In July,2018 Month got call from your executive Miss. Ishani Singh and she offered me below mention:
- International tour voucher with 20 years membership for club. - 12 years health insurance for two people(Insured & Nominee). - Life cover of of my parents(Insured & Nominee). - Reversal of credit card charges in case of converting to EMI option.
When Bharti Axa confirmation call was about to come: Ishani requested not to disclose offer detail.
Later got only below mention: - Policy bond paper on name of other name; incorrect information, not as discussed - Tour voucher.
When asked for correction in policy Ishani forward my call to Rahul Dev: Rahul promised to correct all detail and arrange everything within 4 days, During free look up period. He also informed me that correction request sent to Bharti Axa, everything will get correct. After that he start refusing my calls and every time telling me new story.
After that Ishani also telling me new story but nothing is happening. Both also informed me that because document correction request has been raised so policy can be cancelled from their end only, myself need not to go anywhere.
Now every day trying to reach them, First they will not answer call, If answered than we are in meeting or some one else will tell they are in meeting and never gets calls back. Some time Ishani will be in hospital, Some time Rahul friend's father expired all time new excuses.
When I realized SMC has cheated me since 3 weeks following up for policy cancellation and refund, They told refund process will be complete between 5 days but nothing happening since 7 Months.
Following up with below people, since 7 Months. Ishani Singh:+91-9643407894 Rahul Dev:+91-9354636088 Rohan:+91-9354636088 Prachi:+91-8587099304
I have experienced the same and persons referred are the same. It seems it is in the full knowledge of SMC and they are enticing unsuspecting customers in buying their products.
In July,2018 Month got call from your executive Miss. Ishani Singh and she offered me below mention:
- International tour voucher with 20 years membership for club.
- 12 years health insurance for two people(Insured & Nominee).
- Life cover of of my parents(Insured & Nominee).
- Reversal of credit card charges in case of converting to EMI option.
When Bharti Axa confirmation call was about to come: Ishani requested not to disclose offer detail.
Later got only below mention:
- Policy bond paper on name of other name; incorrect information, not as discussed
- Tour voucher.
When asked for correction in policy Ishani forward my call to Rahul Dev:
Rahul promised to correct all detail and arrange everything within 4 days, During free look up period.
He also informed me that correction request sent to Bharti Axa, everything will get correct. After that he start refusing my calls and every time telling me new story.
After that Ishani also telling me new story but nothing is happening.
Both also informed me that because document correction request has been raised so policy can be cancelled from their end only, myself need not to go anywhere.
Now every day trying to reach them, First they will not answer call, If answered than we are in meeting or some one else will tell they are in meeting and never gets calls back.
Some time Ishani will be in hospital, Some time Rahul friend's father expired all time new excuses.
When I realized SMC has cheated me since 3 weeks following up for policy cancellation and refund, They told refund process will be complete between 5 days but nothing happening since 7 Months.
Following up with below people, since 7 Months.
Ishani Singh:+91-9643407894
Rahul Dev:+91-9354636088
Rohan:+91-9354636088
Prachi:+91-8587099304
Victim,
Gauri Shankar
+91-9911433863