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I am trading with HDFC from 1.5 yrs. I faced few problems - I cannot trade on stocks below Rs 2.5, many groups are excluded (Ex. P group).

About this rating page:
Brokerage - Very Poor, Average etc are confusing. It should be high, low, etc.


Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Above Average
Customer Service - Average
Overall Experience - Average

Broking firms can have their internal regulations and risk management strategy acc by which they may restrict trading in certain penny stocks and Z group stocks. If one wishes to invest in penny stocks below 2.5 or 0.5 then you can check with any local broker if it allows to invest in same.