Angel One Customer Reviews, Complaints and Feedback (Page 34)
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Angel One Account Opening Enquiry
Brokerage free equity delivery trades, free tips and flat Rs 20 intraday and F&O trade brokerage. Open Instant Account and start trading today.
Incorporated in 1987, Angel One (Angel One) is one of the largest full-service retail brokers in India offering online discount brokerage services.
The company offers a wide range of investment and trading services including stock and commodity broking, investment advisory services, margin funding, loans against shares, and financial products distribution.
Angel One has a strong neighborhood presence with 110 branches, 11,000 trading terminals, and over 18,000 authorized persons in 1800+ citie...
Angel One Special Offer
Discount Brokerage Plan (Flat Rate Pricing)
Get a full-service trading account with discount broker pricing. Pay Rs 0 brokerage for equity delivery and flat Rs 20 brokerage for Intraday and F&O trades. Get high-quality research reports and personalized services for free. Open Instant Account and start trading in just a few minutes.
Special Offer: Brokerage free equity delivery trades, free tips and flat Rs 20 intraday and F&O trade brokerage. Open Instant Account and start trading today.
Hello - I am trying to open a NRI DEMAT/Trading account for equity delivery (And may be later F&O). I spoke to someone I think from your mumbai office and got 50 paisa brokerage for equity delivery (when I was in india and used Angel sometime in 2007-2010 the charges were 10paisa) , can you guys give a better brokerages for delivery than what is mentioned to me for NRI account @50 paisa? I would like to transfer my substantial holding into Angel DP is getting favorable brokerage. I am currently in USA
I was given a plan called Angel Preferred of Rs. 25,000/- for which they promised a brokerage for Equity Delivery as 0.24% but they are charging me 0.5% on both Buy & Sell for Equity Delivery, I am cheated and completely unhappy with there service.
As my transaction is between 20 Lakh and 35 lakh they should provide me a brokerage of 0.128 % but they are charging me 0.5 %. And no response from there team as well.
I opted to open opon the phone call of Angel beleiving their promisses. After that, their representative, Mr Kadiresh and Prasad came to our house. They told us, Angel offers competitive brokerages and facilities which others are not giving. They told me, if initial deposit is between 60,000 to 1,00,000 they offer less than 0.01% for intra day and 0.08-0.1% delivery. And, there is no hidden charges except government charges like stt, st etc other than above. First 3 years dp amc charges are waived, if interested, can opt for lifelong free dp amc facility. I told them, I am a small investor, who buy now n then in small quantities, hence, brokerage should be in promissed rates irrespective of quantity or value.
Without my consent they opened free life time DP ac by deducting about 2900 from my initial deposit. Their person taken signatures from me on the papers and told me they do a favourable terms. Now they are saying that I have signed on the option, since logged in, it is not possible to revert. But, they done without my verbal consent before logged in.
Reality is quite different. They do''''t give proper answer, deduct hefty charges for delivery buying.saying charges according to some prescribed value of trading. Ex If we buy shares of value 30,000 your brokerage is 30 or if you buy one share of any value brokerage is also 30/. It is nothing but cheating the customers with false promisses and then deducting money like blood sucking linch.
client id:N37051 One of worst broker . Avoid using angel broking .
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Very Poor Customer Service - Below Average Overall Experience - Very Poor
For currency Options Trading, charges are very hefty and wrongly calculated. When asked for clarification, no one provides proper answer.
It was told there no DMAT Account AMC. However they do charge.
Reports / bill generated - keep changing the format.
For currency derivatives - Do not generate proper reports. Inspite of calling and explaining, no one rectifies the problem.
Ratings:
Brokerage - Below Average Account Maintenance Fees - Below Average Website Usability - Average Customer Service - Below Average Overall Experience - Below Average
Angel Broking is best for my side....I am using it now only 20 days. Please let me know that my account balance showing in Angle Eye Android Mobile app as -5000.
I want to know what is the interest rate if margin balance is negative? My client cod S155838. Please do the needful
CLIENT Code P75648, I opened account with you before 3 days, brokerage told me after giving cheque for 1 lac account opening is 12.8 for one lac for delivery. Now when I m transacting I am getting 250rs for 1 lac. How could be such a vast deference. No software training, No support. Once you get money and that''s end. Is it so?
142.1. Angel Broking|| Link|March 11, 2016 9:59:44 AM
Dear Praveen, As per our telephonic conversation dated 10.03.2016, we confirm that your query has been addressed and resolved. Do let us know if we can be of any further assistance.
Hi, My name is Shahnawaz Khan My Client code is NEHR5771 on 13-Feb-2016 with deposited of Rs. 25,00.00. I am totally new in share market. I got a call from Angel Broking marketing officer Manish +91 9990129927 he told me sir please open Demat Account it very good for SIP/Equity plan and he insist to meat on working day then I refused to me on same day and I told him I am available on Sunday. Therefore he came to my hoon Sunday he wants few document I clearly told him that I don’t know about demat account and how to handle it. Then he told me that Angel Broking relationship manager will come to your hoand gave you software training then only I agree to open the account. I Clearly told him that I want only SIP or Equity Account only and don’t open a intraday account, Angel Broking marketing officer said yes on every question I asked him. I also asked for brokerage charges on per 1 unit share and also need software training for managing account myself not want any executive for buying my equity share, then Angel Broking marketing officer agree on every point and assure me that only 0.15paisa will be if you buy 1000 the brokerage charge will be 150 and 14% tax only and no other extra charges will be apply). Angle marketing officer told me we provide you Relationship Officer Name Relationship Manager Hemant. when your account opened he call you and gave you a software training.
After 5 day
My demat account was opened with Client ID: NEHR5771
I got a call from Relationship Manager Hemant (Angel Broking Relationship Manager) on first day he told me there was a very good call.
I told him I don’t understand what are your saying. I replied him that I want a software training as your marketing officer said. Then his refused to give any training and if you want training you can came to Connaught place office. I clearly told him that I don’t want any online or phone training. I only want face to face training as I told Manish (Angel Broking Marketing Officer) then he deny again and again. I told him if i have time I can came to your office for training and don’t call me again for purchasing any share on which I don’t have any knowledge or experience about it.
After 2 Days:- I got a female executive call from Angel Broking company. Then she said sir, why are you not start a trading with our experienced officer. I also Said to her that I don’t want any phone call or angle officer for equity trading and don’t call for same again and again.
After 3-4 Days:- I again got a phone call from Angel Broking officer Relationship Manager Hemant +91 9718824369/+91 9716964853/ +911145191683/+911145191682 between 12:30 and said sir bahut ache call hai mai buy kar raha ho and I told him I don’t want any purchase on phone where I can’t se what is going with my money. Then He said Sir aise kaise chalega and he forced me 4 -5 time sir buy kar lo rate high ho raha hai or mujhe samaj mai bhi nahi aa raha tha ki hemant kis ko buy karne ko keh raha hai. I told him tumhe kharidna hai toh kharid lo mujhe nahi pata.phir buy karta hai or bolta hai sir maine buy karliya hai. As I Know I have only opened a Equity account not a Intraday Account and I don’t understand why he would hemant (Angel Broking officer )buy share in intraday where I don’t have knowledge of any trading. He not gave me any software training on single day and why he forcing me to buy share.
On next 20min he loose my money around 3000-4000/- and said loss ho gaya sir, hum loss recover kar lege then I again hemant called me after 30 min sir lose call hai puty buy karte hai lose cover ho jayega. Then again he forced me sir buy karte hai I said him I don’t know how to see trading on my demat account and don’t know how to manage and you calling me to buy puty share I asked him what is this puty hemant said sir puty hai or ise puty kahte hai then he pressured me sir online Angel Broking speed pro downkaro or login karke share buy karo (As I Know I clearly told my Relationship Manager i.e. Hemant that don’t call me for buy anything unless you gave me Software training. why he calling me to buy share on urgent basis I don’t understant). Then he buy equity share 150 share for sunfarma and 150 share for Hindustan uniliver. Next day he loose my money again around 7000-8000/- and said sir loss hogaya hai hum isse next call mai loss recover kar lege then again he forced sir mai le raha ho 520 share mujhe ye samajh mai nahi aa raha tha ki account or paisa mera tha or training ke bina 520 share buy kar raha hai hemant pata nahi kiu aisa kar raha Angel Broking officer hemant maire sath. Sir buy kar lo share call hai sir hum ce/pe/banknify/puty par kelege.
(I don’t Understant what is this ce/pe/banknifty/puty/call bina koi training ke or insab ce pe banknifty puty kiya hai mujhe guid bhi nahi kar ki ye sab ka working function kiya hai or share buy kar raha hai hemant who bhi huge quantity mai)
3 times he buy 520 share and lose my money again and again.
Therefore next day again he called sir market bahut hachi hai 1050 share buy kar raha ho mai sir jaldi batao 3.90 paisa ka mil raha hai. He forced me sir buy karlo jaldi batao price uppar jaa raha hai jaldi batao and he buy it by pressurize me too much and after 12:30 he told me sir bahut nuksan ho gaya hai 80-90paise mai nikal raha ho
(Hemant know forced me to sell on 0.80 paise becahe got his brokerage amount 2.666paisa on every 1 share 1050unit share)
I Clearly tell your sir that Angel Broking marketing officer Manish never opened my Demat Account but he open Demat Account for Relationship Manager Hemant.
1. I Request Manish to Open my Demat account only for Equity buy Not for Intraday business.
2. I asked Marketing Officer Manish 2-3times what is the brokerage charges and I need software training and not want any one to call me for buying share
3. Manish guaranted and assure that the brokerage charges is 0.15 per point and if you buy the share there will no brokerage charges on a single share
4. I Clearly said to Hemant Relationshiop Manager on phone that I need a demat account and software training and if you not have time to trained me the software then don’t call me (I call you when I am free)
5. I Clearly Said to Female executive of angle broking that don’t call for buying share with your experienced officer. (Now I see How well trained Misguiding and forcing the client to buy share without giving him any knowledge about how to do trade)
6. I Clearly Asked Relationship Manager Hemant what is Rs 2 on every share then he said sir kharcha hai ye (0.15 ka charge bataya tha per share or ye kharcha to buy or sell karne par lagraha hai = 5.32) why hemant hiding brokerage charges? And Why Hemant is charging 2.666 instead of charging me actual value of brokerage is 0.15 as manish told me
7. My Relationship Manager Never pic my phone in evening for clarify the trade and never explain the trading bill.
8. Sir in Last Sir Hemant nai daily brokerage profit banane kai liye intraday mai trading kari hai janbujhkar client ke paise se koi matlab nahi hai profit ho ya nuksan le brokerage banni chahiye tabhi usene itne sare share buy kare details as follow:
Buy 150x2.66 =399 + Rs 25.00
Sell 150x2.66 =399 + Rs 35.00
Buy 150x2.66 =399 + Rs 865.65
Sell 150x2.66 =399 + Rs 838.15
Buy 150x2.66 =399 + Rs 883.90
Sell 150x2.66 =399 + Rs 889.58
Buy 510x2.66 =1383.2 + Rs 30.00
Sell 510x2.66 =1383.2 + Rs 24.00
Buy 510x2.66 =1383.2 + Rs 26.00
Sell 510x2.66 =1383.2 + Rs 17.00
Buy 1020x2.66 =2713 + Rs 20.00
Sell 1020x2.66 =2713 + Rs 30.00
Buy 1050x2.66 =2793 + Rs 2.95
Sell 1050x2.66 =2793 + Rs 0.80
9. That why Angel Broking Relationship Manager Hemant Buy Huge Quantity in 3Day for making Huge Brokereage amount (Please refund my brokerage charges above 0.15)
Today 26th Feb I calling Relationship Manager Hemant and Angel Broking Marketing Officer Manish That you told me 0.15 for 1 share unit and Relationship Manager Hemant charged me 2.666 on every buy and sell. Now after I told him He never Pick my phone and not answering after I called him from my friends mobile then didn’t answer why 0.15 is not charging and asked for refund my all 25000/- money back and he end the call twice. Sir Now I am Raising my complaint regarding this Fraud, cheating and misguide about the Equity account….
Sir I am a salaried person not a business man Its my hard earned money. Angel Broking marketing agent I just opened It for Investment not for trading and your relationship manager Relationship Manager Hemant misguide me and forced me for all transaction and if you see my several recorded call I totally deny.
So. Please reimburse high brokerage charges applied on my account in 3 days and rollback the remaining money in my account. Its My Humble request please refund my 25000/- to my saving account and I don’t want equity account any more.
Thanks for your Service…………. Thanks & Regards, Shahnawaz Khan
Dear Shahnawaz, I am thanksful that you have raised this issue of misguiding and forcefully trading have been done by your RM , As I have also been misguided by my RM Mr. Tirumal regarding obtion charges, intraday trading charges and a no of all other things, I am really disappointed with my unskilled and misguider Relationship Manager as wel as company high brokerage charges of Equity obtions n others, So now I have also decided to move my account in another broker firm. Although I dont understand why Angle Broking company don''''t want his customer for a long time run, By misguiding your customer company can earn more profit / brokerage for a short time only, but For a long run company always loose their genuine customers. After getting disappointed with company, today I have checked company customer oriented business Graph , Which is downwards from 2012 continuousally Now I after reading a No of compaints of others and with my personnel experience, I will nethier recommend to anyone nor want to continue. I would like to suggest to all readers that always go with good broker who dont provide any relationship manager bcaz Relationship Manager always focus to eat your available Fund for his brokerage only not for any guidance or relationship , they always guide according to his profits only not yours ,so Aware.
There is no different account for intraday and equity...even if for SIP no different account is required. Same demat account will handle all Intraday, positional, future , option etc...even some can handle ur MF investing .. Nvr give permission to ur broker to buy share for you ...just buy share urself ..very minimum amount to understand the market...if u have interest u can learn else leave market. ..brokers work for company not for you ...Any broker you go , they will suck ur blood like this if u give them permission to buy and sell on behalf of you. I have account in HDFC and ventura..... HDFC good customer care but brokerage eating my profits ....ventura is good but software is confusing ...but good customer care (not good as HDFC)....
One of the worst broker in india.Idiots.. last week one of their executive said me that brokerage for stock option is 100 for both buy and sell.But they are now charging 100 for buy and 100 for sell.total 200. now next one of their executive said they will give 6 limit for f&o. We can carry forward that for 3days with 1% penalty charge and after 3days they will charge 5%.but after started trading they are saying limit only for intraday. And last two days their angel eye for smartphone is not working fine.Today morning they simply say angel eye is beta version and angel eye only full version.but in android app they are commenting switch to angel eye for better experience. Have any sense on your comment . Due to late order I almost lost 4k in last todays. Dely in stock update..And today their mob app not working they are saying simply that not working... how do I check my trade and how can i sell ??? Who is responsible for my money....they are having buch of idiots. Never ever think to open Acc in Angel. Its my fate to come back again to angel.Am quiting again but won''t ever think of angel broking.
Please Don''t Angel brokers though on paper may sound cheaper than others lots of hidden charges and u will lose ur nerves talking to them other brokerage are lot better at least no hidden charges ,have clarity and no mental agony. NEVER CHOOSE ANGEL ,Account CLOSED
Hi Gopal, We tried to contact you, however, we were unable to get in touch with you. We have responded to your query via mail providing you with the clarification of charges with a bifurcation attached.
My client id is K62776 There are many hidden charges like dp charge, settlement charge, late fee charge. I have also angel gold a/c of rs 2 lac in which now its valuation is 1.7 lac,down of rs 30000/-
As per our telephonic conversation dated 09.02.2016, Kindly check your email for clarification. Further, regarding Angel gold account, our concerned team has contacted you and addressed your concern.
Angel broking is the worst broker with infinite number of hidden charges like every month they will charge you DP charges i.e. 10% of your total investment. My id is N51677.
When you call to broker they tell you to close you account.
Hi Nikhil, As per our telephonic conversation dated 02.02.2016, we believe that the matter has been clarified to your satisfaction. Do let us know if we can be of any further assistance.
Hii my client code is v57190 & i am with angel & in market. I open account with ur from arround 3 or 4 month. I charged many hidden charge. & late fees. I am not satisfied with angel.
Hi Ketan, As per our telephonic conversation dated 30.01.2016 we believe that the matter has been clarified to your satisfaction. Do let us know if we can be of any further assistance.
134. ravi kiran|| Link|January 25, 2016 8:45:59 PMReply
customer service is very good, website usability is good and overall experience is good
Ratings:
Brokerage - Above Average Account Maintenance Fees - Above Average Website Usability - Excellent Customer Service - Excellent Overall Experience - Above Average
My client code is M34012 and I am one of your loyal client since longtime. My complaint is regarding high brokerage Settlement charges) taken by you compare to other brokers.
You are offer new customers reasonable brokerage while ignore to existing.
Kind request to be genuine and match my brokerage to other as mention above.
Hi, Thank you for providing your details. We will get in touch with you soon.
133.2. Angel Broking|| Link|February 10, 2016 11:10:45 AM
Hi Mr. Karia, This is with reference to your query pertaining to brokerage reduction as per our telephonic conversation dated 10.02.2016. We have addressed the same and have sent an email to your registered email id with Feedback ID 2701160718 For any further assistance in this regards, you can directly get in touch with Branch Manager Mr. Alok on 079-40903400/40903700. Thank you for giving us the opportunity to serve you.
Query pertaining to brokerage has not been addressed. You still taking 30/p and minimum 30/- brokerage
If I open new account with you, you offer me 12/p as brokerage. But to old customer you are still charging 30/p and not ready to reduce single penny.
Today, I try to call and trade for delivery base trade, but it is rejected even if I have credit amount as script in your demat. Strange to know that you have deny to buy script which amount much less than the scripts I have in your demat?
I feel better to go with Zerodha or RKSV. This is my person opinion based on experience.
133.4. Angel Broking|| Link|February 19, 2016 10:35:08 AM
Dear Mr. Karia, As per our telephonic conversation dated 19.02.2016 we understand that your above mentioned issues has been resolved.
My ID R88786, I am of 60 years, I was trading and keeping equities in DP with Kotak Securities, one day saw you while searching on net and was impressed with your low brokerage, I filled my interest online and next day your agent/ dealer contacted me and opened the a/c. He asked me to pay a cheque of Rs.25,000/= and told that I will be charged minimum brokerage if I transfer my equities from Kotak to Angel. Although the stocks were in my wife''''s name,we and she was the holding the Kotak DP I convinced her to transfer the shares in my DP, we thought if we are saving in brokerage then there is no harm in transferring. But after joining you my feeling is not good with you. 1. your dealer provoke the client to do business in options. 2. They charge the maximum brokerage from the new client. 3. They are keeping inexperienced persons to deal in options to whom you have taught only to maximum buy and sale in options , which is giving good brokerage to dealer on buyer-s risk and buyer is always loser. I have lost sleep after joining you, I want myself to withdraw from you and I will be a happy person if you release me at earliest.
I am not satisfied with your today''''s mail try to confirm the margins you were having when I started trading, if you need cash margin then why you hold my equities in margin. R88786
My Angel ID R88786, for your information I opened the a/c with you on 02.12.2015 BT paying a cheque of Rs. 25,000/= as margins money, I was told that if I transfer my shares from other DP to your DP and those shares are put on margin and the brokerage will be charged according to margin available in DP. I transferred my shares from Kotak Securities to you as soon as I got the DP a/c no. When I started trading with you my margins was more then Rs. 4 Lacs. When I realised that you are charging excess brokerage I complained to your Kolkata office but there I was dealt in very unprofessional way and I was so irritated that I felt I should move to the courts imimdiatly for the treatment you are giving to your clients, but I thought I should first complain to you if the matter remain unresolved then I may think on future actions.
130.1. Angel Broking|| Link|February 22, 2016 11:18:51 AM
Hi Ramesh, We have replied to the client through Feedback ID 1801160551 stating that the brokerage has been correctly charged as per the brokerage slab allotted to while account opening.
I am trading in index option with other broker, I want your brokerage for index options. If your rate is less than I can shift my trading from other broking hoto yours.
I am currently in USA
Arun