5paisa Customer Reviews, Complaints and Feedback (Page 8)
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5paisa.com is a leading online stockbroker offering discount brokerage services to retail investors in India. 5paisa Capital Ltd is a publicly-traded and professionally managed company promoted by IIFL founders. As of March 2021, it has over 1.2 million clients.
5paisa online trading is available in equity, commodity, and currency at BSE, NSE, and MCX. It is a flat rate discount stockbroker. It charges a flat 20 Rs brokerage irrespective of the size of the trade, segment, or exchange.
5Paisa ...
Special Offer: FREE Account Opening (Rs 650 waived) + Brokerage-free Mutual Funds + Trade at flat Rs 20 per order. Open Instant Account with 5paisa and start trading today.
Very very Poor services they are just interested in account opening not else. They never even respond our queries and problem. I would suggest don't got with 5paisa.
I bought MUL shares, but script is removed for 5paisa trading list,that time I called to customer care,they not properly answered and call to transfer trading dependent they charged Rs.100 per call.But they also not properly answered, why they are removed trading list??, I can't sale MUL shares,they are not responded to mails also.
Ratings:
Brokerage - Above Average Account Maintenance Fees - Average Website Usability - Very Poor Customer Service - Below Average Overall Experience - Very Poor
I have been using 5paisa from the last 18 months,Though brokerage is less,if you check the ledger you will find so many charges, e.g. MTF Interest (interest on margin), interest on debit charges,DP transaction charges almost every week ,AMC annual maintanance charges,,delayed payment charges etc, if I write to their customer service to enquire them, that's the pathetic part,they close the ticket without your knowledge. I am planning to close the account and try some other broker.
Ratings:
Brokerage - Average Account Maintenance Fees - Very Poor Website Usability - Average Customer Service - Very Poor Overall Experience - Very Poor
84. Dr. Dutta1|| Link|November 25, 2019 1:07:01 PMReply
Feel cheated, when 20-25 companies going high but we cannot buy the options It says only sell allowed even for 'in/at-the-money' options. The details shown in position, profit and loss is not correct which leads to losses. It shows false profit and when we sell, the exact and huge loss is shown.
Ratings:
Brokerage - Above Average Account Maintenance Fees - Average Website Usability - Very Poor Customer Service - Below Average Overall Experience - Very Poor
They say Margin trading upto 3.5 times is available but they didn't say that there was margin charges of 0.05% PER DAY....NOTE:per DAY.
Now, i have margin of suppose 1lakhs, now that makes charges of Rs500/day. Is that free? This is pure making fool out of customers. I prefer giving "0" stars but facility not there
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
5 Paisa is a big fraud guys, can you just imagine, I transferred 1.25 lakhs from my ICICI Bank net banking on 22nd Oct 2019 , but this amount never got credited to my trading account. Big mental harassment they gave. I spoke to my ICICI Bank and they confirmed that amount has been transferred to 5Paisa account same time but still 5 Paisa team has not credited to my trading account. Spoke to their support 20 times, multiple mails sent to them but no reply. Whenever I call, they say "wait" our fund department will revert which they never did. I am super frustrated now and thinking to take legal action against them. Any of you have similar experience with them , please revert to me if so...
if you buy LIQUID BEES and pledge it 5paise will charge interest/DPC on it also as it is cash equivalent. brokerage/ terminal is fine. But CUSTOMER CARE SUCKS big time. believe they have only hired freshers who doesn't know a also of stock market.
Very very very bad portal interface, Very unreliable with your trade orders going through in time. And business-wise an unethical and cheat kinda business. They will open your account showing lil charges and all. But as you start trading, they will have some amount of lockins and all.
The hidden charges are more and the mobile application is not user friendly.cannot retrieve our previous transactions in application
Ratings:
Brokerage - Above Average Account Maintenance Fees - Very Poor Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Below Average
The worst nightmare in 5paisa speaking to under trained customer call executives
Ratings:
Brokerage - Excellent Account Maintenance Fees - Average Website Usability - Above Average Customer Service - Very Poor Overall Experience - Above Average
Very low Brokerage compared to all other brokers in the market. Platform is smooth and improving with many features. Best part is we get very good Margin funding for Delivery trades.
While I was trying to sell on 20th sep, was not taking the request. It was bluffing saying try after some time. inefficient to handle customers. There is no transference to customer on charges.
Ratings:
Brokerage - Below Average Account Maintenance Fees - Average Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
Web and Mobile Platform is very Poor compared with Zerodha, Very Bad Experience with Customer Service, and No Instant Suggestion from Call Center, always suggest to write email for each and every small problem, No Service and Support to Partners.
Ratings:
Brokerage - Excellent Account Maintenance Fees - Below Average Website Usability - Below Average Customer Service - Very Poor Overall Experience - Average
No where it is mention of 52rs account handling charges.. Margin utilizesd even for one day is charged at 10%per day!!
Ratings:
Brokerage - Average Account Maintenance Fees - Very Poor Website Usability - Average Customer Service - Below Average Overall Experience - Very Poor
72. Shabbir Ahmad khan1|| Link|August 18, 2019 3:45:56 PMReply
I have joint with you near about 3 - 4 month not successfully at starting 2 month was my prasnal some problems and knowledge also in nigative about trading and you app So I was befor zero and until now I am double zero
Ratings:
Brokerage - Above Average Account Maintenance Fees - Average Website Usability - Average Customer Service - Very Poor Overall Experience - Average
Don't open trading account open in 5paise company. Cheating public money.
First time investors transferring funds for trading purposes, immediately block rs.450+ towards account closing / other charges. Worst services provided.
I would suggest don't got with 5paisa.