Sharekhan Customer Reviews, Complaints and Feedback (Page 14)

Better brokerage charges, but lacks all the features that others like ICICIDIRECT provide. Customer service is just average.

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Above Average
Website Usability - Above Average
Customer Service - Below Average
Overall Experience - Above Average

FULLY SATISFIED CUSTOMER OF SHAREKHAN FOR MORE THAN A DECADE.NO ONE ELSE CAN BEAT THEM.NO HIDDEN CHARGES,FAIR BROKERAGE,EXCELLENT SUPPORT,USER FRIENDLY TRADING TERMINAL............CAN SAY MUCH MORE,EVERY ONE CAN SWITCH TO SHAREKHAN.ONE REQUEST TO SHAREKHAN -STOP PROMO OF ONLINE TRADING ACADEMY BY EMAILS.IN MY OPINION THIS FEATURE IS TOOOOO COSTLY,NOT USEFUL/WORKABLE.INSTEAD CREATE AWARENESS IN INVESTORS,EDUCATE THEM ABOUT FUNDAMENTALS.DONT TEACH SPECULATIONS.......,LASTLY ANY CONVERSATION IF IN MOTHER TONGUE,BECOMES EASILY DIGESTABLE TO BRAIN.REST IN INTERVALS.THANKS.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Average
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent

Last 7 months i have using Sharekhan account very very useful ATC training progamme, immediate settlement and tread tiger.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent

SHAREKHAN should reduce their account opening fee and brokerage to more reasonable rate for those who trade on a daily basis.

Ratings:

Brokerage - Average
Account Opening Fees - Below Average
Website Usability - Above Average
Software Usability - Above Average
Customer Service - Above Average
Overall Experience - Excellent

Sonu Verma
8130894300

I would like to enquiry for Imtsons Investments Limited. This company has been opened account in sharekhan.com I invested money to this company. I have not received moeny from this company. company persons (Imtiyaz Saiyed) told me that account has not been yet opened. Kindly do let me know Imtsons Investments Limited account has been opened or not in Sharekhan.com.

Other investors are awaiting for moeny.

Kindly reply and help me.

Thanks

I wish to start online trading What is a d mat account can I open an account in my Bank What is the expected net return on online trading

Regards
Krishnamachari

I plan to invest in mcx...i want to know brokerage details and other charges..

one lot charge is 28rs one side with service and other charge.

This was my first company but I had bad experience. Actually one of my friend's friend was working in this company in 2007, so he came to my place and ask to open a demat account. He told that if I will open an account than he will get his salary. But I told him that I will not trade as I not know a single thing about trading in stock market. He told me that once he gets his salary then he will get the refund of my money. So I opened an account and after 10 days I got my money back also, as I had never traded.

Now comes the story. .. In 2011 when I thought of to doing intraday trade . I called one executive from Sharekhan to open an account. I had given all my documents and a cheque for account opening fees. On the same day in evening the executive called me and said that ur pan card is already having demat account with us. I said but I had closed it long time back. That time my friend's friend only sent me the cheque. As I was not aware of that I have to close it also. Neither company called me for that. In 2011 the executive who called me says that there is some 1000 amc debited in your bank account. If you want to do any trading than you have to pay pending Rs 1000. I said why I should pay when I closed the account. He said this only the procedure. I said its ok let it be I don't want to trade with Sharekhan.

Finally I opened my account in IIFL. It's 1 and half year with them. I am a daily trader in equity, currency and commodity. so what this reflect for Rs 1000 Sharekhan has lost a heavy brokerage from my side, almost 20 to 30 k they have lost. This is all because of their employee’s short sight to get new accounts for showing numbers and then cheat new investors. You should be very careful from their sales team.

Sharekhan software - Trade tiger is the best in business. Awesome. But the brokerage is very high. I have never seen any hidden charges in the statement, if stt, turnover charges and stamp suty all are common becaI''m not sure about that. But there are lot of firms offering low brokerage but im concerned about their software. They cant beat trade tiger. anyway im going to try zerodha and angel broking.

Yesterday i bought LICHsing at recommended price by Tradetiger now i got screwed Very very very very very bad services sharekhan A/C

1) High brokerage charged intraday 0.07% 0r delivery 0.40%
and other charged 0.1888% every tractions.
2) Not provided daily statement only monthly

3) To many hidden charges.

4) Customer services also very bad not coperative

5) Long time Account Update.

6) Not provided direct buy mutual fund.

7) Terminal operator taken long time suffer huge loss.

8) Within a week 2 or 3 times server down

9) 100% stock tips wrong.

10) very poor terminal

11) 100% tim3out error

12) They are cheating us by Publicity

13) Above all are 100% True

14) i just applied another Broker

Thank you...
0

I have an online demat account with Sharekhan, for some reasons to maintain a single account at Kotak Mahindra, I would like to close the account at sharekhan, which is impossible. Since 2 years I am struggling to close the same, they keep asking me irrelevant clarifications.

sir
Plz tell me
If i buy any 300 stock of totol ammount 5000 for intraday and sell it at 5300 then how many brokerage i wiil paid......?

Approx 45-50 Rs including Tax

appox. 15rs only with all tax

it ss my experience with the m/s sharekhan, when we purchase shares and rates are going up they say that they have not received shares from nse or received short . however they show in our account as it received and collect charges at 0.5%. If they sell it thinking that it is in out account immediately they say that we have sold the shares with out having shares in our account and buy at the higher rates. very bad and bitter experience.

for intraday trade transactions, it is fine , you are charging only 0.1%. but unfortunately for delivery based trade transactions charges are on higher side. why because, there are instances where the scrips bought will be sold within 5 days and during that time the scrips bought would not have credited to our demat account. so, if it is credited to our demat account and after it is sold (after 5 days) then what you are charging is acceptable. this needs to be clarrified by SEBI also.

While the brokerage rate are average,but there is no minimum lot to buy.While selling min 16rs is the brokerage and that includes DP debit charges which others charge seperately 20-30 rs per script.The classic account brokerage rates are however much higher for trading esp penny stocks

Ratings:

Brokerage - Average
Account Maintenance Fees - Above Average
Website Usability - Above Average
Customer Service - Excellent
Overall Experience - Excellent

yes...u r rite Mr.Bharat Barot....even i have experienced d same thing..n moreover they dont even give any idea to d customer abt d DP charges scene.....unless n until u are having a habit of doing RnD with ur a/c n u dont keep on scrutinizing ur a/c deeply, u wont even come to know what n how u r being charges for...

• Simple to use web-based trading for beginners
• Superior online trading platform with live streaming quotes
• Software based trading platform for active traders.
• Mobile trading facilities

Other services:

• Facility of integrated Banking Services, Trading & Demat accounts with attractive brokerage options
• Efficiently designed for better speed, instant order and trade affirmation
• Lifetime free AMC option
• Hassel free & user friendly services
• 24 x 7 online back office access
• Pan-India presence
• Proficient customer care
• Extraordinary research and advisory support

There are other DP who offer lower brokerage and better service.
They would make hell out of you when you go for closing the account.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Average
Customer Service - Very Poor
Overall Experience - Very Poor

Transparency in brokerage and charges. back office for clients. super fast software (trade tiger). mobile phone software (easy to use). good fundamentals and technicals.

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent

AVOID SHAREKHAN!!!!!
They have lot of HIDDEN CHARGES. They levy lot of charges and you won't be able to earn anything. I myself have suffered quite a substantial capital loss. They charge even more than what u earn. They levy lot of taxes like STT(service trade tax), TRANSACTION CHARGES, BROKERAGE, EDUCATION CESS, HIGHER EDUCATION CESS, STAMP DUTY and more importantly you are charged Rs.16/- for every delivery transaction if your total buy amount is less than Rs.3200/-

Finally, They will SHAVE YOUR HEAD nicely!!!

Go for either GEOJIT or even KARVY for that matter. They are old and also tried and tested.

I have lost around Rs.10,000. That is why i am completely BEARISH on SHAREKHAN!!!! PLS AVOID! OR SUFFER!!!!!!!!!!!!

Dear Sir/Madam,

Thank you for your interest in associating with us.

We would like to inform you that for opening an Online Trading Account with us, you may either register on the site from the following link http://www.sharekhan.com/Campaign/campaignlanding/default.aspx after which we shall send the account opening kit to you. Else you may revert to us with your complete contact details along with landmarks and telephone numbers and we shall have one of our sales representative from the nearest branch or franchisee contact you.

All you have to do is fill up the kit and send it back to us with a proof of residence, proof of identity and a sum of Rs 750/- or Rs.1000/- which are charged as account opening fees for Classic and Trade Tiger Accounts respectively. This amount is to be paid via cheque in favour of Sharekhan Ltd. After we receive all these details from you, your account will be activated within seven working days after which you will have to make an initial deposit of some amount to start with trading. You will be able to trade upto four times of your available balance in your trading account.

When you open an online trading account with Sharekhan, a complimentary demat account is opened for you which is free of cost for the first year. However, from second year onwards you will have to pay demat account annual maintenance charges which amounts to Rs.400/- per annum. These charges are subject to change & changes if any shall be intimated to all clients. There are no DP charges for shares purchased and sold by you via your Sharekhan account. However, there would be other charges applicable to your account which are Demat charges, Charges for transfer of shares from one demat account to another, Service Tax, Custody charges etc.

Further, Sharekhan has got a tie-up with 12 banks for online transfer of funds. These banks are HDFC, Citibank, IDBI Bank, Axis Bank, OBC, UBI, INDUSIND Bank, Yes bank, ICICI bank, Bank of India, DEUTSCHE Bank and Federal Bank. This means that if you are having a bank account with any of these banks, you can link it with your Sharekhan trading account which will enable you to place an online request for transfer and withdrawal of funds.

The Brokerage Charges are calculated as under :-

For Intra-day Trades :-

0.1% on the buy side and 0.1% on the sell side. This is subject to a minimum brokerage of 5 paise per share. This means that if the share price you trade in is Rs 50/- or less, a minimum brokerage of 5 paise per share will be charged.

For Delivery Based Trades :-

0.5% or 10 paise per share or Rs. 16/- per scrip whichever is higher.

Minimum brokerage of 10 paise per share is applicable when the share price is Rs. 20/- or less and Delivery Handling charges of Rs. 16/- per scrip will be applicable when the traded price is Rs 3,200/-

NOTE: Delivery Handling charges of Rs. 16/- will be applicable only on SELL Delivery Transactions.

For F&O trades :-

0.1% on the first leg

0.02% on the second leg if squared off on the same day and 0.1% if squared off on any other day.

Please note : Brokerage on Options trades will now be charged on the Premium component instead of the Strike Price which was levied earlier. Brokerage will be charged as Rs. 100/- per contract or 2.5% on the premium (which ever is higher) as per the SEBI circular guidelines.

Please note we also offer different brokerage slabs to customers which offer reduced brokerage rates if you opt for our Prepaid Brokerage schemes depending on the volumes of trades done by you.

The Transaction Charges are :-

NATURE OF TRANSACTION - RATE OF STT (Charged on Traded Value)

Delivery based transaction in equity - Buyer and seller each to pay 0.125%

Non-delivery based transaction in equity - Seller to pay 0.025%

Derivatives ( Futures ) - Seller to pay 0.017%

Derivatives ( Options ) - 0.017% only on sell side if Squared off. (on premium)
0.125% to be paid by purchaser if Exercised. (on settlement value)

Stamp Duty 0.010% for delivery based trades and 0.002% for intra-day trades.

Stamp Duty - Derivatives (F&O) : 0.002% for Futures on actual price and 0.002% for options on premium.

Service Tax 10.30% on Brokerage + Transaction Charges ( 10% Service Tax + Education Cess 2% of Service Tax + Higher Education Cess 1% of Service Tax )

Turnover Tax 0.00335% for Cash Segment (0.00325% + 0.0001% Sebi Turnover Fees) and 0.002% for Futures on actual rate (0.0019% + 0.0001% Sebi Turnover Fees) and 0.0501 on premium ( 0.05% + 0.0001% Sebi Turnover Fees).


Kindly feel free to revert in case of any further clarifications.

Assuring you of our best services at all times and looking forward to a long and pleasant association.

Regards,
Team Sharekhan
www.sharekhan.com