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Hi, I have been using HDFC bank and HDFC securities apps for 11 years and I was getting assistance as and when required, therefore we opened one more account of my wife in HDFC bank and HDFC securities online, however since then we have been regularly facing issues in service for both of her accounts, every time we are told to visit nearest branch for issue resolution and no one assist or provide complete resolution. branch people say your account is online we can't help and when raised complaint online, they say go to the nearest branch. we are getting fooled by them. Worst ever experience, never thought of such experience.