last yrs my RM reduce my brokerage, but still my brokerage is high as compared to open new account in Angel, for new account thy offer me in equity cash delivery 0.05 paise and intra day 0.01 paise only one side. But not for old customers thy provide, is tht any fault to bcme ur loyal customer from last 10yrs..So plz do in my old account.... Overall I m happy with his service and My RM : santosh, he do proper sauda.... Give full star to angel

Hi, my client code is A23597, I m doing trading last yrs with heavy brokerage, just in last yrs my RM reduce my brokerage, but still my brokerage is high as compared to open new account in Angel also, for new thy offer me in equity cash delivery 0.05 paise and intra day 0.01 paise only one side. So plz do in my old account.... Overall I m happy with his service and My RM : santosh, he do proper sauda.... Give full star to angel

Poor customer service.slow response to email.poor website. Fresher cannot understand the website. Too many trading platforms. No lessons and proper demonstration for fresher''s.


Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Average
Customer Service - Very Poor
Overall Experience - Average

Hi Laxman,

We are sorry to hear your feedback and are eager to resolve the matter. Please message us your client code so that we can look into this at the earliest.

We as a family have 3 broking accounts with Angel broking( R61236 / R66123 / P48150 ) Vashi,Navi Mumbai branch for last 6 years.
Our brokerage charges are 50 paisa.
When enquired at your office we were told the broking charges for new customer account is 10 paisa. We were told to open new account to avail of these 10 paisa broking charges.WE WANT 10 PAISE BROKING CHARGES FOR OUR EXISTING ACCOUNTS.Being a loyal customer of your broking firm why we are given such treatment??Kindly give immediate solution

Hi Rajesh,

We are sorry to hear about your feedback. Our team will get in touch with you.

Offline dealer service absolutely bad

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Above Average
Customer Service - Very Poor
Overall Experience - Average

Hi Chetan,

We are sorry to hear your feedback and are eager to resolve the matter. Please message us your client code so that we can look into this at the earliest.

I was trading on line by your sub broker Mr. Deepak at Jalandhar City.Now he is not trading with you .Please inform me in which terms & conditions I can trade.

Hi Vijay,

Kindly share your client code with us, our team will get in touch with you personally regarding this

phone call not allow to my broker.some ext is thr .when i got call my tgt is went up.so eveyday like that,plzzz renove phone extenion,
r els waste.

Hi Rea,
We regret the inconvenience caused, please share your client code with us, our team will get in touch with you

Sorry guys the message was cut short somehow. I was charged Rs.23 and Rs.28 brokerage in two day apart from 0.032% agreed earlier. I called my RM and he said "there is a lot of call flow, we will talk later". I got a call from feedback team and explained everything to them. Still there was no response. I called my lcoal contact person and he said a min. of Rs.30 would be charged as brokerage for every order. This thing was not told at the time of opening the account.

I am new to stock trading. My friends asked me not to go for full broker and open an account with discount broker instead. Even then i went ahead and opened an account with Angel. The account opening process was easy and quick. I opted for most basic plan (Angel Classic) and when the sales executive visited me I clarified about the brokerage which was not told at the time of account opening).
Still its not the high brokerage that concerns me, it is the way they treat their customers. I got my account opened on Aug23, traded on 24th and 25th and after seeing their pathetic customer service i opted for payout and withdrawn all my funds. In short i suffered a loss of around Rs.800 just for trading in two days(excluding the loss/profit i made in trading). So Angel may be good for bigshot traders but not for newbies.

Hi AO,

We are sorry to hear about your experience. Please share your client code with us. Our team will get in touch with you to resolve this at the earliest.

Hi all
I am nilay and i am holding an demat acct in angel...in this comparative market i am paying high brokerage of 0.70 paisa and taxes are extra though all other brokerage houses are offering too low charges.

One of the best source to do online trading.
I am exploring different broking firms but this one is very cheap and fast service.

Almost all functions are outsourced - NO transparency
NIL accountability by direct staff of ANGEL BROKING company
Communication to clients - Hopeless
Indifferent & casual approach to Customer service
Frequently tinkers with Trading limits
Trading module (Angel Eye & Angel SpeedPro Software) - Atrociously Slow, lags by several minutes!!!
Portfolio module - Manipulative in nature

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Average
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Below Average

Hi K.Ram Prasad,

We are sorry to hear your feedback and are eager to resolve the matter. Please message us your client code so that we can look into this at the earliest.

I am angel customer from past 5 years.Very high brokerage and transaction charge or Turn over charge.No customer relation as well as no follow with customer.very poor do nt select angel

Hi Arun,

We are sorry to hear your feedback and are eager to resolve the matter. Please mesage us your client code so that we can look into this at the earliest.

SIR SORRY FOR INCONVINIENCE..... WE WILL RESTART YOUR ACCOUNT WITH VERY REASONABLE BROKERAGES WHENEVER YOU WILL ASK TO..

i opened an account with angel. i took a week to get the demo of thier software very poor service

I am manju angel customer
angel delivery charges is very high poor customer service

Ratings:

Brokerage - very poor
Account Maintenance Fees - average
Website Usability - Very Poor
Customer Service - Very Poor
Software - very poor
Overall Experience - Very Poor
Totally iam not satisfied in this broker.